Having access to clean, reliable water is something we often take for granted. But delivering high-quality water service to homes and businesses takes extensive infrastructure and professional management.
That’s where the Fayette County Water System comes in. They work hard to supply water to Fayette County residents and uphold their mission of preserving our most precious resource.
Of course, operating a water system isn’t free – water bills allow the utility to maintain facilities, infrastructure, and staff needed to keep water flowing 24/7. As a customer, it’s important to pay your Fayette County water bill fully and on time.
Read on to learn the easy ways you can pay your Fayette County water bill
About Fayette County Water System
First some background on the utility. Fayette County Water System provides water service to nearly 27,000 customer accounts in Fayette County, Georgia. This includes the cities of Fayetteville Peachtree City, Tyrone, and Woolsey along with surrounding unincorporated areas.
The system is comprised of 10 water production plants, 15 water booster pump stations, 21 elevated storage tanks, over 600 miles of water lines, and around 19,000 system valves and hydrants. This extensive infrastructure delivers roughly 8 million gallons of water per day on average.
Fayette County Water System is a division of Fayette County Government Revenues from water sales fund operating costs, capital improvements, repairs, and growth of the system. As a public water utility, they aim to provide quality service at the lowest responsible rates
Understanding Your Water Bill
Water bills are mailed monthly and due 27 days after the billing date. The due date is printed on your bill.
Usage is billed in hundreds of cubic feet (CCF) based on meter readings. A CCF equals 748 gallons.
Residential water rates are tiered:
- $6.05 per CCF for the first 3 CCF
- $7.55 per CCF for 3-15 CCF
- $9.40 per CCF over 15 CCF
Customers also pay a monthly $14 base charge just for having water service.
Finally, Fayette County charges a 10% penalty if bills are not paid by the due date.
Ways to Pay Your Fayette County Water Bill
Fayette County offers plenty of options to pay your water bill conveniently:
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Online – Pay via the online portal. Have your account number ready.
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By phone – Call the billing office at 770-305-5425 to pay over the phone.
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Bank draft – Set up auto draft payments from your bank account.
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By mail – Mail your check or money order to the water system P.O. Box.
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In person – Pay with cash, check or card at 245 McDonough Rd weekdays 8am-5pm.
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Drop box – Use the 24/7 drop boxes in Fayetteville, Peachtree City, and Tyrone.
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Walmart – Pay at any Walmart using CheckFreePay.
I recommend enrolling in auto-draft from your bank account for easy recurring payments. But all the options above are available for your convenience.
Avoid Late Fees
Be sure to pay your Fayette County water bill by the due date printed on your statement. Late fees are 10% of the overdue balance.
If an account falls delinquent for 60 days, water service may be disconnected. Reconnect fees apply to restore service, so pay on time to avoid extra costs.
Use the Customer Portal
Through the county customer portal, you can view bills, see payment history, sign up for e-bills, and more.
Register your account on the portal to monitor your water usage and account status 24/7. A great way to stay on top of your bill!
Contact Customer Service
The Fayette County Water System billing office can be reached at 770-305-5425 if you ever have questions or need assistance with your water account.
Friendly customer service reps are available weekdays 8am-5pm to help with payments, service issues, or any billing needs.
In Summary…
Fortunately, Fayette County offers numerous payment options – online, phone, auto pay, in person, etc. Choose the method that works best for you. Most importantly, be sure to pay by the due date each month to avoid penalties.
Reliable water service is something we can easily take for granted living in Fayette County. But remember that extensive infrastructure and professional employees are required to deliver water to your tap 24/7/365. Paying your water bill supports this system we all rely on.
Water bill program to help Atlanta residents with past due payments
FAQ
What is the emergency number for the Fayette County Water Department?
What are the water restrictions in Fayette County GA?
How do I pay my water bill in Texas?
How do I pay my Fayette County water system Bill?
Payment Options: Fayette County Water System. For your convenience, we offer several ways to pay your Fayette County Water System bill: bank draft, any of our four drop box locations, in person at our Water System office, by mail, online, or via select Walmart locations. Telephone payments are no longer accepted.
What online services does Fayette County water system offer?
Online Services: Fayette County Water System. Citizen Self Service allows customers to view a range of account information online, including current balance, bill charges for up to 13 months, payment and consumption history as well as submitting mailing address change and bank draft requests.
Does Fayette County have a water utility?
There are numerous water utility services in Fayette County, so please make 100% certain that you are one of our customers. You cannot pay Fayette Water Board, Carroll’s Creek Water, Carbon Hill Water, Vernon Water, Glenn Allen Water, Berry Water, or Belk Water on this website.
How do I request or terminate Fayette County water system services?
Users may request or terminate Fayette County Water System services online. If you currently reside in or are in the process of relocating to an unincorporated area of Fayette County serviced by the Fayette County Water System, click on the link, fill out the form and submit your request to initiate or terminate your water service.
Can I pay Fayette Water Board?
You cannot pay Fayette Water Board, Carroll’s Creek Water, Carbon Hill Water, Vernon Water, Glenn Allen Water, Berry Water, or Belk Water on this website. Only Fayette County Water Authority customers can make payment through this website.
How do I register a Fayette County Water Authority account?
When registering, you will need your CUSTOMER # from your Fayette County Water Authority statement. Pay N Seconds allows you to add multiple Fayette County Water Authority accounts under the same login. If you have more than one utility account with Fayette County Water Authority, please register your primary account first.