First Choice Power was a leading prepaid electricity provider in Texas for many years. However in 2022 First Choice Power stopped offering new prepaid electricity plans and transferred existing customers to Reliant Energy. While you can still pay your First Choice Power bill online through Reliant you have other great options like Payless Power if you want to switch providers and pay online. This article explains everything you need to know about paying your First Choice Power bill conveniently online.
A Brief History of First Choice Power
First Choice Power (FCP) began operations in 2002 offering prepaid electricity plans throughout deregulated areas of Texas. The company quickly became one of the largest prepaid electricity providers in the state.
Prepaid electricity plans provide Texas residential and small business customers with pay-as-you-go energy service. With prepaid electricity, you pay for electricity before you use it, eliminating the need for deposits or credit checks. Customers receive daily account balance notifications by text or email to easily monitor usage and payments.
Over nearly 20 years in business, First Choice Power earned a reputation for reliable service, flexible prepaid plans, and easy online account management Customers could pay their First Choice Power bill conveniently online through the provider’s website and track real-time usage
First Choice Power Acquired by NRG
In 2019, First Choice Power was acquired by NRG Energy, one of the largest competitive energy providers in the U.S. NRG also owns Reliant Energy, another top electricity company in Texas.
As part of integrating First Choice Power into its brand portfolio, NRG decided to stop offering First Choice Power prepaid plans to new customers as of June 1, 2022. Around 167,000 existing First Choice Power customers in Texas were transferred to Reliant Energy under the plan consolidation.
While First Choice Power no longer offers prepaid electricity plans, if you were an existing customer transferred to Reliant, you can still conveniently pay your First Choice Power bill online through your new Reliant account
Pay Your First Choice Power Bill Online via Reliant
To pay your First Choice Power bill online now that you are a Reliant customer, you first need to activate your online Reliant account if you have not already.
Follow these simple steps to pay your First Choice Power bill online through Reliant:
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Go to Reliant.com and click on “My Account” in the top menu bar
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Click on “New Customers Start Here”
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Enter your account number and last name or account address
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Create your online account password and provide an email address
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Verify your account information
Once your Reliant online account is activated, you can easily pay your First Choice Power bill through the Reliant dashboard by:
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Clicking “Make a Payment” and entering your payment info
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Setting up autopay to schedule automatic payments
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Viewing billing and payment history
Reliant offers flexible payment options to pay your First Choice Power bill, including:
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Online via credit/debit card or electronic funds transfer
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Reliant app – download for Android or iOS
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Phone – automated or agent assisted
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Mail – send check or money order
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In person – over 1,500 payment locations statewide
So paying your First Choice Power bill is still fast and convenient online through your Reliant account dashboard or mobile app.
Consider Switching to Payless Power
While Reliant Energy now handles First Choice Power customer accounts, as a customer you have the freedom to switch electricity providers at any time since deregulation began in Texas.
Rather than staying with Reliant, you may want to consider switching to Payless Power for even more savings and flexibility. Here are some of the key benefits of switching to Payless Power:
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Prepaid electricity – Payless Power offers transparent, easy-to-understand prepaid plans exactly like First Choice Power’s original service. Pay for the power you need when you need it.
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Lower rates – Payless Power prepaid rates can save you up to 20% compared to Reliant’s postpaid rates.
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Daily usage alerts – Get notifications by text or email to monitor usage and payments.
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No deposit – Payless Power prepaid plans require no deposit, credit check or long-term contract.
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Easy online account management – Payless Power offers a user-friendly web portal and mobile app to manage payments, view usage and more.
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Automatic payments – Set a payment amount to add when your balance gets low.
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Texas-based support – Payless Power provides reliable customer service when you need help.
Switching from First Choice Power/Reliant to Payless Power is fast and easy:
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Check your previous bills for your average monthly usage amount
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Compare Payless Power prepaid plans on their website and choose one that fits your usage
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Provide your address to enroll online or by phone in about 5 minutes
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Make your first payment to Payless Power
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Schedule same-day service switch
Once your service officially switches, you can immediately start managing your new Payless Power account online and through their mobile app. View your usage, make payments, set up autopay, update account settings and more anytime.
