How to Pay Your Enbridge St. Lawrence Gas Bill: A Guide to Payment Options

Enbridge St. Lawrence Gas provides natural gas service to thousands of residential and business customers across northern New York. As a utility customer you are responsible for paying your Enbridge gas bill on time each month to avoid late fees or service interruption. Enbridge offers various convenient payment options to fit every budget and preference. This guide will outline the different methods available for paying your St. Lawrence Gas bill.

Overview of Enbridge St. Lawrence Gas Bill Payment Options

Enbridge gives customers multiple ways to pay their natural gas bills. The main payment options include:

• Online payments through the Enbridge customer portal
• Automatic bank account withdrawals
• Pay by phone
• Pay by mail
• In-person payments at authorized walk-in locations
• Third party bill pay services through your bank

Below we’ll explore the details of each payment method, fees involved, processing times, and tips for a smooth payment experience.

Pay Your Enbridge Gas Bill Online

The fastest and most convenient way for most customers to pay their Enbridge St Lawrence Gas bill is online through the Enbridge customer portal

To pay online, first create an account on the Enbridge customer portal. Here you can securely view your current balance, download past bills, and make one-time or recurring payments.

Online payments can be made directly from your checking account or with most major credit/debit cards. A small convenience fee applies to card payments. Checking account payments avoid any fees.

Online payments are processed immediately and will be reflected on your account within 1 business day in most cases. Setting up automatic recurring payments can help avoid forgetting future bills.

Pay by Phone

Enbridge offers a pay-by-phone option for customers who prefer to make bill payments over the phone.

To pay your St. Lawrence Gas bill by phone, call 1-800-454-2201 and follow the prompts to make a payment using your credit card, debit card, or checking account information.

A $1.75 convenience fee applies to all phone payments. Allow 1 full business day for phone payments to process. Only available during normal business hours.

Pay via Automatic Withdrawal

For hassle-free bill payment, enroll in automatic bank account withdrawals through the Enbridge customer portal.

With automatic payments, Enbridge will pull your monthly bill amount directly from your selected checking or savings account on your bill due date. No fees apply, and you avoid late payments.

Log into your Enbridge account and click on “Automatic Payment” to get started. Remember to ensure sufficient funds on payment dates.

Send Payment by Mail

Customers can still pay their Enbridge gas bill the old-fashioned way – by mailing in a check or money order.

To mail your payment, detach the payment stub from your Enbridge paper bill and enclose it along with your check in the provided return envelope. Send to:

Enbridge
PO Box 75463
Chicago, IL 60675-5463

Allow 5-7 business days for mailed payments to reflect on your account. Be sure checks are signed and include your full account number.

Pay in Person

For those who prefer paying bills in person, Enbridge offers several walk-in payment locations in partnership with local retailers and banks.

Authorized walk-in payment sites include:

• Enbridge Customer Center (Massena, NY)
• Select Walmart stores
• Kinney Drugs locations
• Additional third-party payment agents

In-person payments allow cash, check, or money order. See payment locations on the Enbridge website for details. Same or next day processing.

Bank Bill Pay Services

Many banks and credit unions offer bill pay services that let you pay your Enbridge gas bill directly from your account. This works similarly to automatic payments but may give you more control.

Check with your financial institution to see if they support bill pay. Provide your Enbridge account number, set up as payee, select a payment amount, and confirm the payment date. No fees typically apply with bank bill pay.

What to Do if You Can’t Pay Your Gas Bill

If an unexpected financial hardship prevents you from paying your Enbridge gas bill in full one month, don’t panic. You have options:

• Request an extension – Enbridge may be able to provide a short-term due date extension in select cases. Call customer service.

• Set up a payment plan – Make incremental payments over several months. Fees may apply.

• Apply for energy assistance – Low income home energy assistance programs can help qualified households pay utility bills.

• Negotiate a billing discount – Enbridge may offer payment assistance or discounted rates to struggling customers and seniors. Inquire about eligibility.

The most important thing is to contact Enbridge as soon as possible if you anticipate having trouble paying your bill. They can walk you through solutions and alternative arrangements. Letting an account become severely past due can result in collections or service disconnection, so take action early.

Avoid Late Fees and Keep Service Active

It’s crucial to pay your Enbridge St. Lawrence Gas bill in full and on time each month. Here are some tips:

• Mark payment due dates on your calendar so they don’t sneak up on you.
• Sign up for bill reminders through the online Enbridge portal.
• Have a backup payment method established in case your primary option fails.
• Set payment