How to Pay Your Bill to the Danville Sanitary District

Paying your water and sewer bill is a regular necessity for households and businesses in the Danville, Illinois area The Danville Sanitary District provides these essential services and bills customers on a monthly basis There are several options available for paying your Danville Sanitary District bill conveniently and on time. This article will explain the various methods you can utilize to pay your Danville Sanitary District bill.

Overview of the Danville Sanitary District

First, some background on the Danville Sanitary District This utility provider was established in 1935 and serves residents and businesses in Danville by treating water and wastewater Their service area covers the city of Danville.

The Danville Sanitary District bills customers monthly for water and sewer services. Bills are typically sent out at the beginning of each month and payments are due by the 25th. As a municipal utility, the Danville Sanitary District is committed to providing reliable services at reasonable rates.

Danville Sanitary District Billing and Payment Options

The Danville Sanitary District offers various ways for customers to pay their monthly bills conveniently:

Pay Online

• The Danville Sanitary District website allows online bill pay directly through their website. You can make quick one-time payments or set up recurring automatic payments.

• Third party bill pay sites like doxo also allow you to pay Danville Sanitary District bills online. These services store your payment information for ease of use.

Pay by Phone

• Call 844-244-2304 to pay Danville Sanitary District bills by phone using a credit card or debit card. There is no fee for this automated payment system.

Pay by Mail

• Send a check or money order payable to the Danville Sanitary District at:

  PO Box 727
  Bedford Park, IL 60499-0727

Be sure to include your payment stub or account number on the check. Allow 5-7 days for mail delivery.

Pay in Person

• Pay with cash or check at the Danville Sanitary District office at 16161 Grape Creek Rd on Tuesdays and Thursdays.

• Pay at local First Financial or Old National banks in Danville with cash or check.

Pay via Direct Debit

• Set up direct debit from your bank account by filling out a form through the Danville Sanitary District. This offers a discount on your monthly bill.

Pay via the City of Danville

• The city utility billing department also collects payments for the Sanitary District. Payments can be made online, by phone, mail or in person.

Auto-Pay and Budget Billing

• Enroll in auto-pay or budget billing through the Danville Sanitary District to have payments automatically deducted from your bank account each month. This ensures payments are always on time.

Danville Sanitary District Rates and Fees

When paying your bill, it helps to understand the rate structure and any fees that may apply:

• The base residential rate is $9.25 per month as of January 2024. This rate increases by $0.50 annually.

• Non-residential customers pay the base $9.25 rate plus additional charges for high water usage over 8 Ccf.

• Accounts with high water usage pay a flow rate charge of $1.2494 per Ccf over 8 Ccf. This rate increases 3% annually.

• Surcharges may apply for high strength waste streams. These surcharges increase 3% annually as well.

• Customers who pay via direct debit receive a discount on service rates.

• A late payment penalty of 1.5% per month applies to past due balances.

Always check your monthly bill for accurate charges based on your usage and account status. Contact the Danville Sanitary District with any questions.

Payment Requirements and Processing Timelines

To avoid late fees, remember these key requirements and timelines:

• Bills are issued at the start of each month and due by the 25th.

• Allow 5-7 business days for mailed payments to process. Submit early to avoid late fees.

• Online, phone and direct debit payments credit immediately to your account.

• In-person cash/check payments at a bank branch or district office process same or next business day.

• Any balance left unpaid after the due date incurs a 1.5% late penalty.

Benefits of Paying Your Bill on Time

Paying your Danville Sanitary District bill by the due date comes with several benefits:

• Avoid late payment fees which can add up over time

• Prevent service interruption or disconnection for non-payment

• Maintain positive payment history and credit standing with the utility

• Supports the operations and future investments of the Danville Sanitary District

• Sustain reliable water and sewer services for your household or business

Payment Assistance Programs

If you are ever unable to pay your bill on time due to financial hardship, the Danville Sanitary District offers assistance:

• Payment arrangements can be made for past due balances by contacting customer service.

• The Low Income Home Energy Assistance Program (LIHEAP) provides federal grant money for utility bills.

• Additional local charities and programs are available. Contact the district for referrals.

In Summary

Paying your Danville Sanitary District bill on time each month is simple when you use one of the convenient payment methods – online, phone, mail, in person, or automatic payments. Understanding the rates and due dates will help avoid fees. Seek assistance if needed. Maintaining your account in good standing ensures that this vital utility can continue serving the Danville community.