Having reliable natural gas service to power your home is essential. As an Eastern Natural Gas customer, you want to keep your account in good standing by paying your bill on time every month.
This comprehensive guide will explain all your options for paying your Eastern Natural Gas bill conveniently:
- Overview of Eastern Natural Gas
- Ways to pay your bill
- Paying online with bank account
- Using a credit or debit card
- Paying by phone
- Paying by mail
- Setting up autopay
- Getting account and payment alerts
- Avoiding late fees
- Payment history and receipts
- Troubleshooting issues
- Customer service contacts
Read on to learn the easiest ways to pay your monthly Eastern Natural Gas bill!
Overview of Eastern Natural Gas
Eastern Natural Gas provides natural gas service to over 6,500 residential and business customers across northeast Ohio.
Key facts about Eastern Natural Gas
- Headquarters in Canton, OH
- Formed in 1986
- Over 231 miles of pipelines
- Part of Utility Pipeline Ltd. since 2013
- Reliable gas service for 30+ years
Keep reading to learn how to pay your gas bill to this longstanding Ohio utility provider.
Ways to Pay Your Eastern Natural Gas Bill
Eastern Natural Gas offers their customers multiple payment options including:
- Pay online through their website
- Pay online through your bank
- Pay with the doxo mobile app
- Call in a payment by phone
- Mail a check or money order
- Pay in person at authorized payment locations
Review each of these easy Eastern Natural Gas payment methods below.
Paying Online Through Your Bank Account
The fastest way to pay is through your bank’s online bill pay service. Log into your bank account and add Eastern Natural Gas as a payee, then schedule payments to be sent to:
Eastern Natural Gas
PO Box 35519
Canton, OH 44735
There’s no fee and payments process in just 1-2 business days.
Paying Your Eastern Natural Gas Bill with a Credit or Debit Card
You can also pay your Eastern Natural Gas bill with your credit or debit card:
- On the Eastern Natural Gas website
- Through doxo
- Over the phone
A third-party processing fee may apply with card payments.
Paying by Phone
Call Eastern Natural Gas at 1-888-863-0032 and select the automated payment option.
You’ll need to enter your 10-digit account number and zip code. Then choose to pay with your debit/credit card or bank account.
Mailing In Your Eastern Natural Gas Payment
Send a check or money order payable to Eastern Natural Gas with your remittance stub to:
Eastern Natural Gas
PO Box 35519
Canton, OH 44735
Allow 5-7 days for mailed payments to avoid late fees.
Setting Up AutoPay for Eastern Natural Gas Bills
Forget paying monthly and set up automatic payments instead. Eastern Natural Gas offers two autopay options:
-
Bank account debits – Payments withdrawn from your checking/savings around the bill’s due date.
-
Recurring credit card – Your credit or debit card is automatically charged each month.
Autopay means one less bill to remember! Enroll through your Eastern account.
Getting Account and Payment Alerts
Stay on top of your Eastern Natural Gas account with email and text alerts on:
- Bill ready
- Payment received
- Payment past due
- Balance updates
- Service notices
Alerts let you monitor activity and avoid surprises. Activate them through your online account.
Avoid Late Fees with On-Time Payments
Eastern Natural Gas charges late fees if you miss the due date, so pay on time to avoid extra charges.
Receiving alerts makes it easier to pay on time every month. Set payment reminders as well.
Payment History and Receipts
Keep track of your Eastern Natural Gas payments by checking your account’s payment history online.
Download or print past receipts and statements for record-keeping.
Troubleshooting Eastern Natural Gas Bill Payment Issues
If you have an issue with your Eastern Natural Gas payment, call 1-888-863-0032 immediately for assistance.
Common problems include:
- Payment processing errors
- Incorrect or missing payments
- Stolen account/payment fraud
- Payments posting to the wrong account
- Declined payments
Don’t wait to address payment problems or discrepancies. Contact customer support right away to investigate and correct the issue.
Eastern Natural Gas Customer Service Contacts
If you need help with your Eastern Natural Gas bill payment, contact:
- Phone: 1-888-863-0032
- Emergency line: 1-888-784-6160
- Email: [email protected]
- Mail: 4100 Holiday St NW, Canton, OH 44718
Their team can answer questions, investigate issues, take payments, and help manage your account.
Paying Your Monthly Gas Bill is Fast and Easy
As an Eastern Natural Gas customer, you have convenient options like paying online, through your bank, by phone, and automatic payments.
Monitor your account activity closely and contact customer service immediately for any discrepancies. Consistently paying your gas bill on time ensures seamless service.
Useful Information for Eastern Natural Gas (OH) Customers DescriptionEastern Natural Gas is a utility provider offering reliable, affordable gas to residential, commercial, and industrial customers through an extensive pipeline network prioritizing safety and efficiency. Phone Numbers
| Services : | Gas |
| Industry Groups : | Utilities |
| Service Area : | Ohio |
Paying Your Natural Gas Bill
FAQ
What is the phone number for Village Energy Ohio?
What is eastern gas?
What is Knox gas?
Who provides natural gas in Ohio?
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Company
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Phone Number
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Operating in Region(s)
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Northern Industrial Energy Development
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800.227.1376
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1, 2, 3
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Ohio Cumberland Gas Company
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877.392.2941
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1, 2
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Ohio Gas Company
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800.331.7396
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5
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Ohio Valley Gas Corporation
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877.853.5501
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4
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How do I pay my eastern natural gas bill?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Eastern Natural Gas. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account.
How many customers does eastern natural gas serve?
Eastern serves more than 6,500 customers in northeast Ohio. Utility Pipeline Natural Gas Service Line Process Eastern Natural Gas operation began in 1986 and has gone through extensive upgrades over the years. Operating 231 miles of mainline systems in Ashtabula and Trumbull counties, Eastern has more than 6,500 customers within northern Ohio.
Do natural gas companies offer a payment plan?
The PUCO requires natural gas companies to offer certain payment plans to residential customers, and each company may offer additional payment options. These payment plans can include the 1/3 Extended Payment Plan, 1/6 Extended Payment Plan and budget payment plans. Contact your natural gas company for more information about payment options.
Is eastern natural gas a part of utility pipeline?
In 2013, the Public Utility Commission of Ohio (PUCO) approved the transaction. Now, Eastern Natural Gas is proudly a part of Utility Pipeline, and continues to positively serve their customers. If you’re ready to start experiencing the safest, cleanest, most cost-effective energy source available, we want to get the conversation started.
How do I pay my Enbridge Gas Bill in Ohio?
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Where is eastern Natural Gas Co?
Address, Phone Number, and Fax Number for Eastern Natural Gas Co, an Utilities, at Ohio 7, Kinsman OH. View map of Eastern Natural Gas Co, and get driving directions from your location. Find 6 Utility Companies within 19.6 miles of Eastern Natural Gas Co. City of Girard Wastewater Pollution Control Facility (Girard, OH – 18.1 miles)