The Easiest Way to Pay Your Dunbar Sanitary Board Bill

Paying your Dunbar Sanitary Board bill just got a whole lot easier thanks to the new online and mobile payment options. As a Dunbar resident, keeping your sewer bill current is important. Failure to pay on time can lead to service disruption, penalties and other headaches. Fortunately, the Sanitary Board has implemented a modern payment system to make paying your bill quick, easy and convenient.

In this article, we’ll explain the new Dunbar Sanitary Board online and mobile bill pay options We’ll provide step-by-step instructions on how to set up an account and pay your bill through the web portal or mobile app Whether you prefer desktop or smartphone access, we’ve got you covered!

Overview of the Dunbar Sanitary Board Bill Pay System

The Dunbar Sanitary Board recently launched new online and mobile bill pay to allow customers fast and easy access to pay sewer bills. The system is serviced by Paymentus a leading provider of electronic bill pay solutions.

To utilize the online bill pay, you simply visit the Sanitary Board’s website and click on the “Pay Now” link. This will redirect you to the Paymentus portal where you can set up an account or log in to an existing account.

Within the portal, you can view your balance, see past bills and make a payment by debit/credit card or e-check You’ll receive an emailed receipt confirming your payment It’s all very quick and easy.

The mobile bill pay works much the same way. You download the Paymentus app on your iPhone or Android device. Log in to your account and you can quickly view and pay your bill through the app.

No more writing checks, finding stamps and mailing in payments. Now just a few taps on your mobile device or clicks on your computer get your sewer bill paid!

Step-by-Step Guide to Paying Your Bill Online

Paying your Sanitary Board bill through the online portal is simple and fast. Just follow these steps:

1. Visit the Sanitary Board Website – Go to http://cityofdunbarwv.gov/mobilebillpay.html on your computer. Look for and click the “Pay Now” button.

2. Redirect to Payment Portal – Clicking “Pay Now” will redirect you to the Paymentus bill pay portal at https://cityofdunbarwv.smartpayworks.com/authenticate/login/.

3. Set Up an Account – On your first visit, you’ll need to set up an account. Click “Register” and enter your email address, phone number, account number and other info.

4. Log In – On return visits, just enter your email and password to log in.

5. View & Pay Bill – Your Sanitary Board account balance will display. Review the amount and enter payment info like debit/credit card or bank account.

6. Get Confirmation – After paying, you’ll receive a confirmation email with your payment details.

And that’s it! Just 6 quick steps to pay your Sanitary Board bill online. The whole process takes just a couple minutes once your account is set up.

Paying Your Bill via the Mobile App

You can also download the Paymentus app for your iPhone or Android device to pay bills on the go. Here’s how:

1. Download App – From the Apple App Store or Google Play Store, search and install the Paymentus app.

2. Set Up Account – Upon opening the app, you’ll go through account set up entering your details like email, phone number, account number, etc.

3. Log In – Open the app and log in with your email and password.

4. View & Pay – Your account balance will display. Review amount owed and enter debit/credit card or bank account info to pay.

5. Confirmation – You’ll receive instant confirmation of your mobile payment within the app.

The mobile app makes it extra convenient to pay your Sanitary Board bill from anywhere. Avoid late fees by paying on the go before the due date.

Key Benefits of Online/Mobile Bill Pay

Paying your Dunbar Sanitary Board bill online or via mobile provides a number of benefits:

• Speed & Convenience – Pay your bill in just minutes anywhere, anytime online or with your mobile device.

• Payment History – Your account dashboard provides bill payment history and balance transparency.

• Paperless Billing – Go green with online payments and reduce paper waste.

• Reminders – Optionally enable bill due reminders so you never miss a payment.

• Security – Your account and payment info are safe and secure.

• Customer Support – Experienced customer support is available if any issues arise.

• Avoid Late Fees – Paying online means never missing the due date and incurring penalties.

Forget about paper bills and checks. Paying online and on mobile is the fastest and easiest way to stay current with your Sanitary Board account.

Frequently Asked Questions

If you’re new to paying your sewer bill online/mobile, you probably have some questions. Here are answers to some frequently asked questions:

What are the fees for online/mobile payment?

There are no signup fees or monthly maintenance fees. A convenience fee may apply to process debit/credit card payments. E-check payments from a bank account do not have a convenience fee.

Can I still receive a paper bill?

Yes, you can opt to still receive a paper bill in the mail if you prefer. Just pay the bill online/on mobile when it arrives.

Is my payment and account information secure?

Absolutely. Paymentus uses the latest 256-bit SSL encryption and data security measures to protect your info.

What if I have an issue or question about my bill?

You can contact the Sanitary Board customer service line at 304-768-2061 if you have any account or billing issues. The Paymentus app and portal also have live chat features for assistance.

Can I set up automatic or recurring payments?

Yes! You can enable auto-pay from your debit/credit card or bank account so payments happen automatically each month.

Start Enjoying the Convenience Today

As you can see, the Dunbar Sanitary Board has made paying your sewer bill much easier and more modern. So why wait? Sign up for an online account or download the mobile app today. Paying your bill is just a few taps or clicks away. No more paper checks, stamps or mail delays. Just fast, easy bill payment 24/7!