Paying bills is part of adulting. But it doesn’t have to be a pain, especially when it comes to paying your Fort Lauderdale utility bill The city offers a variety of convenient payment options to keep your water, sewer, electricity, and other utilities on and running smoothly
In this comprehensive guide, I’ll walk through the different ways Fort Lauderdale utility customers can pay their bills Read on to learn how to pay on time, avoid late fees, and keep your utilities connected
Online Bill Pay
The easiest and most convenient way to pay your Fort Lauderdale utility bill is through the online payment portal. You can access it 24/7 at https //utilitybilling.fortlauderdalegov/
To use the online system, first activate your account if it’s your first time. Then log in with your email and password. The portal allows you to:
- View account balance and payment history
- Make one-time payments by credit card or e-check
- Enroll in auto-pay to have payments deducted automatically
- Go paperless by enrolling in e-billing
- Schedule future payments in advance
- Sign up for text and email reminders
You’ll receive instant payment confirmation when paying online. It’s fast, secure, and lets you manage your account fully online.
Pay by Phone
To speak with a customer service rep and pay your utility bill over the phone, call 954-828-8000. Press 2 for the utility billing department.
Have your account number ready along with your payment info. The agent will process your payment and email a confirmation receipt after. It only takes a few minutes to pay by phone.
Pay by Mail
If you prefer to mail in a physical check or money order, send your payment to:
Utility Billing PO Box 31658Tampa, FL 33631-3658Write your Fort Lauderdale utility account number on the payment and allow 7-10 days for it to process. Payments must be received by the due date to avoid late fees.
Pay in Person
You can pay your utility bill in cash by visiting the utility billing office located at:
Fort Lauderdale City Hall100 N Andrews AveFort Lauderdale, FL 33301Their office hours are Monday-Friday 8AM-5PM. Stop by during office hours, take a number, and make your cash payment at the service counter.
Authorized Payment Locations
For other in-person payment options, Fort Lauderdale has 50+ authorized bill payment locations around the city including:
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Publix – Swipe your bill stub or bring your QR code at the register
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7-Eleven – Pay at the register
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Winn-Dixie – Pay at customer service
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Walmart – Pay at the service desk
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Amscot – Make a cash payment
Find a full list of authorized in-person payment locations on the Fort Lauderdale utility billing website.
Automatic Payments
Forgetting to pay bills is easy to do. Avoid late payments by enrolling in auto-pay through the online billing portal.
With auto-pay, your utility payment is deducted automatically each month on the due date from your bank account or credit card on file.
You can also schedule one-time future or recurring payments through your bank’s online bill pay. Just add Fort Lauderdale Utilities as a payee and schedule the payments.
Financial Assistance Programs
If you’re having trouble paying your utility bill, Fort Lauderdale offers assistance programs including:
- Low-income senior and disability discounts
- Payment plans for past due balances
- LIHEAP financial assistance
Contact utility billing to discuss qualification requirements and apply for utility financial assistance. Keep your utilities on even during financial hardship.
Late Payments and Disconnection
Fort Lauderdale utility bills are due monthly. If your account becomes past due, a late fee of 1.5% applies. Accounts more than 60 days past due may face disconnection.
To restore service after disconnection, you must pay the past due amount in full plus a $25 disconnection fee and $25 reconnection fee. Avoid fees and disruptions by paying on time.
Payment Tips and Common Questions
Follow these tips and answers to common questions about Fort Lauderdale utility payments:
- Payment receipts are emailed after online, phone, and in-person payments
- Debit/credit card payments incur a 2.4% convenience fee
- Budget billing is available to even out payments year-round
- Bills are typically generated on the 20th of each month
- Due dates are usually the 12th of the following month
- Auto-pay and e-bills are highly recommended for convenience
- Alerts and reminders prevent late payments and lapses
Paying your Fort Lauderdale utility bill is quick and painless when you use the right payment options. Sign up for e-billing and auto-pay today to simplify the process even further. Then pay your bill seamlessly each month and avoid unnecessary fees or service disruptions.
