Keeping the lights on and power flowing in your Connecticut home or business relies on paying your electricity bill on time each month. The major providers of light and power in CT offer various payment options to fit every customer’s needs. Whether your service is through Eversource, United Illuminating, or one of the municipal electric utilities, you have flexible ways to pay your bill.
In this post, we’ll cover the most popular bill payment methods offered by CT light and power companies and tips to avoid late fees.
Major CT Electricity Providers
There are a few main providers that most Connecticut households and businesses get their electricity from:
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Eversource – The largest electric distribution company in Connecticut serving over 1.2 million customers in 149 cities and towns.
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United Illuminating (UI) – Provides electricity to around 333,000 customers across 17 towns in CT.
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Municipal utilities – Owned by towns and cities like Groton, Norwich, and Wallingford. Check if your town has its own municipal electric utility.
While billing and account options differ slightly between them, all the major CT electricity companies have ways to pay your bill online, by phone, by mail, or in person.
Paying Your Eversource Bill
Eversource offers a few different payment methods for their electric customers in CT including
Pay Online
The easiest way to pay is through Eversource’s online account portal at www.eversource.com. You can set up secure, automatic payments or make one-time payments by credit/debit card or electronic check.
To use the online options, you first need to create an account on their website with your account number handy. There are no fees for paying online through your bank account, but credit/debit card payments have a transaction fee.
Pay by Phone
Call Eversource at 800-286-5000 to pay your bill over the phone using their automated system. You can pay by credit/debit card or electronic check with no transaction fees.
Pay by Mail
Send a check or money order payable to Eversource along with your payment stub to:
Eversource
PO Box 56007
Boston, MA 02205-6007
Record your account number on the check and allow 5-7 days for delivery.
Pay in Person
Bring your bill to an authorized Eversource payment location to pay by cash, check, or money order. Find authorized pay agents near you on their website.
Budget Billing
For consistent electric costs each month, enroll in Eversource’s budget billing program. Your payment stays the same amount monthly based on your average annual usage.
Paying Your United Illuminating Bill
United Illuminating offers these ways to pay your electric bill:
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Online – Pay through your MyUI account using credit/debit card or electronic check.
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Phone – Call 800-722-5584 to pay through the automated system.
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Mail – Send check or money order with your bill stub to:
UI
PO Box 9230
Chelsea, MA 02150 -
In-Person – Pay at authorized Western Union locations.
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AutoPay – Enroll in AutoPay through your MyUI account to schedule recurring automatic payments from your bank account.
Paying Municipal Electric Bills
Most municipal electric utilities in CT offer the following options:
- Online account access to pay by credit/debit card or e-check
- Phone payments
- Mail-in check or money order
- Drop box at utility office
- In-person payments at utility office
Check your municipal utility website for details. For example, Groton Utilities allows online, phone, mail, drop box, and drive-thru payments.
Avoid Late Fees
To avoid late fees and service interruptions, make sure to pay your CT light and power bills by the due date each month. Most electric utilities charge late fees between 1-1.5% of the past due balance.
Setting up autopay through your utility website is the easiest way to stay on track. But you can also schedule monthly payment reminders on your calendar to pay on time yourself.
Keeping your account balance low will also help avoid large, difficult-to-pay bills if you ever face financial hardship. Contact your electric provider as soon as possible if you anticipate having trouble paying your bill. They can discuss bill payment assistance options before your account becomes delinquent.
Paying your power bill on time every month makes life a whole lot brighter. Use one of the many convenient payment methods offered by Connecticut light and power companies to easily manage your electric costs.
What to Do if Thereâs a Power Outage
In case you experience a power outage or see a downed power line, vacate the area immediately and call 1-800-286-2000. If you smell gas or see a damaged gas line, call 877-944-5325.
You can also contact emergency services if you have medical concerns pertaining to the coronavirus pandemic or special home safety needs regarding an outage.
How to Pay Your Bill
There are four ways you can pay your Eversource CT power bill.
- Online: You can make online payments through a checking account/credit card via an Eversource CT online account. If you have opted into AutoPay, the payment will be automatically deducted from your bank account. You can also pay online as a guest profile.
- Pay by Phone: You can call Eversource CT at 888-783-6618 to make payments directly through your bank account, or with a credit/debit card.
- In-Person: You can pay in-person at authorized bill payment locations and service centers in your area.
- Mail: You can mail your payment via check or money order (payable to Eversource CT).
For more information on each payment method, click here.
Eversource customers can purchase a deregulated electricity and natural gas plan from one of the several energy delivery companies in that region. Their selected suppliers will then work with Eversource CT, and the Massachusetts Department of Public Utilities to maintain energy efficiency, provide clean energy, offer lower delivery charges, and prevent interruptions in energy service delivery.
VIDEO: Options for help with paying utility bills
How do I pay Groton utilities & Bozrah Light & Power?
Autopay is available for both Groton Utilities and Bozrah Light and Power Customers. Have your payments scheduled to be paid automatically each month. Pay with eCheck. Make payments from your checking or savings account using your bank’s website. You pick the payment date.
Does Groton utilities accept payment arrangements?
With this in mind Groton Utilities accepts requests to setup a payment arrangement. Groton Utilities sends each customer a monthly bill for utility services. This website is aimed at helping you to understand the information it contains. Find ways to pay your bill.
What can I do on the outage view&pay bill account?
On the Eversource outage and bill account, you can: View & Pay Bill, Manage Your Bill Payment Plans & Assistance, Usage History, Settings, Outages & Storms (View Outage Map, Storm Safety & Preparedness, Power Restoration Process, Power Outage Text Alerts, Planned Service Interruptions), and Service Equipment Ownership.
Does Bozrah light and power accept payment arrangements?
With this in mind Bozrah Light and Power accepts requests to setup a payment arrangement. Find answers and information on the services provided by Bozrah. All budgets for Bozrah Light and Power will be posted here once they are made available available. As a publicly-owned utility we endeavor to provide reliable services at competitive rates.
How can I control my energy bill?
Take control of your bill by comparing rates from other suppliers. View sample bills, current rates and tariffs, and your billing rights. View and compare your energy usage from month to month and find ways to possibly reduce usage.
What is a CPB charge?
Public Benefits Combined Public Benefits (CPB) Charge — The CPB charge on electric bills combines three separate charges: (a) Systems Benefit Charge, (b) Renewable Energy Investment Charge, and (c) Conservation and Load Management (C&LM) Charge.