How to Contact First Progress to Pay Your Bill

First Progress offers credit cards and loans to consumers looking to build or rebuild their credit. If you have a First Progress account, you’ll likely need to make payments by phone occasionally. Here’s a guide on how to contact First Progress to pay your bill or get account support.

Getting Started with First Progress Bill Pay

First Progress recommends using their mobile app or online account portal to manage your account and make payments. However, customer service agents are available by phone if you need assistance.

The main First Progress customer service phone number is 866-706-5543. This number connects you with representatives who can

Take a payment over the phone
Answer account and billing questions
Address payment or transaction issues
Update your account information
Discuss credit limit increases
Cancel your account

First Progress also has a dedicated number for legal inquiries at 800-695-0987.

When you call the main customer service line, be prepared to verify your identity. Have your full name, account number, Social Security number, and billing address ready.

Average call wait times are around 3 minutes, with the longest waits on Mondays. Calls typically last about 4 minutes.

Steps to Pay Your First Progress Bill by Phone

Follow these steps when you call First Progress to make a credit card or loan payment:

Call 866-706-5543 and select your language preference (English or Spanish).
Indicate that you want to make a payment when prompted by the automated system.
Enter your 16-digit account number when requested.
Choose whether to make a full, minimum, or other payment amount.
Provide debit/credit card details or confirm your bank account for payments.
Enter any applicable promo codes for special financing offers.
Get a confirmation number at the end verifying your payment.

First Progress processes phone payments right away, so you can be sure your account will be credited promptly.

Payment Options with First Progress

In addition to paying by phone, First Progress offers various ways to make payments:

Online account portal – Log in to make one-time or recurring payments.
Mobile app – Download the First Progress app for Android/iOS to pay on the go.
Automatic payments – Set up autopay from your bank account to pay automatically each month.
Mail – Send paper checks or money orders to First Progress Card, PO Box 9053, Johnson City, TN 37615-9053. Allow 7-10 days for mail payments to process.
In person – Visit a Western Union location to make cash payments (may incur fees).

Choose the payment method that fits your schedule and preferences to avoid late fees and keep your account in good standing.

Tips for First Progress Bill Pay Customer Service

Follow these tips and best practices when contacting First Progress to pay your bill or get account assistance:

Have your account information handy to expedite the process.
Ask about any current promotions that can lower interest rates.
Set up autopay or recurring payments to avoid missing payment deadlines.
Opt for the online account portal to easily track payment history.
Keep record of any confirmation numbers provided when making payments.
Contact First Progress right away if your card is lost/stolen or if you spot unauthorized charges.
Update your contact information if you move or change phone numbers.
Request to speak with a supervisor if you feel an issue hasn’t been resolved adequately.

Why Paying on Time is Crucial

Making your First Progress payments on time each month is critical for these reasons:

On-time payments help build your credit – Late payments get reported to the credit bureaus and damage your score.
Avoid costly late fees – First Progress charges up to $39 per late payment.
Keep account privileges – Late payments can lead to a suspended account or revoked benefits.
Maintain credit limit – First Progress may lower your limit if payments are consistently late.
Prevent account closure – Not paying on time could result in your account getting closed involuntarily.

Avoid headaches and credit score damage by contacting First Progress promptly if you ever anticipate having trouble making a payment due date. The customer service team can explain your options, like applying for hardship programs.

With multiple ways to pay and responsive customer service agents available, First Progress makes it simple to stay on top of your account. Reach out by phone or online to take care of your bill and get helpful account management.

First Progress Phone Number To Bill Pay

First Progress Customer Service Overview

First Progress Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone. Source Distribution 97% phone 3% email
The best phone number to call First Progress is 8884034783. 92% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 71% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as First Progress may ask you for the following information to identify you as a customer: first and last name, social security number or address or zip code.

First Progress Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone. Source Distribution 97% phone 3% email
The best phone number to call First Progress is 8884034783. 92% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 71% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as First Progress may ask you for the following information to identify you as a customer: first and last name, social security number or address or zip code.
People call First Progress mainly because of cards, request for information, payments and charges.
29% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact First Progress is [email protected].
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.

