A Complete Guide to Paying Your First Electric Cooperative Bill Online

First Electric Cooperative makes paying your electric bill quick and convenient through their online bill pay system. Their free app and website allow you to easily view and pay your bill, monitor usage, report outages, and more, anytime from your computer or mobile device. This comprehensive guide provides everything you need to know to sign up for online bill pay with First Electric and manage your account online.

Overview of First Electric Online Bill Pay

• Members can pay bills online through the First Electric app or website No mailed or in-person payments needed.

• The online system accepts Visa, Mastercard, American Express, Discover or electronic check payments.

• New users need to create an online account with an email and password.

• The app provides real-time account access to view/pay bills, see payment history, check usage, and more.

• Paperless billing is available for free through the online system.

• Payments post immediately and outage reporting is simple through the mobile app.

Creating an Online Account with First Electric

To use the First Electric online bill pay system, you’ll first need to create an account:

• Go to firstelectric.coop and select “New User” under the login.

• Enter your First Electric account number, last name or business name on the account, and service address zip code.

• Create a username and password and enter your contact information.

• Agree to the terms of use and select “Create My Account.”

• Check your email to activate your new online account.

Once activated, you can login anytime to manage your electric account online.

Paying Your Bill Through First Electric Online

The First Electric online system makes paying your electric bill fast and easy. To pay online:

• Login to your account on the website or mobile app.

• Select “Pay My Bill” from the top menu.

• Choose a payment amount and method. Options include credit/debit card or e-check.

• Enter your payment details and submit.

• Funds will post to your account immediately.

You can also setup recurring auto-pay or make one-time payments without logging in.

Key Features of the First Electric Online Account

Managing your electric account through the First Electric online system allows you to:

• View current and past bills – Monitor your charges and payment history.

• Check usage – See usage graphs to track your electric consumption.

• Report outages – Quickly notify First Electric of any power outages.

• Update account information – Keep your phone, email, and other details current.

• Go paperless – Opt into paperless billing to receive bills electronically.

• Pay multiple accounts – Manage all your First Electric accounts from one login.

• Access 24/7 account support – Find answers to account questions any time.

Paying Your Bill on the Mobile App

For maximum convenience, be sure to download the First Electric mobile app for your Apple or Android device. The app allows you to:

• Pay bills, view usage, check outage status, and more on the go.

• Report outages immediately with your phone’s location services.

• Opt into push notifications for outage alerts, billing reminders, etc.

• Carry your electric account info with you everywhere.

• Pay bills for multiple accounts in seconds with Mobile Pay.

Payment Options Through First Electric Online

First Electric offers flexible payment options through their online bill pay system:

• Credit/debit card – Visa, Mastercard, American Express and Discover accepted.

• Electronic check – Free direct payments from your checking or savings account.

• AutoPay – Setup recurring monthly payments from your card or bank account.

• CashPay – Receive a payment code to take to retailers to pay with cash.

• PayNearMe – Make cash payments without fees at over 30,000 7-Eleven, CVS, Family Dollar and other stores.

Getting Help with First Electric Online Bill Pay

If you have any issues getting signed up or using the First Electric online payment system, help is available:

• Check the online bill pay FAQ page for answers to common questions.

• Call Member Services at 800-489-7405 Monday-Friday 8am-5pm for personal assistance.

• Email any questions or problems to [email protected].

• Stop by your local First Electric office in person for one-on-one support.

First Electric’s friendly and knowledgeable staff are available to provide any help you may need with online bill payment.

Benefits of Paying Your Bill Online with First Electric

By signing up for online bill pay with First Electric, you can enjoy:

• 24/7 account access from anywhere with internet.

• Quick payments that post to your account instantly.

• Simple paperless billing.

• Easy energy usage tracking.

• Mobile app convenience.

• Avoid late fees by paying on time.

• Save money by monitoring usage patterns.

• Access to account support day or night.

So skip the stamps and say goodbye to late fees by signing up to pay your First Electric bill conveniently online. Manage your electric account anytime, anywhere with just a few taps.