The Diablo Water District provides water service to over 23,000 households and businesses in Oakley, Bethel Island and other communities of eastern Contra Costa County in California Paying your water bill online to Diablo Water District is now easier than ever through their website. This comprehensive guide covers the online payment options, billing cycles, rates, and key benefits of going paperless.
Overview of Diablo Water District Online Bill Pay
Diablo Water District offers an online bill payment system for customers to pay water bills electronically through their website. Key features include
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Pay water bills instantly by credit/debit card or e-check
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View balance and payment history
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Setup automatic recurring payments
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Receive paperless e-bills instead of mailed bills
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Get email reminders when new bills are ready
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Access account anytime on desktop or mobile app
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Schedule future payments for convenience
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Available in English and Spanish
Paying online is the most convenient way to pay your water bill to Diablo Water District.
Step-by-Step Guide to Paying Online
Follow these simple steps to pay your Diablo Water District water bill digitally:
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Go to the online payment website at DiabloWaterDistrictCA.com
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Click on “Pay or View your Bill”
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Enter your 10-digit account number
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Select a payment method – credit/debit card or e-check
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Enter your payment details and amount
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Review payment info and click “Continue”
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Payment confirmation page displays upon successful payment
First-time users need to register their account by providing email, phone number, and billing address.
Payment Methods and Convenience Fees
Accepted payment methods include Visa, MasterCard, Discover, American Express credit/debit cards and e-check from a bank account.
Credit/debit card payments have a 2.45% convenience fee. E-check payments do not have any convenience fee.
Cash and check payments must be made by mail or at the Diablo Water District office.
Understanding Diablo Water District Billing
It is helpful to understand Diablo Water District’s water rates, billing cycle and policies:
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Water rates are tiered from $2.97 to $3.60 per 100 cubic feet based on usage
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The average household uses 14,440 gallons per month
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Meters are read around the 25th of each month
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Bills are generated after meter read and mailed to customers
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Bills are due 25 days after the invoice date
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Late fees of 10% apply if payment is received after due date
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Failure to pay may result in water service disconnection
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Disconnection and reconnection fees of $50 apply
Reviewing the published rates can help budget and avoid late fees or disconnection.
Benefits of Paying Your Bill Online
Switching to online payments for your Diablo Water District water bill provides many great conveniences:
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Avoid mailing delays or trips to the district office
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Payment tracking helps monitor monthly water usage
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Schedule future and recurring payments for convenience
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Go paperless and reduce clutter
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Get instant emailed payment confirmations
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Payment information is secure on the online system
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Access your account and pay 24/7
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Email reminders help avoid late fees
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No more lost or misplaced paper bills
Diablo Water District’s online bill pay system brings speed, efficiency and flexibility to individuals and businesses managing water expenses. Sign up for an account today to maximize the advantages.
Contact your service provider if:
- You believe theres been a billing error
- You believe a late fee has been applied to your account incorrectly
- You need to add or remove someone from your account
Need help signing in?
- I dont remember my password. Remember that we require your password to:
- Be at least eight characters long
- Have at least one number
- Have at least one upper case and one lower case letter
Still need to reset it? Just fill in your email address we have for your account, and well send you an email with a link to reset your password. ERROR: Please fix the fields below.
- I dont know which email address is attached to my account. Enter your e-mail address below, and well confirm if it is in our system. ERROR: Please fix the fields below.