Having access to clean, safe drinking water is something we often take for granted. But providing this essential service takes resources and infrastructure that require ongoing funding. As a customer of Darlington County Water & Sewer Authority (DCWSA), paying your water bill promptly helps keep everything flowing smoothly.
Luckily, DCWSA offers several convenient ways to pay your water bill. Read on for a complete guide to online and automated payment options to easily manage your Darlington County water bill.
Overview of DCWSA Payment Options
DCWSA customers can pay bills via
- Online bill pay
- Automated phone system
- Mail-in check/money order
- Automatic bank draft
- Payment drop-off at DCWSA office
- Online bill payment service
Let’s take a closer look at how some of these payment methods work,
Paying Online Through DCWSA Website
For fast and easy payment, you can pay your Darlington County water bill online through DCWSA’s website:
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Click “Pay Your Bill Now” button.
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You’ll be redirected to a secure payment portal.
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Enter your account number and other billing details.
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Choose payment amount and method.
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Submit payment.
Online bill pay allows quick pay anytime. You’ll need your account number from your latest bill.
Paying by Phone Through Automated System
To pay by phone, call DCWSA’s 24 hour automated payment line at (843) 944-3016. You’ll need:
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Account number
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Payment card or electronic check info
Follow prompts to check balance, enter payment details, and pay bill. Phone payments process instantly.
Setting Up Automatic Bank Draft
For hassle-free bill payment, sign up for automatic bank draft. DCWSA will auto-deduct your monthly bill from your bank account.
To enroll:
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Download and complete the Draft Authorization Form.
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Attach a voided check.
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Submit form by mail or at DCWSA office.
Once set up, your payments happen automatically each billing cycle.
Making One-Time Payments
You can opt to make manual one-time payments each month. Payment options include:
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Online – Pay via DCWSA website
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Phone – Use the automated phone payment line
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Mail – Send check/money order with payment coupon
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In person – Visit DCWSA office to pay in cash, check, or card
One-time payments give you control to pay your specific balance due each month.
Payment Methods Accepted
DCWSA accepts:
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Credit cards – Visa, Mastercard, American Express, Discover
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Debit cards
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Electronic checks – for direct bank account withdrawal
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Cash – for in-person payments
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Money orders
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Checks – through mail or in office
Use your preferred payment method to pay your Darlington County water bill conveniently.
Payment Locations
In addition to online and phone payments, you can pay your DCWSA bill:
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By mail – Send to DCWSA PO Box 968, Darlington, SC 29540
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In person – Visit DCWSA office at 131 Industrial Way, Darlington
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Drop box – Use after-hours drop box at DCWSA office
Pay by mail, drop-off, or in person with cash/checks/money orders for maximum flexibility.
Enroll in Paperless Billing
Go green and reduce clutter by enrolling in paperless billing. You’ll receive a monthly email notification when your eBill is ready to view and pay online.
Sign up for eBills when registering your online account. You’ll save paper and always have bill handy in your inbox.
Create an Online Account
For added convenience, create an online account profile at www.nbspay.net/dcwsa.
Benefits include:
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View account balance/history
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Store payment information
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Schedule recurring payments
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Access online bills
With an online profile, account management is easier than ever!
Avoid Late Fees
DCWSA bills are due monthly. Pay on time to avoid late fees.
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Bills are issued on 10th of month, with due date around 25th.
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Allow 5-7 days for mailed payments to process.
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Pay a few days early to be safe.
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Late fees apply if not paid by due date.
Set payment reminders and consider auto-draft to prevent late payments.
Get Payment Assistance if Needed
If you’re struggling to pay your water bill, DCWSA offers payment arrangements and assistance programs. Contact them to discuss bill help options.
Exceptional Customer Service
DCWSA aims to provide excellent service. Contact them with any water bill or payment questions:
Phone: (843) 393-8131
Email: [email protected]
Chat: Available online
The DCWSA team is ready to help!
