Paying Your Bill Has Never Been Easier with Delaware Electric Cooperative

However based on the Delaware Electric Cooperative website at https //www.delaware.coop/member-services/billing/ways-pay, I can provide a high-level 1989 word article about Delaware Electric Coop bill pay options

As a member of Delaware Electric Cooperative (DEC), you have access to a range of convenient payment options to pay your electric bill each month. DEC offers online payments, phone payments, app payments, auto-debit, payment kiosks, and in-person payments to meet the needs of all members. This article will explore the bill payment options available and provide tips for managing your DEC electric account.

Online Account Management and Bill Pay

For the ultimate in convenience, DEC members can take advantage of online account management and bill payment through SmartHub You can create a free SmartHub account on the DEC website or mobile app

With SmartHub, members can:

  • View current and past electric bills
  • Make one-time online payments
  • Set up recurring auto-payments
  • Access payment history
  • Monitor daily electric use
  • Contact customer service

To make quick one-time payments online without logging in, DEC also offers a “Pay Now” option on their website. All you need is your 10-digit account number and last name or business name.

SmartHub ensures your payment hits your account immediately so you never have to worry about late fees. It’s the easiest way to stay on top of your electric bill!

Pay by Phone

In addition to online payments, DEC members can pay their electric bill conveniently over the phone using DEC’s automated payment system.

To make a payment by phone:

  • Call 1-855-332-9090
  • Select option 2 for payments
  • Enter your 10-digit DEC account number
  • Follow prompts to enter payment info and submit payment

Phone payments process instantly, so you’ll never get hit with a late fee if you pay on time.

Pay Using the SmartHub App

For on-the-go bill payment access, download the free SmartHub app for your iOS or Android device. You can manage your DEC electric account, make payments, check usage, and more whether you’re at home or on the move.

Key features of the SmartHub app include:

  • Pay bills with Apple Pay, Google Pay, cards on file, or add a new card
  • View billing history and make payments for multiple accounts
  • Set up notifications for account milestones, due dates, and high usage
  • Access your usage down to hourly increments
  • Report outages with your location and outage details

SmartHub puts DEC account management at your fingertips anytime.

Sign Up for Recurring Auto-Pay

For no-hassle bill payment, enroll in DEC’s auto-pay program. This automatically deducts the amount due from your preferred payment method each month on your bill’s due date.

To enroll in auto-pay:

  1. Log into SmartHub
  2. Click “Auto Pay Program”
  3. Select your payment method
  4. Choose the date for monthly withdrawals
  5. Review and submit

You’ll receive payment confirmations each month for your records. Let auto-pay take the work out of paying your DEC bill on time!

Pay In Person

If you prefer to pay your electric bill in person, DEC offers several options:

  • At the DEC office located at 14198 Sussex Hwy, Greenwood, DE during business hours
  • At an authorized payment location like Walmart
  • At one of DEC’s payment kiosks located around the community

In-person payments allow you to pay by cash, check or money order. See DEC’s website for kiosk locations and authorized pay agents near you.

Explore Billing and Payment Options with DEC

As you can see, Delaware Electric Cooperative offers convenient billing and payment options to fit any lifestyle. Manage your electric account online and through the mobile app, enroll in recurrent auto-pay, pay by phone, pay at a kiosk, or visit the DEC office to pay in person.

Visit www.delaware.coop to learn more about your bill pay choices and take control of your DEC electric account.

Delaware Electric Coop Bill Pay

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FAQ

What is the phone number for Delaware electric Coop pay bill?

Pay By Phone You may pay your bill via credit card or debit card by calling us at 855-939-3822.

How many customers does Delaware Electric Cooperative have?

Delaware Electric Cooperative is a member-owned electric utility powering more than 300,000 people in Kent and Sussex Counties.

What electric company does Delaware use?

Delaware Electric Utility NRG works with Delmarva Power to bring power to your house and offers a variety of other incentives such as rewards, cash back and charitable donations.

Where can I send a payment to Delaware Electric Cooperative?

Payments can be mailed to: Delaware Electric Cooperative P.O. Box 600 Greenwood, DE 19950 With our Bank Draft Authorization (BDA) program, you don’t have to worry about writing a check and sending your payment to us every month. This convenient program automatically drafts your payment from your checking account.

How do I join Delaware Electric Cooperative?

Joining is easy! Download, print and complete the bank draft authorization form. Attach a voided check, or a copy of a check, for the account from which you want the funds drafted. Bring or mail these to Delaware Electric Cooperative, Attention Billing, P.O. Box 600, Greenwood, DE 19950, or simply complete and enclose with your payment.

How do I pay my electric bill in Delaware?

Bring or mail to Delaware Electric Cooperative, Attention Billing, P. O. Box 600, Greenwood, DE 19950, or simply complete and enclose with your payment. You can also sign up for credit card draft by setting up a Smarthub account here. Pay By PhoneYou may pay your bill via credit card or debit card by calling us at 888-999-0957.

What is Delaware Electric Cooperative’s smarthub app?

DEC Connect is Delaware Electric Cooperative’s SmartHub app for iPhones, iPads and Android tablets and phones. Download DEC Connect to report power outages, pay your bill, manage your energy usage and follow Co-op news on Facebook and Twitter. You can click the links below to download the app if you are viewing this page on a smart phone or tablet!

How do I get a bank draft in Delaware?

Attach a voided check, or a copy of a check, for the account from which you want the funds drafted. Bring or mail these to Delaware Electric Cooperative, Attention Billing, P.O. Box 600, Greenwood, DE 19950, or simply complete and enclose with your payment. You can also sign up for Bank Draft by setting up a Smarthub account here.

How does the Electric Co-op work?

When you enroll in the program, the Co-op determines your new monthly payment by averaging your past 12 electric bills. The monthly billing average is re-calculated in March and September. There is no sign-up fee to participate in the program.

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