How to Pay Your Eagle Pass Water Works Bill Online: A Step-by-Step Guide

Paying your water bill in Eagle Pass just got a whole lot easier thanks to the Eagle Pass Water Works online bill pay system. As a customer of Eagle Pass Water Works you can now view your account details and pay your bill completely online without having to mail payments or visit the Eagle Pass Water Works office in person.

In this comprehensive guide, we’ll walk you through the entire process of setting up online bill pay with Eagle Pass Water Works and making a payment through their user-friendly website. Whether you’ve never paid a bill online before or just need a refresher, you’ll learn all the steps and tips you need to pay your Eagle Pass water bill conveniently from your computer or mobile device.

Benefits of Paying Your Eagle Pass Water Bill Online

Let’s start by looking at some of the great benefits of using Eagle Pass Water Works online bill pay

  • It’s fast and easy – The whole process takes just a few minutes. Once your account is set up, you can pay in seconds anytime, anywhere.

  • Pay on your schedule – The online option allows you to pay your bill at any time of day or night, 365 days a year. You don’t have to worry about getting to the office during business hours.

  • Auto-pay option – For ultimate convenience, you can set up recurring automatic payments from your bank account or credit card so your bill gets paid on time without you having to do a thing.

  • View account history – Your online account allows you to view your current bill as well as previous bills and payment history going back 18 months.

  • Go paperless – Reduce clutter and help the environment by going paperless and accessing your statements electronically.

  • Multiple payment methods – Pay your bill directly from a bank account or by debit/credit card.

  • Access anywhere – Manage your account and make payments on your desktop, tablet or mobile device.

How to Set Up Your Eagle Pass Water Works Online Account

Ready to start paying your water bill online? Here are the simple steps to get your Eagle Pass Water Works online account set up:

  1. Go to the website – On your computer or mobile browser, enter www.epwaterworks.org. Look for and click the “Pay Your Bill” link.

  2. Register as a new user – On the login page, click “New User? Register Now” under the login fields. This will open the registration form.

  3. Enter your information – Fill in all required personal and account information such as name, address, phone number, account number and email address. Make sure everything matches your Eagle Pass Water Works account details.

  4. Create username and password – Choose a unique username and password that you’ll use to log in to your account. Make sure to choose something secure that you’ll remember.

  5. Accept terms – Read through the website terms and conditions, then check the box to accept them and continue.

  6. Verify email – Check your email for a verification message from Eagle Pass Water Works and click the link inside to confirm your email address. This completes your registration.

That’s it! Your online account is now active and ready for you to log in and manage your Eagle Pass water bill anytime.

How to Log In and View Your Eagle Pass Water Bill

Here are the steps to log in and view your latest bill details through your online account:

  1. Go to www.epwaterworks.org and click “Pay Your Bill.”

  2. Enter your username and password on the login page and click “Login.”

  3. Your account dashboard will open, displaying your current balance due and payment due date at the top.

  4. Scroll down to view your latest bill summary including previous balance, payments made, water usage charges and total now due.

  5. Click “View Bill” or “View Billing History” to see additional details and past statements going back 18 months.

Your current bill details and account balance are now at your fingertips 24/7! Log in anytime to view your up-to-date account status.

How to Pay Your Eagle Pass Water Bill Online

Ready to make a payment on your Eagle Pass water bill through the online system? Just follow these simple steps:

  1. Log into your account at www.epwaterworks.org.

  2. Click on “Make Payment” and enter the amount you wish to pay.

  3. Select whether you want to pay from your bank account or by debit/credit card.

  4. For card payments, enter your card details on the secure payment page.

  5. For bank account payments, confirm the amount and submit. The funds will be withdrawn from your account automatically.

  6. Review the confirmation page to ensure your payment was processed successfully.

  7. Your account balance will update instantly to reflect the payment. You’ll also receive an emailed receipt.

And that’s it – you’ve just paid your Eagle Pass water bill in minutes! The convenience of online payments lets you cross this routine task off your to-do list anytime.

Tips for Managing Your Eagle Pass Water Works Online Account

Here are some useful tips to help you get the most out of your Eagle Pass Water Works online account:

  • Log in regularly to stay on top of your balance and due date.