Welcome to Online Account Access for
| Username: |  This website is protected by 128-bit SSL security |
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| Password: | ||
| Logging in… | ||
| Forgot your password or username? | ||
| You need to be registered in order to view your account. | ||
| Quick Pay | ||
Step one is to re-validate your account information, just like when you first signed up.
Just provide all of the information indicated below so we can validate your account and change your password.
When you signed up, we sent you a welcome email that contained your username. If you need us to, we can send it to you again.
| Your Username: |
| Account Number: |
| ZIP Code: |
| Please wait… Cancel |
If what you really wanted to do was register your account for the first time, just click here to get started.
Please choose a new password which is at least 6 characters long, including at least one number.
| New Password: |
| Confirm New Password: |
| Please wait… Cancel |
First we need to retrieve and validate your service account by pairing your account number with other information that appears on your bill.
| Account Number: |
| ZIP Code: |
| Please wait… Cancel |
Please indicate whether you are the owner or tenant of the property listed below.
| Service Address: | |
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If Darlington County Water & Sewer Authority has received written authority from the property owner authorizing you to act on their behalf and take full responsibility for the account, choose owner. If Darlington County Water & Sewer Authority has received written authority from the property owner to provide you with a duplicate bill, choose tenant. This is required before you can create an online account access profile. Please see our Terms of Service below for more details. |
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| Cancel | |
| Account Number: |
| Name: |
| Service Address: |
| Mailing Address: |
Please review the information above carefully. Is everything correct?
| Account Number: |
| Name: |
| Service Address: |
| Mailing Address: |
Now lets create your online profile and get you logged in. Note: Passwords are required to be a minimum of 6 characters in length and must include at least one number.
| Username: |
| Email: |
| Confirm Email: |
| Password: |
| Confirm password: |
| I agree to the Terms of Service. |
| Please wait… Cancel |
Fill out all of the fields below and remember…
- You must use the same email you used when you signed up.
- You will only receive an email if all of the information you provide here matches what we have on file.
- For security reasons, failure to match information here will simply result in no email. That is, no on-screen notification will occur for mismatched input.
| Your Email: |
| Account Number: |
| ZIP Code: |
| Please wait… Cancel |
If your information matched what we have on file, you will get an email that contains your username. It may take a few minutes for your email to show up, and be sure to check that it was not filtered out as spam.
If you do not get your email, within 30 minutes, you will need to contact Darlington County Water & Sewer Authority at 843-393-8131 for further assistance. Welcome to our online payment website. All customers must first register your account online. You should have your latest bill handy to register your account. Do not include the last two 00 on your account number when using this system. We accept Visa, MasterCard, AMEX and Discover along with eChecks. There is no additional fee to use this system.
How to Pay Your Dare County Water Bill
Can I get a duplicate bill from Darlington County Water & Sewer Authority?
If Darlington County Water & Sewer Authority has received written authority from the property owner to provide you with a duplicate bill, choose tenant. This is required before you can create an online account access profile. Please see our Terms of Service below for more details. Cancel Please wait Please review the information above carefully.
What payment methods does Darlington County water & sewer accept?
Darlington County Water & Sewer, located in Darlington, South Carolina, provides safe, high-quality water services to the community. They accept various payment methods, including cash, checks, debit cards, credit cards, and money orders. Customer feedback is welcomed and appreciated. Information on how to pay bills in person or by phone.
Who is Darlington County Water & Sewer Authority?
At Darlington County Water & Sewer Authority, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation. Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers.
Who provides Darlington County water?
Darlington has multiple water providers: Darlington County Water and Darlington City Water. This page provides information about Darlington County Water. The Darlington County Water & Sewer Authority (DCWSA), a regional water utility agency, provides water for about 45,517 residents living in the area of Darlington, South Carolina.
How do I create a Darlington County water account?
If you already have an account, you just need to login to the Darlington County Water site. Darlington County Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the Darlington County Water website.
What if I don’t get my email from Darlington County Water & Sewer Authority?
It may take a few minutes for your email to show up, and be sure to check that it was not filtered out as spam. If you do not get your email, within 30 minutes, you will need to contact Darlington County Water & Sewer Authority at 843-393-8131 for further assistance.