Having reliable electric service is essential for every home and business As a customer of Dickson Electric System in Tennessee, you want an easy way to pay your electric bill each month to keep the power flowing.
Dickson Electric offers several convenient payment options to fit any schedule or preference. This article outlines the various methods available for paying your electric bill quickly and hassle-free.
Overview of Dickson Electric System
Dickson Electric System (DES) is the trusted electric service provider for the city of Dickson, Tennessee and surrounding counties As a municipal utility, DES is owned by the city and overseen by an appointed board
DES serves approximately 19,500 residential and commercial electric customers across a 280 square mile area. They also provide high-speed fiber internet and operate the Dickson County Landfill.
Ways to Pay Your Electric Bill
Dickson Electric offers flexibility when it comes to paying your monthly electric bill. Choose the payment method that’s easiest for you:
Pay Online
For quick and convenient payment 24/7, pay online using DES’s web portal. You can make one-time payments with an electronic check ($1.95 fee per transaction) or debit/credit card (2.4% fee applied).
Pay By Phone
Call 1-844-460-0064 to pay over the phone using electronic check or debit/credit card. Have your account number ready.
Automatic Bank Draft
Sign up to have your bill amount automatically drafted from your bank account each month. No more hassling with checks or due dates.
Pay by Mail
Mail your payment stub and a check or money order to:
Dickson Electric System
PO Box 627
Dickson, TN 37056
Pay In Person
Visit the DES office at 236 Cowan Rd in Dickson to pay by cash, check, or money order. A drive-thru window is available for convenience.
Easy Pay
This prepaid service lets you pay as you go and check your balance via a mobile app. It’s great for avoiding deposits.
Level Billing
Your bill is evened out over 12 months to make budgeting easier. Contact DES to enroll.
Setting Up Automatic Bank Draft Payments
For maximum convenience, sign up for automatic monthly payments through DES’s bank draft program. Here’s how it works:
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Complete the authorization form available on the DES website
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Provide a voided check
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Drop off the form and check at the DES office at 236 Cowan Rd
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Each month, DES will automatically deduct your bill amount from your checking account on the due date
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You’ll still receive a monthly statement to review usage and charges
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It’s free and easier than writing and mailing checks yourself
Bank draft gives you peace of mind knowing your electric bill is always paid on time. And you save money on stamps!
Paying Online Through the Customer Web Portal
DES offers a web portal where customers can log in anytime to make one-time payments. Here are some tips for paying your electric bill online:
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Have your DES account number handy to log in
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Choose “Pay Now” and enter your payment info
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Debit/credit cards incur a 2.4% fee per transaction
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Electronic checks cost $1.95 per transaction
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You can also view past bills and usage data when logged into your account
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Online payments process immediately so your account stays current
The DES online portal makes bill payment quick and easy from your computer or mobile device.
Options for Customers Struggling to Pay Electric Bill
If you are having trouble paying your electric bill, DES offers programs that can help, including:
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Payment arrangements – Set up a deferred payment plan to divide your balance into multiple installments
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LIHEAP assistance – Low-income households may qualify for federal bill assistance funds
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Project Help – DES’s crisis fund provides last-resort aid for customers facing disconnection
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Budget billing – Evens out bills year-round so they’re more predictable
Don’t hesitate to call DES at 615-446-9051 if you need help managing electric bills. Their team is ready to listen and connect you with possible solutions.
5 Key Tips for Paying Your DES Electric Bill
Let’s recap the top tips for paying your electric bill with Dickson Electric System:
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Enroll in bank draft for automatic payments each month
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Pay quickly online using your account dashboard
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Consider Easy Pay if you want pay-as-you-go flexibility
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Seek assistance programs if struggling with bills
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Provide account number when paying online or by phone
However you choose to pay your electric bill, DES offers reliable options that fit your needs. Contact their team if you have any questions about billing and payment processes. They are available by phone and in-person to help.
Frequently Asked Questions About DES Bill Pay
What are the fees for paying online?
Online payments made by debit/credit card incur a 2.4% transaction fee. Payments via electronic check have a $1.95 fee.
When is my bill due each month?
Electric bills with DES are due by the 10th of each month. Late fees apply after that date.
What is the mailing address to send payments?
Mail your check or money order with the payment stub to:
Dickson Electric System
PO Box 627
Dickson, TN 37056
Can I pay without the paper bill?
Yes, you can pay online or by phone without needing the physical bill. Just have your account number handy.
What if I’m struggling to pay my bill?
Contact DES at 615-446-9051 to ask about bill assistance programs and payment arrangements if you are behind.
What are the benefits of bank draft?
Bank draft ensures your bill is paid on time each month automatically. It saves you money on stamps and time spent on bill pay.
Paying your electric bill to Dickson Electric System is quick and easy through any of their reliable payment methods. Reach out to DES with any questions on billing, payments, or financial assistance programs.
