Duke Energy Bill Pay Florida Phone Number

Paying your utility bill on time is important to avoid service disruptions. For Duke Energy customers in Florida, there are multiple ways to pay your bill, including by phone. Here is some key information on how to pay your Duke Energy Florida bill by phone and the phone number to call.

Duke Energy Bill Payment Options

Duke Energy offers customers in Florida several options for paying their electric and natural gas bills

• Online – Customers can pay bills through Duke Energy’s website using a bank account, credit card or debit card. Accounts can be set up for one-time or recurring payments.

• Mobile App – The Duke Energy app allows customers to easily pay bills on their smartphones, The app is available for both iOS and Android

• Phone – Bills can be paid over the phone using Duke’s automated payment system This is often the quickest and most convenient option.

• Mail – Customers can mail in a check or money order payment to Duke Energy’s payment processing center.

• In Person – Bills can be paid in person at an authorized payment location. These include Winn-Dixie, Publix, Walmart and other retail outlets.

• Automatic Bank Draft – Customers can enroll in automatic monthly payments directly from their bank account. This ensures bills are paid on time.

Paying by phone is a popular choice due to its simplicity and convenience.

Duke Energy Florida Phone Payment Number

To pay your Duke Energy Florida utility bill by phone, simply call:

1-800-777-9898

This toll-free number will connect you to Duke Energy’s automated bill payment system. It is available 24/7 and payments can be made using a bank account or credit/debit card.

The automated system is very straightforward to use. Here are the steps:

1. Call 1-800-777-9898.

2. Select your language preference.

3. Enter your 10-digit Duke Energy account number.

4. Choose the amount you wish to pay.

5. Select your payment method – bank account or credit/debit card.

6. Enter your payment details.

7. Receive a payment confirmation number.

The entire call takes just a few minutes. Your payment will typically process in 1-2 business days.

Payment Extensions and Assistance

If you are having trouble paying your Duke Energy bill, you may qualify for a payment extension or financial assistance. When you call 1-800-777-9898, the automated system will prompt you about these options if your account is past due.

Some key programs include:

• Payment extensions – Get extra time to pay your bill without service disconnection.

• LIHEAP – Low Income Home Energy Assistance Program helps pay utility bills.

• NeedHelpPayingBills.com – Connects customers with financial assistance programs.

You can also call Duke’s main customer service number to speak with a representative about bill payment assistance.

Other Key Duke Energy Florida Phone Numbers

In addition to the bill pay number, here are some other important Duke Energy Florida phone numbers to know:

• Outage reporting/emergencies: 1-800-228-8485

• Customer service: 1-800-700-8744

• Business customer service: 1-877-372-8477

• Hearing/speech impaired: 1-800-419-5465

Having these handy will make it easy to get the help you need from Duke Energy quickly.

Set Up Recurring Payments

Rather than manually paying your bill each month, consider setting up recurring payments through Duke Energy’s online account management system. This allows your bill to be paid automatically each month, ensuring it’s never late.

To set up recurring payments:

1. Log in to your Duke Energy account online.

2. Under “Billing & Payment,” select “Recurring Payments.”

3. Enter your bank account or credit/debit card information.

4. Choose the date you want your monthly payments to process.

Once enrolled, you’ll no longer have to worry about missing a payment deadline each month!

Get Account Alerts

Another way to stay on top of your Duke Energy bill is by signing up for account alerts. You can receive notifications by email, text or phone when:

• Your bill is ready to view

• Payment is due

• Payment successful

• Account balance is past due

• Service is at risk of disconnection

These alerts help you avoid missed payments and lapses in service. Sign in to your Duke Energy account to manage your alert preferences.

Avoid Late Fees

Keep in mind that Duke Energy charges late fees if payment is not received by the due date on your bill. For residential electric service, the late fee is 1.5% of your past due balance. For gas service, it is $10 or 1.5% of the past due amount.

Paying on time via the 1-800-777-9898 automated phone system can help you steer clear of pesky late fees on your account. Set a reminder on your calendar to pay your bill each month.

Paying Duke Energy bills over the phone is quick and easy. For Florida customers, the number to call is 1-800-777-9898. This 24/7 automated system only takes minutes to use with either a bank account or card. Opt for recurring payments to simplify bill pay even further. And take advantage of account alerts to avoid late surprises. Keeping these tips in mind will help you manage your Duke Energy bill with ease.