Paying your electric bill online to Empire Electric Association Inc. is a convenient option for members. Empire Electric allows online payments through SmartHub and offers various payment methods to suit different needs. This comprehensive guide provides step-by-step instructions for setting up and using online bill pay with Empire Electric.
Getting Started with SmartHub
SmartHub is the online account management portal offered by Empire Electric. To pay bills online you must first have a SmartHub account. Here is how to get started
- Visit eea.coop and click on the “Account Login” link
- Choose the “Register for Online Access” option
- Enter your account number and name as it appears on your bill
- Create a username and password
Once registered, you can login anytime to manage payments, view billing history, set up recurring payments, report outages, and more.
Payment Options Through SmartHub
With SmartHub Empire Electric members have various payment options including
Credit/Debit Card
- Visa, Mastercard, Discover and American Express accepted
- Convenience fees apply based on payment amount
Electronic Funds Transfer
- Direct payments from checking or savings account
- No fees to use EFT payments
Autopay
- Set up recurring payments from credit card or bank account
- Choose date for automatic monthly payments
Pay Near Me
- Print payment slip to take to local retail locations
- Pay with cash at participating stores
Pay by Phone
- Call Empire Electric to make one-time payments
Step-by-Step Guide to Paying Online
Follow these simple steps to make a one-time or recurring online payment:
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Login to your SmartHub account
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Click on “Billing & Payments” from the menu
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Select “Pay Now”
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Choose payment amount:
- Current balance
- Specific amount
- Make a recurring payment
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Enter payment information:
- Credit/debit card or bank account
- Email for payment confirmation
- Payment date
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Review payment details
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Submit payment
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Print or save the payment confirmation
Tips for Managing Online Payments
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Update payment methods anytime under “My Profile”
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View payment history under “Billing & Payment”
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Set up text/email reminders for upcoming due dates
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Disable Autopay at any time by editing parameters
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Contact Empire Electric to remove saved payment methods
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Use single-use card numbers for extra security
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Notify bank/card company of regular utility payments
Online Account Management Features
In addition to online bill payment, SmartHub provides Empire Electric members with other useful account management features:
- Paperless billing
- Energy use tracking
- Outage reporting
- Update account information
- Payment arrangements
- Special billing options
- Payment locations
- Consumption history
Avoid Late Fees with Online Payments
Paying online means never missing a payment deadline, so you avoid late fees. Empire Electric bills are due by the 10th of each month. With SmartHub, you can:
- Schedule advance payments for the due date
- Set up Autopay to pay automatically
- Receive reminders by text or email
- Pay anytime, anywhere with mobile app
Review billing dates and due dates under “My Billing” and set payment reminders based on your bill cycle.
Payment Assistance Options
Empire Electric offers payment assistance programs to help qualified members manage their bills. You can contribute to these programs through SmartHub. Assistance options include:
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Round up Program – Round up bill to nearest dollar to donate difference
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Operation Round Up – Monthly donations to assist local families
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HEAT Fund – Help neighbors pay winter heating bills
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Project Share – One-time emergency bill payment help
Contact Empire Electric for Payment Support
If you have any issues making an online payment or questions about your electric bill, Empire Electric’s Member Services team is available to help at 970-565-4444.
Online bill pay through SmartHub makes managing monthly electric bills with Empire Electric fast and convenient. By setting up automatic payments, members can avoid late fees and free up time spent on bill management.
Introducing a new Liberty My Account web portal!
- Liberty Utilities offers an online payment service for the convenience of our customers. This service can be used to pay by credit/debit card, or ACH. This service uses a third party payment processing vendor. There may be a processing fee for using this online payment service. Pay My Bill
- Customers can make an immediate payment by credit card or electronic funds transfer either online or by phone. There may be a processing fee for this service. Make Payment The toll-free number is 1-800-206-2300 (Electric & Water) 1-800-424-0427 (Gas). Before you call please have your nine-digit Liberty Utilities account number easily accessible. Your account number can be found on your statement.
- When you choose Autopay, your payment is automatically deducted from your bank account. You still receive your bill that will show, in advance, the exact amount and date that your bank account will be debited. Payment will be verified each month on your bank statement. If you wish to cancel Autopay, just contact Liberty Utilities. To take advantage of Autopay, log in to My Account and complete the enrollment form. Sign up for Autopay
How to Pay Electricity Bill in Empire ReEarn app | Best Payment app for Electricity Bill | Simple
How can I pay my Empire Bill?
You can pay your Empire Bill by mail (provide your mailing address to receive bills by mail and verify or update your address through your member account) or by phone (call the Member Services number on the back of your ID card).
How do I Pay my Liberty Utilities – Empire District bill online?
You can pay your Liberty Utilities – Empire District bill online using doxo. Pay with a credit card, debit card, or direct from your bank account. doxo is a simple and protected way to pay your bills with a single account and accomplish your financial goals.
How do I make a payment at Liberty Utilities?
Customers can make an immediate payment by credit card or electronic funds transfer either online or by phone. There may be a processing fee for this service. The toll-free number is 1-800-206-2300 (Electric & Water) 1-800-424-0427 (Gas). Before you call please have your nine-digit Liberty Utilities account number easily accessible.
Does Liberty Utilities offer an online payment service?
Liberty Utilities offers an online payment service for the convenience of our customers. This service can be used to pay by credit/debit card, or ACH. This service uses a third party payment processing vendor. There may be a processing fee for using this online payment service. For a list of payment locations, click the link below.