How to Pay Your Medical Bill at Family Care Network

Dealing with medical bills can be confusing and stressful. If you or a loved one has received care from Family Care Network in Washington state, you may be wondering the best way to pay your bill. This guide will explain the various payment options available through Family Care Network, including online, by phone, by mail, and setting up payment plans if needed.

Overview of Family Care Network

Family Care Network (FCN) is one of the largest independent primary care providers in northwest Washington. They operate over 15 clinics and urgent care centers in Skagit and Whatcom counties. FCN provides comprehensive family medicine, pediatrics, women’s health, behavioral health, sports medicine, and more.

With multiple locations and services many patients of FCN end up with medical bills to pay. The amount owed depends on your specific insurance coverage and the services rendered. Knowing how to conveniently pay your Family Care Network bill is important.

Online Bill Pay Through MyChart

The easiest way to pay a medical bill with FCN is through their MyChart online patient portal. You can view and pay bills directly on MyChart using your credit/debit card or bank account information.

To pay online via MyChart:

• Log into your MyChart account at www.mychart.familycarenetwork.com
• Click on the Billing tab
• Select Pay Bill and choose the outstanding bill you want to pay
• Enter your payment information and submit

MyChart also allows you to

• View current account balance
• See payment history
• Set up recurring payments
• Receive paperless billing

Paying through MyChart is fast, simple, and secure. It also reduces paperwork and mailings.

Pay Online Without MyChart

If you don’t have a MyChart account, FCN offers an online bill pay option for non-patients called MyChart Guest Pay.

To pay a bill online without MyChart:

• Go to www.mychart.familycarenetwork.com
• Click on MyChart Guest Pay
• Search for your account by phone number or mailing address
• Select Pay Bill and enter your payment details

This guest pay method allows anyone to easily pay a FCN bill online without logging into MyChart.

Pay Bills by Phone

In addition to online payments, you can pay your FCN bill over the phone. Simply call their billing department at (360) 318-9705 or toll-free at (866) 494-4414.

When paying by phone, have your account information and credit card ready. FCN accepts Visa, MasterCard, American Express, and Discover cards for phone payments.

Mail In Your Payment

If you prefer to pay by check or money order, most FCN statements include a return envelope you can use to mail in your payment. Make sure to include the payment stub from your bill.

Send mailed payments to:

Family Care Network
PO Box 3874
Seattle, WA 98124-3874

Allow 5-7 business days for mailed payments to process. Only send checks or money orders by mail, not cash.

discuss Payment Plan Options

If you are having trouble paying your full medical bill from FCN, call their billing department to discuss payment plans.

Based on your financial situation, they may be able to break your balance into smaller monthly payments over several months. This helps make larger bills more affordable.

You can also inquire about financial assistance programs you may qualify for if eligible based on income. Call (360) 318-9705 to learn about bill payment solutions.

Hospital and Specialist Bills

The billing options above apply to main medical bills from Family Care Network’s primary care clinics. If you received care at a hospital or saw a specialist, you may get separate bills from those providers.

It’s important to check each statement to see who to pay. Hospital and lab bills will have different instructions than FCN clinic payments. You may need to create payment accounts with each health system.

Avoiding Late Fees and Collections

To avoid late fees, make sure to pay your FCN bills by the due date listed. Unpaid accounts over 60 days past due may be sent to an outside collection agency. This can damage your credit score and lead to further fees.

If you anticipate missing a payment deadline, call FCN billing immediately to make arrangements. There are multiple options to keep your account in good standing.

Auto-Pay for Easy Recurring Payments

If you have ongoing medical costs with Family Care Network, signing up for auto-pay can simplify payments. This automatically charges your credit card on file each month for any balance owed.

To set up recurring payments:

• Log into your MyChart account
• Go to the Billing tab
• Select Payment Methods
• Choose Auto-Pay

With auto-pay activated, you don’t have to manually pay each bill. Just make sure your payment method on file doesn’t expire.

Use HSA or FSA Funds If Available

Many insurance plans come with Health Savings Accounts (HSAs) or Flexible Spending Accounts (FSAs) that can help cover medical bills. If you have an HSA or FSA, use these pre-tax funds to pay your FCN statements before paying out-of-pocket.

Check your account balances through your health plan website or benefits administrator. Then withdraw funds to pay towards medical costs before they expire.

Summary of Payment Options

As a major healthcare provider in northwest Washington, Family Care Network offers their patients various simple payment methods:

• Online through MyChart patient portal or MyChart Guest Pay
• Phone by calling FCN Billing at (360) 318-9705 or toll-free (866) 494-4414
• Mail by sending check or money order to PO Box 3874, Seattle, WA 98124
• In-Person at your local FCN clinic
• Payment Plans by contacting billing to arrange installments
• Auto-Pay to set up recurring credit card payments

Knowing these bill payment choices allows you to easily pay your FCN medical bills. Reach out to their helpful billing department with any questions about your statement or to discuss payment issues.