How to Pay Your Cricket Wireless Bill Online, By Phone, or In Person

As a Cricket Wireless customer, you have multiple convenient options to pay your monthly cell phone bill. Cricket offers online payments, pay by phone, auto-pay, and in-person retail payments to suit different needs. This guide will walk through how to use each method to pay your Cricket Wireless bill with ease.

Overview of Cricket Bill Payment Options

Cricket Wireless equips customers with flexible billing and payment methods including

  • Online – Fast and easy account login payments

  • Phone – 24/7 automated pay by phone system

  • AutoPay – Set up recurring monthly withdrawals

  • In-person – Pay at Cricket stores and authorized dealers

  • Mail – Send a physical check by standard post

Read on for simple step-by-step instructions to pay your monthly Cricket Wireless phone bill using any of these convenient options.

How to Pay Your Cricket Bill Online

The quickest way to pay your Cricket Wireless bill is directly through your online account dashboard.

Step 1: Log into Your Cricket Account

Visit cricketwireless.com and sign into your account using your credentials.

Step 2: Access Billing

Once logged in, click on the “Billing” section under “My Account” in the top menu.

Step 3: Select Make Payment

On the billing page, choose “Make Payment” to go to the payment portal.

Step 4: Enter Payment Details

Select your payment amount and method – credit/debit card or bank account info.

Step 5: Submit Payment

Review details and complete the transaction. Your payment will instantly process online.

Paying through your Cricket dashboard is quick, easy, and secure with instant confirmation.

How to Pay Your Cricket Bill by Phone

You can also pay your Cricket Wireless bill conveniently through their automated phone payment system.

Step 1: Call the Pay Number

Dial 1-800-CRICKET (1-800-274-2538) – the Cricket bill pay hotline.

Step 2: Follow Prompts

Enter your Cricket phone number or account number when prompted.

Step 3: Submit Payment

Follow the automated instructions to enter your payment details and submit the transaction.

Step 4: Get a Confirmation

Note down the 6-digit confirmation code at the end for your records.

The phone payment system is available 24/7 allowing you to pay your bill at your convenience.

Setting Up AutoPay for Cricket Bills

For hands-free bill payment, enroll in Cricket Wireless AutoPay. This automatically pays your monthly bill from your payment method each cycle.

Step 1: Log into Account

First, log into your Cricket online account dashboard.

Step 2: Access AutoPay

Go to “AutoPay” settings under the billing section.

Step 3: Enter Details

Choose the date, amount, and payment method for recurring withdrawals.

Step 4: Review and Submit

Double check the auto-pay details and submit to activate automated payments each month.

You can adjust or cancel auto-pay anytime through your online account.

Paying Cricket at Authorized Retailers

If you prefer to pay your bill in-person, visit:

  • An official Cricket Wireless Store – Find one here.

  • An authorized retailer – Locate dealers here.

  • GameStop – Make payments at any US location.

To pay in-person you’ll need your printed bill and an accepted payment method like cash, check or debit/credit card.

Mailing a Payment to Cricket Wireless

To send a check or money order by mail, make payable to:

Cricket Wireless
PO Box 25805
Chicago, IL 60625

Be sure to include your full account number on the payment stub. Standard mail takes 7-10 days to process so mail well before your due date.

Helpful Tips for Paying Your Cricket Bill

Follow these tips and tricks for smooth Cricket Wireless bill payment:

  • Pay early to avoid any late fees.

  • Set payment reminders on your calendar.

  • Have a secondary payment method on file as a backup.

  • Review your bill before paying to spot any unusual charges.

  • Contact Cricket support immediately regarding any billing issues.

  • Consider enrolling in AutoPay for automated on-time payments.

cricket wireless pay my bill

How to pay your bill

For your convenience, we offer several payment locations and payment methods to pay your Cricket bill. Keep reading to learn more about the payment options, where each option is available, and steps on how to pay online.

Phone – Automated Payment System [Dial *PAY (*729) from your Cricket phone] or call Cricket Support (1-800-274-253

  • Credit Card
  • Debit Card
  • Gift Cards*
  • Reloadable Prepaid Credit Cards**
  • Cricket Refill Card
  • Service Payment Card

Note: A $5 Customer Assistance Fee applies.

  • Cash
  • Credit Card
  • Debit Card
  • Apple Pay
  • Google Pay
  • Samsung Pay
  • Gift Cards*
  • Reloadable Prepaid Credit Cards**

Note: A $5 Customer Assistance Fee applies.

Note: Be sure to bring your account number. Fees may apply.

Fee Exclusions: The Customer Assistance Fee does not apply to payments made in Cricket stores in Connecticut or Vermont, and the Automated Phone System Payment Fee does not apply to payments made to accounts with a Connecticut billing address. This info is subject to change and may be modified or terminated at any time without notice.

*Gift Cards can only be used for one-time payments and cant be used for Auto Pay. May not be accepted at all Cricket stores. Please refer to your local stores policy.

**Most reloadable prepaid debit cards with the Visa, MasterCard, and American Express logo can be used for Auto Pay.

How To Pay Bill On Cricket Wireless 2024 | Guide To Make Cricket Wireless Payments

FAQ

How do I pay my Cricket Wireless bill by phone?

Phone – Automated Payment System [Dial *PAY (*729) from your Cricket phone] or call Cricket Support (1-800-274-2538)

Does Cricket Wireless have chat support?

Online Chat
Chat with us Mon – Sat 9am – 11pm; Sun 10am – 11pm ET.

What does account credit mean on Cricket Wireless?

An account credit is money that can be applied to your monthly bill, pure and simple. Free money? Heck yeah! You don’t have to do anything – your credit will be applied automatically to your monthly payment. Credits may be due to a recent promotion or an overpayment during a previous month.

Does Cricket Wireless give extensions?

BridgePay allows you to split your Cricket bill into two separate payments. As long as it’s set up within seven (7) days before or after the start of your billing cycle, you’ll get 7 additional days to keep your service active and make the second payment. BridgePay can be set up in Chat or by visiting a Cricket stores.

How do I pay my cricket Bill?

Visit our support page to find the most up-to-date solutions so you can do it yourself. Pay any amount of your bill quickly by entering the Cricket phone number below. Not sure how much you owe? We can text your balance to your phone. If this is a valid Cricket phone number, you should receive the message shortly.

What happens if I cancel my Cricket Wireless Payment?

A late fee may be applied to my Cricket Wireless account, if I schedule a payment to occur after my due date. Payment cancellation or unsuccessful payment may cause an interruption of my service and additional reactivation fees. You may save and/or print your payment confirmation or download, print, or save your monthly statements.

How do I find my cricket account number?

You can get your account number through Chat, by signing in online or on your myCricket App, calling Cricket Support, or visiting a Cricket store. Where can I see my account balance? Visit view your account to see the amount due and due date, set up or change your Auto Pay preferences, or pay via credit or debit.

How do I access my cricket account?

Sign in to your myCricket App. Tap the gear icon in the top right corner of the screen to view your . You will be able to see your business name, the business contact, and your account type. Was this article helpful? See our most frequently asked questions about managing your Cricket account.

How much does cricket charge for mobile broadband?

For more information on Cricket’s mobile broadband service, visit Mobile Broadband Information. General: Activ./upgrade (up to $25/line) & add’l one time ($5 customer assistance) fees & restr’s may apply; see cricketwireless.com/fees. Devices: Sold separately.

How do I get my cricket balance?

Simply enter your Cricket phone number on the Quick Pay page and click on the Get my balance button. You will receive a text message shortly with your balance if the information you provided is correct. You can also log into Pay Bill or the myCricket App by entering your username and password.

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