The city of Fayetteville Arkansas provides water sewer, trash, and recycling services to local homes and businesses. As a Fayetteville utility customer, you have multiple options to conveniently pay your city utility bill online, by phone, by mail or in person. This article will explain the billing and payment process.
Overview of Fayetteville Utility Billing
The city divides utility accounts into 9 billing cycles based on location. Your meter is read each cycle, then a bill is mailed and due 20 days later.
Key billing dates
- Bills mailed after meter read
- Due date is 20 days after mailing
- 10% late fee applied on day 21
- Disconnect notice on day 21 if unpaid
Check your utility bill for your specific due date each month. Pay on time to avoid fees. Now let’s review payment choices.
Paying Your Fayetteville Utility Bill Online
The fastest and most convenient way to pay is through the City of Fayetteville’s online payment system called Utility Access.
With Utility Access you can:
- Pay by debit/credit card or e-check
- Set up autopay for recurring payments
- View past bills and payment history
- Go paperless with e-bills
- Pay on any device
To start, create a free Utility Access account using your account number. Then you can pay in just a few clicks whenever convenient.
Paying Your Fayetteville Utility Bill by Phone
Call (479) 521-1258 to pay your city utility bill over the phone. Representatives can take Visa, Mastercard or one-time e-check payments from 8am to 5pm weekdays.
This is a good option if you prefer talking to someone or have questions. But phone payments are limited to daytime hours.
Paying Your Fayetteville Utility Bill by Mail
To pay by check or money order through the mail, send your payment to:
City of Fayetteville
113 W Mountain St
Fayetteville, AR 72701
Write your account number on the check and allow 7-10 days for delivery and processing.
Paying in Person at City Hall
You can pay your Fayetteville utility bill in person at City Hall located at 113 W Mountain St. They accept cash, check, or credit/debit cards.
Paying in the office gives you instant payment confirmation. But you must go during business hours, Monday-Friday 8am-5pm.
Avoiding Disconnection and Late Fees
If your bill is still unpaid on day 21, a 10% penalty applies and disconnection notice is sent. To avoid a lapse in service and a $35 reconnection fee, pay on time.
On your shutoff date, call the office after paying online to prevent disconnection. Keep your account current to maintain continual utility access.
Assistance Paying Your Fayetteville Utility Bill
If you’re struggling to pay your city utility bill, customer service reps are available to help:
- Call (479) 521-1258
- Email [email protected]
- Visit the office at 113 W Mountain St
They can discuss payment plan options, take payments, and update your contact information. Reach out for personalized support.
Flexible Fayetteville Utility Payment Methods
- Pay online 24/7 through Utility Access
- Make payments by phone
- Mail in a check or money order
- Visit City Hall to pay in person
- Set up automatic monthly payments
Take advantage of these options to simplify paying your Fayetteville water, sewer, trash, and recycling bill each month. Choose the payment method that best suits your needs for quick, easy utility bill management. Maintaining an up-to-date account provides continual access to these vital city services.
Lake Fayetteville, AR
FAQ
Where does Fayetteville AR water come from?
How to pay a water bill in NJ?
Where can I pay my Arlington TX water bill?
Where is utility billing located in Fayetteville AR?
Utililty Billing offices are located at 113 W Mountain St Fayetteville AR 72701. Office hours are Monday through Friday from 8am to 5pm. Welcome to the City of Fayetteville AR online payments website! Payments made easy. Make a One Time Payment or Enroll in Utility Access Payment Portal.
How do I pay my utility bill in Fayetteville?
Phone payments can be made with Visa, Mastercard, or a one-time check payment. You may mail or drop off your payment here: Pay your utility bill here using eUtility. The City of Fayetteville Water Department provides water and sewer services to the residents and businesses of the City of Fayetteville and surrounding areas.
How do I make a payment in Fayetteville AR?
Welcome to the City of Fayetteville AR online payments website! Payments made easy. Make a One Time Payment or Enroll in Utility Access Payment Portal. PLEASE NOTE: If you are making a payment on a past due balance on your scheduled disconnection date, you will need to call our office with payment confirmation number prior to disconnection.
Does Fayetteville AR accept online payments?
Welcome to the City of Fayetteville AR new online payments website! We are now accepting payments on this site. If you were setup for Auto Pay (Recurring Credit Card Payments) in the old system, you will need to enroll again on this site. The following services are available: Utility Billing
What is Fayetteville utility access?
The City of Fayetteville has launched Utility Access, a more user-friendly online payment system for its utility customers. City utility accounts include billing for water and sewer services, as well as both residential and commercial recycling and trash collections. Access the new Utility Access online payments system here.
How do I pay my Central Arkansas water bill?
Central Arkansas Water provides a variety of ways to pay your utility bill. This program allows you to automatically pay your monthly bill through your checking or savings account. This service is free to you and is the easiest, most dependable, and most convenient way to pay your monthly bill.