How to Contact First Progress Customer Service

Total calls: 31 656

Issues resolved: 1 647

Last call: Dec 6, 2024

First Progress customer support can be reached through mailing address, help center, and online customer center. There is no First Progress email address or phone number on the website. However, you can dial the First Progress phone number provided on their Facebook page that is (866) 706-5543). Or, use the number you see at the back of your card to get in touch with customer service.

The First Progress recommends that customers browse the “About Program” and “FAQ/Help” pages to find standard information about the company and answers to the most common customer questions. The About Program page discusses in details the 3 First Progress MasterCards dubbed Prestige, Select, and Elite. It informs about the available credit, annual percentage rate, security interest, minimum deposit requirements, and annual fees associated with each card. The FAQ/Help page also provides information regarding the difference between various First Progress cards. The First Progress website offers a self-service card application process. However, the online application process is not available in Iowa, Arkansas, Wisconsin, and New York. There is also a secure First Progress customer center where existing customers can log in and check their application status and fund their accounts.

First Progress recommends that customers write to them regarding charge disputes, requesting for an expedited credit balance refund check after closing an account, and any other issues. The First Progress address for mailing your correspondence is First Progress Card, P.O. Box 9053, Johnson City, TN 37615-9053.

Although First Progress has a Facebook and Twitter account, there is no recent activity or significant following on both pages. You could send a direct message to First Progress customer support on either or both accounts, but there is no evidence whether the representatives will respond.

How To Pay Your First Progress Credit Card (How Do You Pay Your First Progress Credit Card Bill?)

FAQ

How do I make a payment to First Progress?

You can make a First Progress credit card payment online, by phone, through the First Progress mobile app, by mail or at a branch. Online: Log in to your online account and click on “Make a payment.” By phone: Call (888) 403-4783 and enter your card information when prompted.

Does first progress increase credit score?

Choose the First Progress Select Card for a lower annual fee! All credit types welcome to apply! *Cardholders who keep their balance low and pay their credit card bill on time every month typically do see an increase in their credit score.

What is the phone number for First Latitude Progress?

You can contact our customer service line at 1-888-491-6609.

What bank does First Progress use?

The First Progress Platinum Elite Mastercard® Secured Credit Card is issued by Synovus Bank.

How do I pay my first progress credit card bill?

First Progress provides limited ways to contact customer support and pay your credit card bill, with a heavy reliance on snail mail. If you’d prefer a secured card you can manage online or through an app, consider other options like the Discover it® Secured Credit Card or Capital One Platinum Secured Credit Card.

How can I contact First Progress customer support?

First Progress customer support can be reached through mailing address, help center, and online customer center. You can contact them by dialing the phone number (866) 706-5543 that is provided on their Facebook page.

How do I request a progress payment?

To request a progress payment, issue a payment claim to your customer. In most cases, these claims must be settled within a specified period, or penalties and interest may apply. Issuing a payment claim is the process of requesting payment for work completed or goods supplied. Unfortunately, unavoidable disputes may sometimes arise over progress payments. Some common issues that may arise include:

How do I log into first progress?

After your credit card application is approved, you will be provided with the credit card and the account number which can be used for the first time login. In order to make it, visit the First Progress home page and choose a CUSTOMER CENTER blue button. A pop-up menu will appear and you will need to choose “New customer or problems logging in?

How do I check my first progress account balance?

To check your account balance, make a payment, or easily self-manage your First Progress account, download our user-friendly mobile app today! For other customer service inquires, please call (866) 706-5543. First Progress – Get Control of Your Credit – Contact us today!

Where can I send a letter to first progress?

You may direct letters to the following billing address: First Progress Card P.O. Box 9053 Johnson City, TN 37615-9053. How to log into your First Progress account? ✅ A complete guide to First Progress login page, customer service phone numbers, and credit card payments.