Paying your Dothan utilities bill online is a convenient way to manage your payments. Dothan Utilities offers several options for customers to pay online, including one-time payments setting up a MyUsage account or using the MyUsage mobile app. In this article, we’ll walk through the different online payment options, how to set up an account, and provide tips for avoiding late fees.
One-Time Payments
The easiest way to pay your Dothan utilities bill online is through a one-time payment. You don’t need to set up an account to make a payment. Simply go to Dothan’s website and click on “Make One-time payment.” You’ll be redirected to the MyUsage payment portal where you can enter your Dothan Utilities account number and payment info.
One-time payments are processed immediately, so your payment will be credited to your account right away. This is the best option if you just need to pay your current bill and don’t want to deal with setting up an online account.
Setting Up a MyUsage Account
For more convenient ongoing bill management, you can set up a MyUsage account on Dothan’s website. This allows you to view bills online, set up recurring payments, manage account alerts, and more.
To register your Dothan Utilities account, go to their website and click on “Register your Dothan Utilities account” You’ll need to have your Dothan Utility bill handy to enter some account details. Follow the steps to create your username and password
Once your account is set up, you can log in anytime to view your current bill, payment history, make a payment, and manage account notifications. Setting up automatic payments through your MyUsage account is a great way to avoid late fees.
Paying via the MyUsage Mobile App
In addition to the website, Dothan Utilities offers a MyUsage app for your smartphone. You can download the app for iPhone or Android and access all the same account management features.
The app allows you to securely pay your bill on-the-go. You can also monitor your usage, contact customer support, and receive notifications about your account. Paying through the app is quick and easy when you don’t have time to log into the website.
Tips for Avoiding Late Fees
To avoid late fees and service disruptions, keep the due date for your Dothan Utilities bill in mind. Payments made after 2:00 pm will be applied the next business day, so pay early in the day to get same-day credit.
If your account is past due and scheduled for disconnection, paying online will not automatically stop disconnection – you need to call Dothan Utilities to notify them. So make sure to pay on time or reach out to them immediately if you fall behind.
Consider enrolling in paperless billing and setting up automatic payments through your MyUsage account. This ensures your bill is paid on time every month.
Dothan Utilities does offer payment extensions and assistance for customers having trouble paying. Reach out to their customer service team for help getting on a payment plan.
Contacting Dothan Utilities Customer Service
If you have any issues with online bill pay or questions about your Dothan Utilities account, you can contact their customer service team:
- By phone at 334-615-4100 (select option 3 for questions about payments and billing)
- By email at [email protected]
- Through the MyUsage app by tapping the “Contact Us” section
Their team can help troubleshoot any payment issues, discuss payment plan options if you are behind on your bill, and answer any other questions you may have.
Paying your Dothan Utilities bill online is fast and easy. The options for one-time payments, setting up a MyUsage account, or using the mobile app provide flexibility. Just remember bill due dates, allow enough time for payments to process, and reach out for help early if you anticipate having trouble paying on time. Taking advantage of online and mobile bill pay can simplify managing your utility expenses.
Report a Street Light Problem
Please call (334) 615-3302. Be sure to give a property address and a call-back number to allow us to get correct and/or additional information about the street light such as:
- Is the light out all the time?
- Is the light cycling off and on?
- Is the light burning all the time?
- Any other helpful information
Call Before You Dig
Before you begin any type of excavation or digging, please call 8-1-1 for the location of underground facilities.
Dothan Utilities opens new Central Operation Center
FAQ
Who owns Dothan utilities?
How do I pay my Alabama Power bill by phone?
What is the grace period for Dothan utilities?
How do I pay my utility bill online in Dothan Alabama?
To pay your utility bill online in Dothan, Alabama, log in to the online utilities billing system. Pay your utility bill online through the provided link.
When will Dothan utilities take online payments?
Dothan Utilities started taking online payments on Thursday, January 16, 2020. According to a press release, the previous payments website address will automatically redirect to the new payment website. Starting this date, customers can make online payments through MyUsage. (Information about help with Dothan utilities debt is not directly related to the question and is not modified.)
How do I contact Dothan utilities?
Email Dothan Utilities concerning MyUsage questions. For all other utility related questions, please email Utility Services. Log in to the online utilities billing system to view or pay your bill.
What can I do with my Dothan utility bill?
Customers will have capability to view bills, set up account alerts, manage auto payment and make payments. Please have your Dothan Utility bill handy when creating the profile. Dothan Utilities is committed to helping our customers through these difficult times.
How do I make a payment without registering a Dothan utility account?
To make a one-time payment without registering an account, use the Dothan Utilities account number on the Dothan Utilities official website through MyUsage. Dothan Utilities has changed payment processors and now takes One-Time payments through MyUsage.
Is Dothan changing its utility payment processor?
Dothan is changing its utility payment processor. Starting Thursday, January 16, 2020, Dothan Utilities will start taking online payments through MyUsage. The new website for utility payments is According to a press release, the previous payments website address will automatically redirect to the new payment website.