  • Set up paperless billing to reduce clutter and access statements digitally.

  • Sign up for automated payments to never miss a due date.

  • Update your contact information if you move or change phone numbers.

  • Contact customer support if you have questions or need help with your account.

  • Consider going green by reducing water usage and selecting the e-billing option.

  • Take advantage of account tools like usage graphs and payment history to monitor your costs.

Paying at Other Locations

In addition to online payments, Eagle Pass Water Works offers several other convenient ways to pay your water bill:

  • By phone – Call 830-498-0099 anytime to make an automated payment by debit/credit card.

  • In person – Visit the Eagle Pass Water Works office at 2107 N. Veterans Blvd. Monday-Friday 8am-5pm to pay by cash, check or card.

  • At a kiosk – Make payments by card 24/7 at the self-serve kiosk located outside the Eagle Pass Water Works office building.

  • By mail – Send your payment by check or money order to Eagle Pass Water Works, 2107 N. Veterans Blvd, Eagle Pass TX 78852. Allow 5-7 days for delivery.

No matter how you choose to pay, Eagle Pass Water Works makes it easy and convenient. Sign up for online bill pay today to simplify the process and keep your water flowing smoothly all year long.

Eagle Pass Water Works Bill Pay

Water Quality Report

Get the latest information on our water quality in the 2023 Eagle Pass Water Works System Consumer Confidence Report.

ANNOUNCEMENT:

Eagle Pass Water Works System

2107 N. Veterans Blvd

Eagle Pass, TX 78852

Dear Customer:

The Eagle Pass Water Works System strives to be the very best water and wastewater utility company in the State of Texas. We work extremely hard to provide our customers with the highest quality and most reliable water and wastewater services at the most reasonable and affordable level to our customers.

Although we have tried our best to keep the prices at a competitive level, our operating costs have increased significantly due to price increases from suppliers/vendors, thus prompting us to make the tough decision of adjusting our costs for services and materials.

Therefore, the following changes will take place effective October 2nd, 2023:

1. Pre-tapped and non-tapped meter installation fees will increase. Please contact our Customer Service Representatives at 830-773-2351 for a list of new fees or to get a quote for services.

2. Service connections and reconnections during regular hours from 8:00 a.m. to 4:30 p.m. will be $30.00. After-hours service connections or reconnections will only be done from 4:30 pm to 9:00 pm and the cost will be $60.00.

3. Weekend service connections or reconnections will be done from 8:00 am to 9:00 pm with a cost of $60.00.

The following change will take place effective January 2nd, 2024:

1. Disconnections for non-payment will be done at anytime after due date, as shown in your water bill. A $10.00 administration fee will be applied to any bill not paid by 8:00 am on disconnection day following the due date. If disconnected, a charge of $30.00 reconnection fee will be applied during business hours, after hours and weekends the fee will be $60.00.

We appreciate your understanding and your continued support. Please prepare accordingly for these upcoming changes. If you have any questions regarding these changes, please feel free to contact us at 830-773-2351. Thank you!

We are here for our community!

Eagle Pass Water Works System Management

Eagle Pass Water Works Bill Pay

Utility Payment Kiosk – Eagle Pass Water Works System

FAQ

Is Eagle Pass water safe to drink?

Our testing in Eagle Pass includes the evaluation of radionuclides, ensuring your water remains free from radioactive contaminants. This added layer of scrutiny ensures your water not only meets purity standards but also adheres to the highest radiological safety measures.

What is the city of Eagle Pass water works system?

The City of Eagle Pass Water Works System was created by The City of Eagle Pass City Council to provide the community with safe drinking water, on demand, and in sufficient quantity, and to remove and dispose of wastewater and its by-products in an environmentally sound manner.

How do I contact Eagle Pass waterworks?

Get the latest information on our water quality in the 2023 Eagle Pass Water Works System Consumer Confidence Report. Eagle Pass Waterworks gladly announces a new online method for all connections or opening a new service line. Please fill out Application for Service and email required documentation at [email protected]

How do I contact epwaterworks?

Please fill out Application for Service and email required documentation at [email protected] A customer service representative will contact you for payment information and to schedule an appointment for connection. Thank you! There are many things that you can do around the house to help conserve our most precious resource – water.

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