A Guide to Paying Your Water Bill in Enterprise, AL

Paying your water bill on time each month is an important responsibility as a resident of Enterprise, AL. The city’s Water Works department provides high-quality drinking water to homes and businesses in the area, and they rely on customers paying their water bills promptly. Fortunately, Enterprise Water Works makes it easy to pay your bill through multiple convenient payment options.

Overview of Enterprise Water Works

The city of Enterprise runs the Water Works department which supplies, treats, and distributes water for the community. They utilize groundwater wells, elevated storage tanks, pumping stations and underground piping to deliver clean water to around 10,000 households and businesses in Enterprise.

The water utility is governed by Enterprise’s elected City Council. The department is staffed by a team of skilled professionals including engineers, operators, accountants, and service technicians. Key facts about Enterprise Water Works:

• Provides over 1 billion gallons of water per year
• Over 300 miles of water distribution mains
• 2 elevated and 2 ground storage tanks
• 8 active wells pumping groundwater

Ensuring this critical infrastructure operates smoothly relies on customers paying for the water service each month.

Your Enterprise Water Bill

Water bills in Enterprise are issued monthly. A typical bill includes

• Water usage charge – Based on the actual amount of water used in gallons
• Base facility charge – Covers basic operating costs
• Sewer charge – For collecting and treating wastewater

Bills are calculated in units with each unit equaling 100 gallons. The more units used, the higher the usage fee. Fee rates are set by the Enterprise City Council.

Bills are mailed out around the 10th of each month and due by the 1st of the next month. Late fees apply to overdue accounts. It’s important to pay bills on time to avoid penalties and service disruption.

Ways to Pay Your Enterprise Water Bill

Enterprise Water Works offers several methods for customers to pay their monthly water bill

Pay Online

The most popular payment method is to pay online via the City of Enterprise website Accounts can be set up to store payment information and view billing history The online payment system accepts credit cards and e-checks, A third-party convenience fee is charged per transaction,

Pay by Phone

The second most convenient way to pay is through the automated phone payment system. Call the toll-free number and follow the prompts to enter account details and make a payment by credit card or e-check. Again, a convenience fee applies.

Pay by Mail

Traditional check or money order payments can be mailed in using the remittance stub and envelope provided with paper bills. Allow 7-10 days for mailed payments to process.

Pay In-Person

Cash, check, or credit card payments are accepted in-person at Enterprise City Hall during normal business hours Monday thru Friday.

Auto Bill Pay

You can enroll in auto bill pay through your bank to automatically pay your water bill out of your checking account each month. This avoids late fees and service disruption.

Budget Billing

For predictable monthly bills, Enterprise Water Works offers budget billing which averages costs over the year. Contact them to enroll.

Pay Near Due Date

Payments are applied next business day, so paying online or by phone the day before the due date gives extra assurance of on-time payment.

Partial Payments

Partial or under payments still incur late fees so be sure to pay the full Total Due amount to avoid penalties.

Tips for Paying Your Bill

Follow these tips and best practices for paying your Enterprise water bill:

• Mark the due date on your calendar so it’s not missed
• Enroll in paperless billing to receive reminders
• Review the bill for overcharges or usage spikes
• Pay a few days early in case of processing delays
• Set up automatic monthly payments for convenience
• Check account status online before due date
• Notify Water Works if you need to arrange a payment plan
• Provide updated contact details for communication
• Setup notifications for leak alerts or high usage
• Avoid final day payment stress by paying early

Staying on top of water bill payments prevents disruption of this essential service and costly late payment fees.

Water Payment Assistance Programs

If falling behind on your water bill, Enterprise does offer assistance programs for qualifying low-income households:

Bill Discount Program: Up to a 30% discount for customers below poverty level. Applies to base and volume charges.

Temporary Financial Assistance: One-time payment support for customers facing financial hardship.

Payment Arrangements: Eligible customers can arrange an extended payment plan for past-due balances.

Inquire about these and other assistance options if struggling to afford water service payments each month.

What If You Can’t Pay on Time?

If you are unable to pay your water bill by the due date, it’s important to quickly contact Enterprise Water Works and notify them. Be proactive and communicate the situation rather than letting the bill go unpaid. They can discuss your options like:

• Payment plan or extension
• Budget billing to lower monthly costs
• Bill adjustment if high usage was abnormal
• Payment assistance programs

Working collaboratively with the utility to address non-payment issues is better than being disconnected. Avoid penalties and disruption by reaching out for help.

Paying your monthly water services bill is an essential responsibility as an Enterprise Water Works customer. Stay current on payments to ensure reliable provision of clean running water through their infrastructure investments. Utilize the convenient online, phone, automatic, and in-person payment options to easily pay your bill by the due date each month.