Paying your water, sewer, and solid waste utility bills for the City of Hialeah is now easier than ever with the upgraded online payment system through Xpress Bill Pay. The Hialeah Public Works department has partnered with this convenient online payment processing service to allow residents to pay their utility bills securely on the web.
In this comprehensive guide we’ll explain how to pay Hialeah Public Works bills online through the new Xpress Bill Pay portal. We’ll cover setting up your account, making one-time or recurring payments, signing up for paperless billing managing payment notifications, and more. Paying online provides flexibility and takes the hassle out of paying your Public Works bills each month.
Getting Started with Xpress Bill Pay
To begin using the new online payment system for your Hialeah Public Works bills, you’ll first need to set up an account with Xpress Bill Pay. Here are the steps to register
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Go to www.hialeahfl.gov and click on “Make Payments for Public Works”.
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This will redirect you to the Xpress Bill Pay website. Click on “Register” in the top menu.
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Enter your account number and access code from your latest utility bill and create a username and password.
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Read and accept the terms and conditions to complete your registration.
Once your Xpress Bill Pay account is created, you can start making quick online payments. The system also allows you to store payment methods, view billing history, manage notifications, and more.
Making a One-Time Payment
To make a one-time payment on your Hialeah Public Works utility bill:
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Log into your Xpress Bill Pay account.
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Click on “Make Payment” and select your Hialeah Public Works account.
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Enter the payment amount and select a stored payment method or enter a new one.
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Review the details and click “Continue” to process the payment.
One-time payments are applied immediately, so you don’t have to worry about mailing a check or your payment getting lost. You’ll receive an emailed receipt confirming your payment.
Setting Up Recurring Auto-Pay
For hassle-free payments, you can enable auto-pay through Xpress Bill Pay. This automatically pays your Hialeah Public Works bill amount each month on the due date. To set up recurring auto-pay:
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Log into your account and click on “Recurring Payments”.
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Select your Hialeah Public Works account and click “Add Recurring”.
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Pick your payment method and preferred charge date.
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Review and submit the request to activate auto-pay.
With auto-pay, you don’t have to manually pay your Public Works bills every month. Payments will be processed automatically for convenience.
Going Paperless with eBills
Xpress Bill Pay lets you go paperless with online eBills to save time and clutter. Follow these instructions to opt into paperless billing:
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Click on “My Profile” in the top menu when logged into your account.
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Under Notifications, toggle “Go Paperless” to enabled.
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Agree to the terms and your account will be switched to eBills.
You’ll receive email notifications when your new eBill is ready to view. You can pull up electronic versions of your bills anytime in your Xpress Bill Pay account.
Email and Text Payment Reminders
To avoid late fees, enable payment reminders through your account. You can receive email or text message notifications when your bill is due:
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Go to “My Profile” and click “Notifications”.
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Select your preferred reminder format – email or SMS text.
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Customize the number of days before the due date you want to be notified.
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Save your settings to activate automated payment reminders.
Viewing Your Billing History
Need to reference a past Public Works bill or see your payment history? Xpress Bill Pay conveniently stores all of your eBills and payment transactions which you can view anytime.
Simply log into your account, select your Public Works account, and click “Billing History” or “Payment History” to see detailed records.
Getting Account Support
If you have any trouble setting up your online account, making payments, or need assistance, Xpress Bill Pay’s customer support team is available to help.
You can email [email protected] or call 385-218-0343 Monday to Friday to speak with a live agent.
Benefits of Paying Public Works Bills Online
Paying your Hialeah Public Works utility bills through the City’s upgraded Xpress Bill Pay system offers numerous benefits:
- Secure online payments 24/7
- Auto-pay set up for bill automation
- Paperless billing to reduce waste
- Payment reminders to avoid late fees
- Mobile access from your smartphone
- Easy-to-use online account management
Take advantage of the flexibility and convenience of paying your Public Works bills online. In just minutes, you can create an Xpress Bill Pay account and start making quick payments from home. It is the smart, simple way to manage your Hialeah utility payments.
Other Ways to Pay Your Bill
Start water service to your home or business by submitting an online request, by telephone or visiting a service center.
Customers moving out of Miami-Dades water service area can request to stop water service online, by telephone or in person.
If you are moving from one property to another within the Water and Sewer Departments service area, you can request to transfer water service.
Learn about re-connecting to receive water service.
Water & Sewer Department
- Pay your bill
- Enroll multiple active accounts under one user name
- Stop, transfer and reconnect water service
- Enroll in paperless billing
- Request a pool credit
- Request an underground leak adjustment
- Ask for a high water bill investigation
- Request a payment extension
- View account details
- View contact information
- Receive messages from the utility
- Monitor your water and sewer consumption
- Access your paperless billing statements
- View your payment history
Ribbon Cutting for the Public Works Building
FAQ
What is the phone number for Hialeah water payment?
Who is the director of Hialeah Public Works?
How to start water service in Hialeah?
How do I pay my Hialeah Public Works Bill?
In Person: You can pay by cash, check or money order at the Department of Public Works office (3700 W 4th Ave), Hialeah City Hall (501 Palm Ave) or any local Amscot branch. By Mail: Detach the payment coupon from your bill and mail it with a check or money order to the address printed. Allow 5-7 days for delivery.
How do I pay my water bill in Hialeah?
Call the city’s payment line at (305) 556-3800 (option 4) to pay your water bill over the phone. You will need to provide your account number, PIN, and credit/debit card information. Phone payments are processed immediately. If you prefer, you can mail in a check or money order payable to the City of Hialeah Utility Billing.
How does Hialeah pay for water & sewer services?
The city of Hialeah provides water and sewer services to residents and charges for this service through monthly water bills These bills include charges for water usage, sewer service, recycling fees, stormwater fees, and taxes The city reads water meters and sends out bills monthly.
What does the Hialeah Department of public works do?
The City of Hialeah Department of Public Works, serving over 230,000 people in a 23 square-mile area, is responsible for providing water and wastewater services within the City of Hialeah and water service to portions of unincorporated Miami-Dade County.
When should I pay my water bill in Hialeah?
Getting your payment in by the 28th of each month avoids expensive late fees so you don’t pay extra. If you need to start, stop, or transfer water service in Hialeah, contact the Public Works department by phone at (305) 556-3800 option 4 or visit the office at 3700 West 4th Ave.
What payment methods does Hialeah offer?
The City of Hialeah provides several payment methods: Cash payments are accepted at any Amscot location. An account number must be provided. Use electronic bill pay through your banking institution. Please read the bank’s recommendation on lead time for payments View a list of payment methods.