Paying your water, sewer, and other Elyria public utility bills just got easier. The City of Elyria offers online payments through their user-friendly eSuite portal. Read on to learn how simple and convenient it is to pay your Elyria utilities bill online.
Create an eSuite Account
To get started with online bill pay, you’ll first need to create an eSuite account on the City of Elyria website. Click on the “Pay My Utility Bill” button and follow the prompts to set up your user profile.
You’ll enter your utility account number, email address, and create a secure password. The setup only takes a few minutes. Once your profile is created, you’ll have instant access to your Elyria utilities account.
Payment Options
The eSuite portal gives you multiple bill payment options. You can make one-time payments or set up recurring autopay. Elyria accepts Visa, Mastercard, and Discover cards for online payments.
You can also store bank account information to deduct payments directly from your checking or savings account. Payments post instantly, so you don’t have to worry about mailing delays
Account Management
The eSuite portal allows you to do more than just pay your Elyria utility bill You can
- Review account balance and history
- View usage graphs
- Sign up for paperless billing
- Update account information
- Link multiple utility accounts
Accessing all of your account details in one place makes managing your utility bill easier than ever.
Convenient Reminders
Another great feature of eSuite is the ability to set up email or text reminders for your account. You can receive notifications when your bill is ready, when a payment processes, or for account balance alerts. These reminders help you stay up-to-date on your account activity.
In-Person Payments
If you prefer to pay your utility bill in-person, you can still make payments at Elyria City Hall located at 131 Court Street. They accept cash, checks, money orders, and credit cards.
City Hall hours are Monday through Friday from 8am to 4pm. Just be sure to pay before the due date to avoid any late fees.
Never Miss a Payment Again
By paying your Elyria utilities online, you’ll avoid the hassle of mailing payments or tracking down your account number each month. eSuite provides a simple, streamlined way to manage your account and pay your bill on time, every time.
Sign up for eSuite bill pay at the City of Elyria website today to get started! Contact the Elyria utilities department if you have any questions on registration or payment options.
How do I read my bill?
Guidance is provided here: How to Read Your Bill
I need help paying my water bill. What do I do?
Residents at least thirty (30) days behind with a disconnection notice may be eligible for utility and/or rental payment assistance through a partnership with the Lorain County Salvation Army. Elyria Utility customers are encouraged to apply at ucanapply.org, or by calling 440-323-2026.
Additionally, the Lorain County Department of Job & Family Services offers utility assistance (natural gas, electric, bulk fuel, water, sewer, and trash) and rental assistance (up to 12 months). Apply at lcdjfs.com, or by calling 440-284-4423.
The Lorain County Community Action Agency has a low income household water assitance program. For more information see the flyers below.
The City of Elyria has many resources in place to help residents. You can contact us in the utilities department for suggestions, contact your church, the Salvation Army, or United Way of Lorain County. Their resources can be reached by dialing: 2-1-1
Utilities, Safety, & Environment Meeting 11/20/2024
FAQ
How do I pay my Pinellas County utility bill?
What services does the Elyria Public Utilities Department offer?
Provides water utility services, online bill payment, automatic bill withdrawal, assistance with unusually high water bills, and assistance with water leaks. The Elyria Public Utilities Department, located in Elyria City Hall, offers various water-related services to the community.
Where can I pay my water bill in Elyria?
The Elyria Public Utilities Department, located in Elyria City Hall, offers various water-related services to the community. Residents can conveniently pay their water bills online or set up automatic bill withdrawal for hassle-free payments.
Does the city of Elyria offer online payments?
The City of Elyria offers online payments for the ease and convenience of our residents. In addition to making payments, you can review your account history, view consumption graphs, and sign up to receive your bills by email. The first time you access eSuite you will be asked to Create a User Profile.
How do I apply for utility assistance in Elyria?
Elyria Utility customers are encouraged to apply at ucanapply.org, or by calling 440-323-2026. Additionally, the Lorain County Department of Job & Family Services offers utility assistance (natural gas, electric, bulk fuel, water, sewer, and trash) and rental assistance (up to 12 months). Apply at lcdjfs.com, or by calling 440-284-4423.
Who provides water in the city of Elyria?
Water in the City of Elyria is provided by a team comprised of our Public Utilities, Water Distribution, and Water Pumping departments. Working together, they bring clean, fresh, healthy water from Lake Erie to your home, as well as to homes in neighboring cities such as Amherst, North Ridgeville, several nearby townships and more.
How do I contact the city of Elyria?
The City of Elyria has many resources in place to help residents. You can contact us in the utilities department for suggestions, contact your church, the Salvation Army, or United Way of Lorain County. Their resources can be reached by dialing: 2-1-1 The City of Elyria believes excellent customer service begins with anticipating your needs.