Paying your water bill on time to the Dekalb-Jackson Water Supply District is important to avoid any service disruptions. Dekalb-Jackson offers several ways to pay your water bill either online, by phone, by mail or in person.
In this guide, we’ll walk through how to pay your Dekalb-Jackson water bill online using their website’s payment portal.
Overview of Dekalb-Jackson Water Bill Payment Options
Dekalb-Jackson Water Supply District provides water and gas utility services to customers in Alabama They offer several payment options
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Online – Pay through their online payment portal using debit/credit card or e-check.
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Phone – Call 1-844-567-2498 to pay by debit/credit card or e-check.
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Mail – Send check or money order payments to PO Box 608, Henagar, AL 35978
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In Person – Pay with cash, check or money order at their office at 25122 AL-75 Henagar, AL 35978.
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Bank Draft – Set up recurring automatic payments from your bank account.
Paying online is the most convenient way to pay your Dekalb-Jackson water bill. Here’s how to do it step-by-step:
Step 1: Gather Your Account Information
Before starting the online payment process, make sure you have:
- Your Dekalb-Jackson account number
- Service address
- Current balance due
- Credit/debit card or bank account details
You can find your account number and balance due printed on your latest water bill statement.
Step 2: Go to the Online Payment Website
Go to the Dekalb-Jackson Water Supply District online payment website at:
https://djwater.secure.munibilling.com/portal/
You can also access it from the “Pay Your Bill” page on their website.
Step 3: Select Pay Without Registering
On the payment portal, click on “Pay without registering” to make a one-time payment.
You can also choose to create an account which allows you to view payment history and schedule recurring payments.
Step 4: Enter Your Account Details
On the pay without registering page, enter your 10-digit Dekalb-Jackson account number without dashes.
Next, enter your service address zip code and click “Search Accounts”.
Step 5: Select Your Account
Your account balance and details will appear. Click “Add to Cart” to select this account and proceed to payment.
Step 6: Enter Payment Details
On the payment details page:
- Confirm your balance due.
- Select payment method – credit/debit card or e-check.
- Enter payment amount – default is full balance but you can change.
- Enter your email address to receive a payment receipt.
Step 7: Provide Card or Bank Account Information
If paying by card, enter your card number, expiration date, and CVV code.
For e-check, enter your bank account number, routing number and account type.
Double check all details entered are correct to avoid payment issues.
Step 8: Review and Submit Payment
Carefully review the payment details on the final page and make sure everything is accurate. Click “Submit Payment” to complete.
You’ll see a confirmation page and receive a confirmation number.
Troubleshooting Tips for Dekalb-Jackson Online Payments
If you encounter any problems paying your water bill online, here are some troubleshooting tips:
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Double check your account number, address and payment details entered accurately.
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Try a different web browser or device if you get an error message.
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Clear your browser history/cache and try again.
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Contact Dekalb-Jackson customer support for help at 256-632-2254.
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You can also pay by automated phone line at 1-844-567-2498 as a backup.
Payment Confirmation and Account Update
Once your online payment processes successfully, you’ll receive a confirmation email if you provided your email address.
It takes 1-2 business days for the payment to reflect in your account balance. Avoid paying twice by waiting for your account to update.
Log into your online account anytime to view payment history and access email receipts.
Benefits of Paying Your Dekalb-Jackson Water Bill Online
Paying your water bill online using the Dekalb-Jackson website offers many advantages:
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Convenient – Pay anytime, 24/7 access. Avoid driving to the office.
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Fast Processing – Online payments post faster than mailing a check.
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Secure – Payment portal uses encryption to protect your information.
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Simple – Easy to use online system to set up payments.
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Payment Confirmation – Get email receipts for your records.
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Avoid Late Fees – Pay on time before the due date.
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Recurring Payments – Can schedule automatic payments.
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Account Management – View payment history and consumption.
Switching to online bill pay makes paying your Dekalb-Jackson water bill quick and easy each month. Just follow the step-by-step instructions above to get started!
Residents upset over high water bills in DeKalb County
FAQ
What is the phone number for Dekalb water bill payment?
Is DeKalb County water billing monthly?
How do I pay my DeKalb Jackson water supply district Bill?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Dekalb Jackson Water Supply District. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account.
How can I pay my DeKalb County water bill online?
To pay your DeKalb County water bill online, go directly to DeKalb County’s official government website. There, you can create an account, set up a password, and possibly link your banking information to make the payment.
What is the DeKalb-Jackson Water Supply District?
The DeKalb-Jackson Water Supply District is a public community that provides water for approximately 15,531 residents living in Ider, a town in DeKalb County, Alabama. Established in 2010, the Dekalb-Jackson Water Supply System currently obtains its water source from surface water pumped from the Tennessee River.
What happens if I miss a DeKalb County water bill payment?
Missing a DeKalb county water bill payment may result in your water being shut off. Your water may be shut off if you ignore any disconnection notices that might come in the mail. Keep in mind that you only have a certain number of days before additional actions are taken.
How do I report a water violation to DeKalb-Jackson water supply district?
Please report any violations to Dekalb-Jackson Water Supply District at (256) 632-2254. HELP US PROTECT YOUR WATER We ask that you be considerate when accidents or Mother Nature hinder our efforts to supply your water. Regardless of the time or the weather, our water personnel are on call and working to keep your water flowing.
What is DeKalb County Water and Sewer Service?
DeKalb County Water and Sewer Service is a utility provider that has been supporting residents across Georgia’s fourth-largest county since the 1940s. It ensures that homes and businesses can keep running effectively, allowing people to get fresh water from their taps whenever they need it. *Note: Not available in all locations.