Fleming-Mason Energy is a member-owned electric cooperative providing power to residents across Kentucky As a customer, you are responsible for paying your electric bill on time each month Fleming-Mason offers several ways to pay your bill conveniently online.
Benefits of Paying Online
Paying online with Fleming-Mason Energy provides many advantages
- Fast and easy – Make secure payments in just minutes
- Available 24/7 – Access your account anytime
- Payment proof – Receive instant emailed confirmations
- Account management – View statements and payment history
- Auto-pay – Set up recurring payments for worry-free billing
Paying online is the most efficient way to take care of your electric bill
How to Pay Your Bill Through the Online Portal
Follow these simple steps to pay online:
-
Go to Fleming-Mason’s website and click on “Pay Bill” in the top menu.
-
On the login page, enter your Fleming-Mason Energy account number and password.
-
First-time users must register their account by providing contact information.
-
Once logged in, select “Make Payment” and choose the account to pay.
-
Enter the payment amount and submit your method of payment.
-
Confirmation of payment will be displayed and emailed instantly.
The online process takes just minutes for fast, paperless bill payment.
Supported Payment Methods
Fleming-Mason Energy accepts the following payment types through their online portal:
- Credit/Debit Card – Visa, Mastercard, Discover
- Check – Routing and account number
- Cash – In person only
Usage fees may apply to credit card payments. E-checks and cash have no additional fees.
Payment Plan Options
If you need help paying your outstanding balance, Fleming-Mason offers payment plan arrangements in the online portal.
To set up a plan:
- Log into your account and access billing information
- Select “Payment Arrangements” and enter arrangement details
- Agree to terms and submit request
Payment plans allow budget-friendly ways to pay your electric bill over time.
Account Management Tips
Your online account with Fleming-Mason Energy also lets you:
- Monitor electric usage and charges
- Update contact information
- Enroll in paperless billing and autopay
- Report outages or service issues
Keeping your details current ensures proper billing and communication.
Get Support from Fleming-Mason
Contact customer support if you have any questions or problems with online bill pay:
- Call (800) 464-3144 Monday to Friday, 7:30am to 4:30pm
- Email support at [email protected]
- Live chat with an agent through your online account
Fleming-Mason’s team is ready to assist customers with all billing and payment topics.
Paying your electric bill through Fleming-Mason’s secure online portal is the best way to easily and efficiently take care of your monthly charges. Sign up for an account today for convenient 24/7 access and management.
Fleming-Mason Energy CEO Joni Hazelrigg announces her retirement
FAQ
Who owns Fleming Mason Energy?
How do I contact Fleming-Mason energy?
Call us anytime at (800) 464-3144 to use our Automated Payment System. In-Person Fleming-Mason Energy has an office at 1449 Elizaville Road, Flemingsburg, KY 41041. Our business hours are Monday – Friday 7:30 AM – 4:30 PM. After normal business hours, please use the convenient night drop in our drive-thru.
How do I make a payment to Fleming-Mason?
Click here to login to our customer service portal to make payments. Create Arrangement by logging in to our portal. Never miss a payment. Sign-Up for E-billing and help preserve the environment.. Click Here Fleming-Mason is an electric distribution cooperative, owned by its members, and operated for them on a not-for-profit basis.
Where is Fleming-Mason energy located?
Fleming-Mason Energy has an office at 1449 Elizaville Road, Flemingsburg, KY 41041. Our business hours are Monday – Friday 7:30 AM – 4:30 PM. After normal business hours, please use the convenient night drop in our drive-thru. Mailing Address Fleming-Mason Energy PO Box 328 Flemingsburg, KY 41041 Please Remember the following: Do not send cash.
Who is Fleming-Mason energy cooperative?
Fleming-Mason Energy Cooperative Inc. is a member-owned cooperative, which means that its customers are also its owners. The company is dedicated to providing its customers with the best possible service and is always looking for ways to improve its operations.
What is Fleming-Mason E-Billing?
Sign-Up for E-billing and help preserve the environment.. Click Here Fleming-Mason is an electric distribution cooperative, owned by its members, and operated for them on a not-for-profit basis. The employees, manager, and board of directors strive to make electricity available to members at the lowest possible cost and maintain quality service.
How does Fleming-Mason Energy earn a Community Action Award?
Contact your local Community Action office for details. Fleming-Mason Energy earns this award based on data modeled by the ACSI ® in 2023. Award criteria are determined by the ACSI based on customers rating their satisfaction with Fleming-Mason Energy in a survey independent of the syndicated ACSI Energy Utility Study.