How to Pay Your Bill with Dupage Medical Group’s Online Payment System

Paying your medical bills can be a headache, but Dupage Medical Group (DMG) offers a convenient online payment system to make it easy. DMG’s online bill pay, accessible through their patient portal MyChart, allows you to view your account balance, make payments, set up payment plans, and more. In this guide, we’ll walk through everything you need to know about using DMG’s online bill pay to take control of your medical expenses.

Overview of Dupage Medical Group’s Online Bill Pay

DMG uses an online patient portal called MyChart, powered by Epic, for many patient services including bill pay. With MyChart, you can:

• View your balance and account activity
• Make one-time payments
• Set up recurring payments
• Enroll in payment plans
• Store payment methods for future use
• Access billing statements and estimates
• Message your billing team

MyChart provides a convenient way to manage billing and payments 24/7 through your computer smartphone or tablet. You don’t need to call or visit an office.

To use MyChart’s bill pay features, you can either log into your existing MyChart account or pay as a guest without an account. Creating an account allows you to store payment information and access your full billing history.

Paying Your Bill Through MyChart

Here are step-by-step instructions for paying your DMG bill through MyChart

1. Access MyChart’s Bill Pay

Go to https://mychart.duly.com/mychart/billing/guestpay in your web browser. This will bring you to the bill pay portal.

If paying as a guest, enter your invoice number and billing account number found on your statement.

If you have a MyChart account, log in with your credentials.

2. View Your Balance

Your current account balance will be displayed. Click “See Details” to view all recent billing activity on your account.

Review your statement details and charges. Make sure there are no discrepancies before paying.

3. Select a Payment Amount

Choose whether you want to pay your balance in full or make a partial payment. Partial payments will reduce your balance but you remain responsible for paying the remainder later.

If enrolled in a payment plan, the minimum amount due will be shown.

4. Enter Payment Information

Select your payment method – credit/debit card or bank account. Enter the account information.

If logged into your MyChart account, you can use a saved payment method instead of entering your information each time.

Double check that all account details entered are correct before submitting.

5. Confirm Payment Details

Carefully review the payment amount and account details you entered before submitting. Go back to correct any errors.

Accept the terms and conditions. Check the box if you want to store your payment method for future transactions.

6. Get a Payment Confirmation

Once submitted, you will see a payment confirmation screen. This provides a receipt number and payment details for your records.

An email receipt will also be sent to the address associated with your MyChart account or that you entered when paying as a guest.

And that’s it! The payment will be applied to your account balance. You can log into MyChart anytime to view your up-to-date account activity and statements.

Payment Plan Options

If you can’t pay your full balance, DMG offers payment plans to make bills more manageable. Payment plans allow you to pay down your balance over time in smaller, regular installments.

To enroll in a payment plan through MyChart:

1. Access bill pay and review your account balance
2. Click “Set up a payment plan”
3. Select your desired monthly payment amount
4. Provide payment details to be charged automatically each month
5. Review and accept the payment plan terms

Be sure the monthly payment amount you select fits within your budget. The payments will be recurring until your total account balance is paid off.

You can monitor your payment plan progress and remaining balance whenever you log into MyChart.

Storing Payment Methods for Convenience

Saving your payment information in MyChart makes future transactions a breeze. You can store:

• Credit or debit card number
• Bank account and routing number for electronic payments from your checking or savings account

To save a payment method in MyChart:

1. Pay your bill with the account details you want to store
2. Check the box to save the account for future payments
3. The account will be stored in your MyChart wallet for easy access

Next time, you can simply select the stored method instead of re-entering details when you pay bills.

You can remove stored accounts at any time through your MyChart wallet. For security, stored accounts show the last 4 digits only.

Getting Support with MyChart Bill Pay

Don’t hesitate to reach out if you need assistance with MyChart bill pay. You can get help through:

• MyChart messaging – message your billing team if you have questions about your account or invoice details.
• Customer service line – call 1-866-734-7680 for billing and payment support.
• MyChart support – call 1-855-269-2427 if you are having technical issues with MyChart.

DMG wants to ensure billing and payments go smoothly so you can focus on your health. Leverage their online bill pay system to take control of medical expenses!