Living in the city of Farmington Missouri means being a customer of Farmington City Light and Water for your electric water, sewer, and trash services. Paying your monthly utility bill is essential to keep your services running smoothly. With Farmington City Light and Water online bill pay, you can quickly and easily pay your bill from the convenience of your home. This comprehensive guide will walk you through everything you need to know about using Farmington City Light and Water’s online platform and mobile app to view and pay your bill.
Getting Started with Online Bill Pay
To get started with online bill pay through Farmington City Light and Water (FCLW), you first need to have an account number and customer ID number. You can find these printed on your paper utility bill. If you don’t have a recent bill, you can call the FCLW office at 573-756-2620 to get your account details.
Next, visit the FCLW online payment portal. Click on the “Log In” button and enter your account number and customer ID. First time users will need to register with an email address and password.
Once logged in, you’ll be able to view your account balance, past bill amounts, and payment history The site allows you to make one-time payments or set up recurring automatic monthly payments You can pay by e-check, debit/credit card, or bank account draft.
Payment Options and Fees
Farmington offers several payment options:
- eCheck – $1.95 convenience fee per transaction
- Debit/Credit Card – 3.75% convenience fee ($2.50 minimum)
- Bank Draft – No fee to draft payment from your bank account
To avoid fees, you can also pay via cash, check, or money order either by mail, the drop box, or in person at the FCLW office.
View and Pay Your Bill Online
Follow these simple steps to view and pay your utility bill through the online portal:
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Visit FCLW online payment site
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Log in with your account number and customer ID
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View your account balance and past bills
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Select “Make Payment”
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Enter payment amount and select payment method
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Enter payment details and submit
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Confirmation page displays when payment is processed
You can also set up recurring automatic payments so your bill gets drafted from your account each month.
Mobile App for Convenience
In addition to the online portal, Farmington City Light and Water offers a mobile app for even more convenient bill pay access. Search for “Farmington MO Utility Bill Pay” in the App Store or Google Play Store to download the app to your device. The app allows you to quickly log in, view your balance, and make one-time payments by e-check or card. Get payment reminders, analyze usage, and access customer support right from your smartphone.
Customer Service Options
If any questions or issues come up with your online bill pay account, FCLW offers customer support:
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Phone: 573-756-2620 (Monday-Friday 8am-4:30pm)
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Email: [email protected]
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In person: 101 S Jefferson St, Farmington, MO 63640
Contact customer service to update account information, get help with online access, ask billing questions, report service issues, and more.
Benefits of Online Bill Pay
Paying your FCLW utility bill through the online portal or mobile app offers many benefits:
- Access your account and pay anytime, anywhere
- Avoid late fees by receiving reminders
- Save money on stamps and checks
- Set up recurring automatic payments
- Store payment information securely
- View usage history and billing statements
- Submit meter readings and service requests
- Receive emailed receipts for record keeping
Sign Up and Simplify Your Monthly Bills
Don’t waste time and money mailing paper checks each month. Enroll in Farmington City Light and Water’s online bill pay system to conveniently monitor and pay your utility bill on your computer, phone, or tablet. Just log in anytime to view your balance, make one-time payments, or set up automatic bill pay. With a few quick clicks, you can ensure your electric, water, sewer, and trash services continue uninterrupted each month.
Sign Up or Disconnect Utility Services
New residents and businesses must complete and sign an application for utilities to begin or continue services. Once an application is submitted, your first bill will arrive in the mail the first week of the month following your occupancy date. Once you have received your first bill you can set up your account with Invoice Cloud. We will not accept phone calls to start or disconnect service, a form must be completed. All forms can be submitted online, by mail (send to PO Box 160 Farmington, UT 80425) or visiting City Hall at 160 South Main Street, Farmington Utah.
Terminating Services – It is the account holder’s responsibility to cancel utility services with Farmington City. Please do not wait for a new owner to move-in and sign-up for services to terminate an old account. Billing will remain the responsibility of the account holder until the month a Disconnect Form is completed.
All landlords will receive a copy of their tenant’s bill. Please check the service address on the bill if you have multiple rentals in Farmington City. All property owners will be listed as the primary applicant for services. Property owners are responsible for all utility charges accrued at the property. Unpaid tenant balances default to the landlord if unpaid for 2 billing cycles.
Invoice Cloud is Farmington City’s online utility payment service.
To find your account, you will need your account number. Enter the account number without the decimals. For example, my account number is 1.23456.7 I would enter 1234567 to find my account.
As always, there are no fees with any payment method.
NOTE: If you are requesting a can repair or pick up, you will need the can number. This can be found on the front or side of the can.
Residential Utility Billing Pricing (1 Month Billing Period): Rates are reviewed and may be adjusted every fiscal year (July)
Water Minimum 0-5,000 gallons: $24.40
- 5,001 to 10,000: $3.40 (Unit Price per thousand gallons)
- 10,001 to 20,000: $3.70 (Unit Price per thousand gallons)
- 20,000 & above: $4.10 (Unit Price per thousand gallons)
- Sewer: Residential: $38.70 Residential Pumped: $40.20
- Garbage: $19.00 – Additional Can: $17.40
- Recycle: $3.60
- Storm Water Drainage: $8.60
- Transportation Fee: $3.60
Total basic bill: $97.90 Residential Pumped (sewer): $99.40 (Each customer is billed based on their individual culinary water usage.)
City Hall – Utilities 160 S Main Farmington, Utah 84025 Email: [email protected] To pay a utility bill please call (801) 451-2383, Option 2
If you have a non life-threatening EMERGENCY after business hours please contact dispatch at 801-451-4150. To report a water leak contact or water pressure issues, contact Public Works (801) 451-2624
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How do I contact City Light & Water?
VISIT US AT OUR NEW LOCATION AT 101 S JEFFERSON STREET IN FARMINGTON Contact Utility Office: Office: (573) 756-2620 Fax: (573) 756-0612 [email protected] After hour emergencies only, please call (573) 327-8966. Utility Office Hours. Monday – Friday from 8:00 a.m. to 4:30 p.m. Our offices are closed on the following holidays:
Does Farmington City Light & water have online payments?
Beginning with Farmington City Light & Water bills that are due on October 25, 2024, customers will notice a change in the appearance of their bill. The online payment portal will also appear differently but is still available at Farmington-mo.gov. All online payments must now include a customer identification (CID) number and account number.
What happened to my Farmington City Light & water bill?
Beginning with Farmington City Light & Water bills that are due on Oct. 25, customers will notice a change in the appearance of their bill. The online payment portal will also appear differently but is still available at Farmington-mo.gov. All online payments must now include a customer identification (CID) number and account number.
Does Farmington have a new utility billing software?
Farmington, Mo. (KFMO) – The City of Farmington has implemented a new utility billing software with improved features to increase the efficiency of their utility billing process. Beginning with Farmington City Light & Water bills that are due on October 25, 2024, customers will notice a change in the appearance of their bill.
What’s new at Farmington light & water?
Farmington Light and Water offices. Lisa Brotherton-Barnes The City of Farmington announced that it has implemented a new utility billing software with improved features to increase the efficiency of the utility billing process.
Does Farmington City Light & water have a CID number?
All bills due on October 25, 2024 or later will include a CID number on the bill. If you have questions, you may visit the Farmington City Light & Water Office at 101 South Jefferson Street or call 573-756-2620. There may be a higher-than-normal call volume as customers make the transition to the new system and questions arise.