Key Takeaways
While First Choice Power no longer offers prepaid electricity plans in Texas, if you were an existing customer transferred to Reliant, paying your First Choice bill online is simple through your new Reliant account.
However, for even more savings and flexibility, consider switching to Payless Power. As an established prepaid electricity provider in Texas, Payless Power makes managing your account convenient through online and mobile tools. Their affordable prepaid rates could save you up to 20% compared to Reliant.
No matter which provider you choose, paying your electric bill online through digital account management dashboards and mobile apps is easy and convenient. Online bill pay allows you to monitor your usage, make payments, set up autopay and more all instantly from your connected device.
Simple Prepaid Plans – Short Commitments, No Contracts
Payless Power offers traditional and prepaid electricity plans with straightforward, transparent rates—free from the sometimes confusing promotional pricing found with other providers (such as Reliant’s 24-month plans or “free nights” that can lead to higher costs during regular usage hours). Our major plan options include:
- A 12-month fixed-rate plan – for both traditional and prepaid plans
- A six-month fixed-rate plan – for both traditional and prepaid plans
Customers can save up to 20% per kWh compared to regular rate plans of other electricity providers.
First Choice Power Is No Longer Offering Prepaid Plans
Switch To Payless Power & Save
Were you a First Choice Power customer or considering their electricity plans in Texas? With First Choice Power now part of the NRG brand, existing customers have been transferred to Reliant Energy, which offers both prepaid and traditional electricity plans. However, if you’re exploring new provider options, Payless Power is here to help.
Payless Power offers flexible choices tailored to your budget, including traditional plans with monthly billing and prepaid plans that help you manage costs. By switching to Payless Power, you can save up to 20% on your power bill while enjoying reliable, easy service with a plan that suits your needs.
To transition from First Choice Power to Reliant means you need to re-enroll anyway, and that makes now the perfect time to switch providers. Discover the advantages of switching to Payless Power.
How to Generate a Sample Bill in First Choice Power Portal 2.0TM
How do I pay my first choice energy bill?
Access First Choice Energy bill pay through the My Account page. Pay by phone by calling 1-866-469-2464. For other First Choice Power payment options, click here. Access Pulse Power bill pay through the My Account page. Pay by phone by calling 833-785-7797. For other Pulse Power payment options, click here.
How do I contact first choice power customer support?
For any account assistance or questions, First Choice Power customer support is available at: Phone: (866) 604-6805 First Choice Power Bill Pay: Easily pay your bill anytime by logging into your online account and using a credit card.
Does first choice power accept new customers?
Today, First Choice Power is no longer accepting new customers. However, there are many other providers to consider if you’re looking for a new energy plan in the Lone Star State — and Choose Texas Power can help. With our marketplace, you can compare electric rates near you and sign up for a new plan in just minutes — all at no cost to you.
Does First Choice Power offer electricity plans?
First Choice Power (FCP) no longer offers electricity plans. However, Reliant is here to help! They offer several budget-friendly plans and innovations that will make your life easier. Sign up today. Enter your ZIP code to get started. Need help finding a plan? Reliant’s agents are available. Call 1-866-222-7100.
How do I choose a first choice Power Plan?
When searching plans, be sure to compare costs based on your estimated monthly usage. This ensures you pick the most affordable First Choice Power plan for your energy consumption. Use a comparison tool like ComparePower to instantly see plan rates tailored to your home. Then choose the perfect type and length to fit your budget and needs.
Does first choice power offer a No-Deposit Plan?
First Choice Power also offers no-deposit plan options for those who don’t want to put money down upfront. When searching plans, be sure to compare costs based on your estimated monthly usage. This ensures you pick the most affordable First Choice Power plan for your energy consumption.