The Easy Guide to Paying Your Delmarva Power Bill

Paying your electricity bill on time every month is an important part of being a responsible homeowner or renter. For customers of Delmarva Power in Delaware, Maryland, and Virginia, paying your bill conveniently and on time is easy if you understand all your payment options.

Delmarva Power offers several ways to pay your bill so you can choose the payment method that works best for your needs. In this comprehensive guide, we will walk through the various ways to pay your Delmarva Power bill, including online, by phone, by mail, in person, and through automatic payments.

Pay Your Delmarva Power Bill Online

The easiest and most convenient way for most customers to pay their Delmarva Power electricity bill is online through the website or mobile app.

To get started, go to www.delmarva.com and click on “My Account” at the top. This will take you to the login page for your online account. If you don’t already have an online account, you can easily sign up in just a few minutes. All you need is your account number and an email address.

Once logged in to your account, you can review your current bill, see your usage history, update your account information, and of course – pay your bill. Making an online payment is fast and simple. You can use a checking account, savings account, credit card, or debit card to pay your bill on the website or mobile app.

The benefits of paying online include

• Convenience – Pay anytime, anywhere with an internet connection
• Payment tracking – See your payment history all in one place
• Automatic payments – Set up recurring payments so you never forget
• Reward points – Earn points you can redeem for gift cards when paying online

Paying online helps you avoid late fees and keeps your service running smoothly each month. As soon as you submit payment, you will receive a confirmation email that your bill has been paid.

Pay Your Bill by Phone

If you prefer to speak to a live representative, Delmarva Power also offers the option to pay your bill over the phone.

To pay by phone, simply call Delmarva Power’s customer service line at 1-800-375-7117. When prompted, say “pay bill” and you will be connected with a representative who can take your payment over the phone.

You will need to provide your 10-digit account number and the amount you owe for the current bill. The representative can walk you through making a debit card, credit card or electronic funds transfer payment.

Paying over the phone is quick and easy, but does involve waiting on hold and navigating phone menus. However, it can be helpful if you have questions about your bill or account that you want to ask. The phone agents can explain charges or programs you may have questions about.

Pay by Mail with a Check or Money Order

While not as fast as electronic payments, you can also mail in a traditional paper check or money order to pay your Delmarva Power electricity bill each month.

To pay by mail, first open your bill and locate the payment slip at the bottom. This will have your account number and the mailing address already filled in for your convenience.

Write your paper check or money order payable to Delmarva Power for the Total Amount Due listed on your bill. Be sure to record your account number and what month you are paying for in the memo line.

Place the payment slip and check or money order in an envelope and mail it using the U.S. postal service. Be sure there is enough time for your payment to arrive before the due date to avoid late fees. Allow 7-10 days for your mailed payment to process.

Paying by mail gives you a paper trail, but takes more time and planning than electronic payments. Be sure to mail early each month to avoid issues.

Pay in Person

In some cases, customers may prefer to pay their utility bill in person. Delmarva Power offers several local authorized payment locations for walk-in bill payments.

You can pay your Delmarva Power electricity bill at one of hundreds of authorized CheckFreePay locations in your area. These are third-party retail locations such as grocery stores, pharmacies, and convenience stores that collect payments.

To find your nearest payment location, you can search on the Delmarva Power website or call customer service. Bring your current bill with the payment slip and pay using cash, credit, debit or electronic check. Payments are processed instantly.

Another in-person option is to visit one of Delmarva Power’s walk-in customer service centers. You can physically go to a local office with your bill and make a payment in person with a customer service representative. Offices are located throughout Delaware, Maryland, and Virginia.

Paying in person gives you the ability to ask questions or get personalized service. Just know locations have limited hours and may involve wait times during peak periods.

Sign Up for Auto Pay

The most convenient and hassle-free way to pay your Delmarva Power electricity bill each month is by enrolling in automatic payments. This way your bill is paid on time automatically each month without you having to do anything after the initial set up.

To get started with Delmarva Power autopay, log into your online account or call the customer service line. You will need to provide account information and authorize Delmarva to automatically deduct your bill payment each month from a bank account or credit card.

On your bill due date each month, Delmarva Power will securely and electronically transfer the amount owed from your chosen account. You’ll receive an email confirmation that your bill has been paid through autopay.

The benefits of autopay include:

• Never miss a payment and avoid late fees
• Schedule payments to draft on your ideal due date
• Avoid having to remember to manually pay each month
• Save time by setting it and forgetting it

Automatic bill payment gives you peace of mind knowing your electric bill will always be paid on time. Plus you earn points to redeem rewards when you enroll in paperless billing.

Get Payment Assistance If Needed

Facing financial hardship? Delmarva Power understands that sometimes customers struggle to keep up with utility bills when times are tough.

If you are ever unable to pay your full balance due, don’t ignore your electric bill. Delmarva Power offers payment assistance programs and billing options to help qualified customers manage payments.

You may be eligible for payment extensions, long term payment arrangements, discounted rates, or energy assistance funds. Reach out right away if you need help to work out a solution and avoid service disconnection.

Delmarva Power wants to keep you powered on even during difficult circumstances. Be proactive and communicate openly with customer service representatives to determine the best bill payment options when money is tight.

Avoid Late Fees and Disconnection

While Delmarva Power is committed to working with customers, unpaid power bills can lead to late payment fees, collections notices, and even electricity shut off. That’s why it’s critical to pay your bill in full and on time each month through your preferred method.

Take steps like enrolling in autopay, tracking payment deadlines, and reaching out for bill help early on. Keeping your account current will help you steer clear of penalties or disruptions to your electrical service. A little planning goes a long way when it comes to smoothly paying your utility bills!

Find the Bill Payment Method That Works for You

As you can see, Delmarva Power offers their customers plenty of convenient billing and payment options to choose from. Take advantage of online payments, phone payments, automatic bill pay, mail-in checks, in-person payments, and more.

Determine which payment method best matches your needs each month based on convenience, timeliness, record keeping, and other factors that are important to you. Understanding all the ways you can pay your Delmarva Power electricity bill makes it easy to pay on time, manage your account responsibility, and keep the power flowing to your Maryland, Virginia, or Delaware home.