Tips for Paying Your Eau Claire Energy Bill Quickly and Easily

When your Eau Claire Energy bill arrives each month, you want paying it to be a breeze. With so many options available, you can choose a payment method that’s fast, easy, and convenient for you. Here are some great tips for effortlessly paying your Eau Claire Energy bill every month.

Set Up Recurring Automatic Payments

The simplest way to pay your monthly Eau Claire Energy bill is to enroll in automatic payments. This allows the amount due to be automatically drafted from your bank account each month.

To enroll, just complete the auto-pay authorization form on the Eau Claire Energy website You’ll need to provide your account number and bank account information Automatic payments can be drafted on the due date or a few days before.

The major benefit of auto-pay is that you never have to worry about missing a payment or incurring late fees It provides reliable, hassle-free bill payment

Pay Online Via SmartHub

Eau Claire Energy offers an online account management system called SmartHub that allows fast, secure online payments. You can pay on your computer or via the SmartHub mobile app

To pay online, first create a SmartHub account using your Eau Claire Energy account number. The intuitive interface walks you through setting up your profile. The SmartHub payment portal accepts credit/debit cards and e-checks.

Paying through SmartHub takes just minutes. You can also view your electric usage, set up paperless billing, and more.

Pay by Phone

For quick phone payments, you can call Eau Claire Energy at 715-832-1603 and speak with a customer service representative. They will take your payment info over the phone and credit your account.

You can also utilize Eau Claire Energy’s automated pay-by-phone line at 1-855-356-6363. This system is available 24 hours a day, 7 days a week for your convenience. Just have your account number handy.

Pay Via the Eau Claire Energy Mobile App

Eau Claire Energy offers a free mobile app for iOS and Android where you can easily pay your bill on the go. The app allows you to securely pay using a bank account, credit card or debit card.

You’ll also have access to your account overview, statements, outage alerts, energy usage, payment history, and contact info. Paying through the app takes just seconds!

Pay by Mail

If you prefer to pay your Eau Claire Energy bill by mailing a check, be sure to allow 7-10 business days for delivery before the due date. Make checks payable to Eau Claire Energy Cooperative.

Include your account number and the payment amount on the check memo line. Send your mailed payments to Eau Claire Energy’s payment processing center at PO Box 626, Eau Claire, WI 54702.

Pay in Person

You can stop by Eau Claire Energy’s office located at 8214 US-12 in Fall Creek to pay your bill in person. They accept cash, check, money order, and major credit/debit cards.

In-person payment lets you get same day credit to your account, so it’s a good last-minute option before your due date. The office is open weekdays from 7:30am to 4:30pm.

Consider Pre-Pay Billing

Eau Claire Energy offers a pre-pay billing plan if you prefer to pay for energy usage in advance instead of receiving a monthly statement. With pre-pay billing, you add money to your account and draw from that balance as you use electricity.

As the balance starts running low, you simply make another pre-payment. This plan helps you better stick to an energy budget. Call Eau Claire Energy to learn more about eligibility and enrollment.

Avoid Late Fees

Eau Claire Energy charges a late fee if payment is not received by the due date printed on your monthly statement, so be sure to pay on time. The late fee is 1.5% of your total net energy charges.

Late fees can add up quickly, so mark your calendar with each month’s due date. Set up text or email reminders through your bank or SmartHub to avoid overlooked due dates. Pay on time and avoid penalty fees.

Compare Rates Yearly

While rate changes are not frequent, comparing Eau Claire Energy’s rates once a year to other electric providers can ensure you’re getting the best value.

If there’s a lower cost provider available, you may decide to switch. If you choose to stay with your trusted local co-op Eau Claire Energy, at least you know you’re getting a competitive rate.

Go Paperless

If you’re still getting paper statements each month, consider switching to paperless billing to save some trees. With e-billing, your monthly statement is securely emailed rather than mailed.

Enrollment is easy through SmartHub. Just go paperless under your SmartHub profile settings. You’ll get an email each month directing you to view and pay your new statement online.

Update Contact Information

To avoid missed notices about your Eau Claire Energy bill, keep your contact info like mailing address, emails, and phone numbers up to date in your SmartHub profile and with customer service.

Updated contact details ensure you receive billing alerts and account notifications. Review your data annually or when changes occur.

Know Available Payment Assistance

If you ever face trouble paying your Eau Claire Energy bill in full due to financial hardship, payment assistance programs may be able to help, such as Wisconsin’s Energy Assistance Program.

Contact Eau Claire Energy to explain your situation and learn about eligibility for hardship Bill credits or payment arrangements to avoid disconnection. Don’t let an unpaid bill go to collections when help is available!

Monitor Electric Use

Get a better handle on your monthly electric costs by monitoring your daily electric usage through SmartHub. Being more aware of your consumption allows you to identify waste.

You can even view your hourly usage to pinpoint your peak demand times. Understanding your usage patterns helps you practice energy conservation and potentially lower your monthly electric bills.

Bundle Services for Savings

Eau Claire Energy offers special rates when you bundle multiple services, like pairing electric and broadband internet service. Bundling allows you to save versus purchasing each service individually.

If you currently have electric service, call Eau Claire Energy to ask about adding internet and bundling to cut your monthly expenses. The more services, the more savings!

Schedule an Energy Audit

If your electric bills seem higher than expected, schedule a home energy audit from Eau Claire Energy. An energy expert will evaluate areas for efficiency improvements that can lower your electric usage.

Some audit recommendations like LED lightbulb upgrades or programmable thermostats provide quick energy savings. Take advantage of audit rebates when available too.

Leverage Smart Thermostats

Installing smart thermostats allow you to closely control home temperatures based on schedules and occupancy sensing. This leads to energy savings compared to standard thermostats.

Eau Claire Energy periodically offers rebates that help offset the cost of these high-tech thermostats. Even without rebates, smart thermostats pay for themselves over time through energy savings.

Paying your Eau Claire Energy electric bill should be fast and straightforward each month. By enrolling in automatic payments, using SmartHub, going paperless, and monitoring your usage, you can take control of your billing and payment process. Be sure to pay on or before the due date to avoid extra fees. Contact Eau Claire Energy if you need help or have billing questions. Here’s to happy energy bill management!