Paying your insurance premiums on time is crucial to keeping your policy active and avoiding any lapses in coverage. As one of the top auto and home insurers in the United States, Erie Insurance offers its customers several convenient payment options to choose from. In this comprehensive guide, I’ll walk you through the various ways you can pay your Erie Insurance bill quickly and easily.
Online Payments
One of the fastest and most convenient ways to pay your Erie Insurance premium is online. Erie offers a few different online payment options:
One-Time Payments
You can make secure one-time payments for Erie Insurance, Erie Family Life or Flagship City invoices right on the Erie website. To make a payment, you’ll need your policy or account number, ZIP code, and payment information such as a bank account number or credit card details. Payments made after 11pm EST may take 1-2 business days to process.
Scheduled Payments
If you have an online Erie account, you can schedule payments up to your due date or 30 days in advance if you have a remaining premium balance. This is great for setting up recurring payments.
Online Account Payments
By signing into your Erie online account, you can view your balance due and quickly make a payment. This is the most seamless online payment option for existing Erie customers.
The major benefits of paying online include convenience, speed, and security. Online payments are processed immediately and you can save payment information to your account wallet for easier future payments.
Phone Payments
In addition to online payments, Erie Insurance also allows you to pay your bill over the phone. You have a few options:
Customer Care
Erie’s Customer Care team can take payments over the phone or provide billing status and balance information. Call 1-800-458-0811 and select option 5.
Erie Family Life
For Erie Family Life policies, call 1-800-458-0811 and choose option 3 to speak with a representative who can take your payment.
Automated Phone System
You can also call 1-800-458-0811 and select option 4 to access Erie’s automated phone system for self-service billing and payment info.
The main advantage of paying by phone is that you can speak directly with a customer service agent if you have any questions or issues with your bill or policy.
Mail-In Payments
For those who prefer more traditional payment methods, Erie Insurance does accept payments mailed in with a check or money order. Simply send your payment to:
Erie Insurance Group
100 Erie Insurance Place
Erie, PA 16530
Be sure to include your policy number and account information on any mailed-in payments. Allow 5-7 business days for your mailed payment to be processed and avoid any late fees.
Automatic Payments
Signing up for automatic payments through Erie is a convenient option that ensures you never miss a payment. Your insurance premium is automatically withdrawn from your bank account on the scheduled due date. Erie offers a few automatic payment choices:
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Automatic Payments – Available for auto, home, boat and personal liability policies on annual, quarterly, 9 month or monthly plans
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ERIExpressPay – Erie’s automatic payment system for business insurance policies
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Chek-matic – Erie’s direct debit program for recurring monthly life insurance premiums
To enroll in automatic payments, contact your local Erie Insurance agent. This setting eliminates worries about missing payments and keeps your policy constantly up to date.
Account Billing
Erie’s Account Billing option lets you combine multiple insurance policies onto a single statement for simplified billing. Each policy can still have its own effective date and payment plan. To take advantage of Account Billing, contact your Erie agent.
Online Payment Tips
When making payments through Erie’s online payment portal, keep the following tips in mind:
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Have your policy and account number ready for faster payment
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Double check your payment info – Erie cannot edit or cancel online payments
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Save payment methods to your account wallet for easier future payments
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Contact customer service for any payment issues or troubles
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Payments after 11pm EST may take 1 business day to process
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You can pay multiple policies, but each payment must be a separate transaction
Avoiding Late Fees and Lapses
To avoid incurring any late fees or having your policy lapse due to non-payment, be sure to pay your Erie Insurance premiums by the due date. Mark your calendar for recurring due dates and consider setting up automatic payments from your bank account. Check your policy documents or contact your agent for your specific payment due dates.
Stay on top of your account balance by signing up for paperless billing and monitoring your online account portal regularly. If you ever have trouble making a payment by the due date, contact Erie Insurance immediately to discuss potential payment plan options.
Payment Support from Erie
Erie Insurance offers top-notch customer service and billing support. If you ever have any questions or issues regarding your account balance, making payments, updating payment information, or anything else related to paying your insurance premiums, Erie has several options:
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Call the billing and payments support line at 1-800-458-0811 (option 4)
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Contact Erie customer care at 1-800-458-0811 (option 5)
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Reach out to your local Erie Insurance agent for personalized support
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Visit an Erie Insurance local office in person
Erie wants to make paying your insurance bill as quick, easy, and painless as possible. Be sure to take advantage of their various payment methods and customer service support whenever needed. Paying on time will keep your valuable insurance coverage active and protect you when you need it most.
How do I make changes to a payment or cancel a payment?
You can call Customer Care the same day the payment was made to change or cancel it.
Customer Care (800) 458-0811, option 4 Monday – Friday, 8 a. m. – 11 p. m. (Eastern) Saturday, 9 a. m. – 4:30 p. m. (Eastern).
Erie Family Life (800) 458-0811, option 3 Monday – Friday, 8 a.m. – 5:30 p.m. (Eastern)
What do I do if I am having trouble making an online payment?
Please contact Customer Care:
Customer Care (800) 458-0811, option 5 Monday – Friday, 8 a. m. – 11 p. m. (Eastern) Saturday, 9 a. m. – 4:30 p. m. (Eastern).
Erie Family Life (800) 458-0811, option 3 Monday – Friday, 8 a.m. – 5:30 p.m. (Eastern)
You can choose the paperless billing option for your eligible Erie Insurance policies.
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