How to Pay Your Delmarva Power Bill by Phone

Delmarva Power provides electricity and natural gas services to customers throughout Delaware, Maryland, and parts of Virginia. Paying your Delmarva Power bill quickly and easily over the phone is a convenient option for customers. Here is a complete guide on how to pay your Delmarva Power bill by phone.

Overview of Paying Delmarva Power Bills by Phone

Delmarva Power offers a few different options for customers to pay their electric and gas bills by phone You can

• Call the main customer service line and speak with a representative

• Use the automated pay-by-phone system

• Set up recurring payments over the phone

To pay by phone, you’ll need your 10-digit Delmarva Power account number and a payment method like debit/credit card or checking account details. Payments process almost instantly when paying by phone.

Benefits of Paying by Phone

Paying your Delmarva Power bill by phone has these advantages:

• Fast and easy payments 24/7

• Avoid late fees with instant processing

• Speak directly with customer service reps

• Set up future recurring payments

• No need to wait in line at offices

• Payment confirmation number provided

As long as you have your account number, paying by phone takes just a few minutes anytime day or night. It’s more convenient than mailing payments.

Pay by Phone Steps

Follow these simple steps to pay your Delmarva Power bill over the phone:

Option 1: Speak with a Representative

1. Call Delmarva Power at 1-800-375-7117

2. Select the “Pay Bill” option when prompted

3. Have your 10-digit account number ready

4. Speak with the representative to make your payment

5. Provide debit/credit card details or checking account info

6. Get a confirmation number for your records

Option 2: Use Automated System

1. Dial 1-800-375-7117

2. Choose the “Pay Bill” automated option

3. Enter your 10-digit account number

4. Follow prompts to make your payment

5. Enter card or bank details

6. Receive your payment confirmation number

Using the automated system is just as quick and easy as speaking with a live agent.

Payment Method Options

Delmarva Power accepts these payment methods for pay-by-phone bill payments:

• Debit or credit card – Visa, Mastercard, Discover, American Express

• Checking account – Provide your routing and account numbers

• Electronic check – Enter card details without actually charging card

There are no fees for paying by phone with a checking/savings account. A convenience fee of $2.95 applies to debit/credit card payments.

Recurring Payments

In addition to one-time payments, you can set up recurring payments over the phone with Delmarva Power. Recurring payments automatically deduct your bill amount each month.

To set up:

1. Call 1-800-375-7117

2. Say “Recurring Payment” when prompted

3. Provide account number and billing details

4. Select withdrawal date and frequency

5. Input payment method to store

6. Confirm setup

You can cancel or change recurring payments at any time through the automated phone system.

Confirmation Email and Number

After paying your Delmarva Power bill by phone, you’ll receive an email confirmation with payment details if you have an email on file. You’ll also get a confirmation number during the call.

Save the confirmation number and email for your records. This helps verify payments if any issues arise.

Get Assistance from Customer Service

If you have any trouble paying your bill by phone or questions about your account, Delmarva Power’s customer service team can help. Contact them at:

• 1-800-375-7117
• Online at delmarva.com/customer-support
• Through chat on their website

Customer service is available 24/7 in case you need pay-by-phone support outside regular business hours.

Convenient Payment Option

Paying your Delmarva Power electricity and gas bills over the phone is quick, easy, and convenient around the clock. Just have your account number handy to pay using automated or live agent options. Phone payments avoid late fees and processing delays with mail.