A Simple Guide to Paying Your Coz.Org Utility Bill

If you’re a resident or business owner in Zanesville, Ohio, paying your utility bill to the City is an essential monthly task. However, the payment options and process can be confusing if you’re not familiar with it. This article will explain everything you need to know to easily pay your Coz.Org utility bill.

Overview of City of Zanesville Utilities

The City of Zanesville provides water, sewer, sanitation, and stormwater services to the residents and businesses within Zanesville city limits. As a municipal utility, they are owned by the city and overseen by the Public Service Department.

Revenues from utility bills fund the operation, maintenance, and future improvements to the City’s water, sewer, and stormwater systems. Reliable utility services support the health, sanitation, and safety of the Zanesville community.

Understanding Your Coz.Org Utility Bill

Utility bills from the City of Zanesville include charges for water, sewer, sanitation, and stormwater services. They are mailed out monthly and typically include:

• Account number and meter number
• Service address
• Previous balance
• Utility service charges
• Taxes and fees
• Billing period
• Total amount due
• Due date

Carefully review all charges on your bill to ensure accuracy. Compare current usage to typical levels to detect leaks or other issues Contact the City right away if you find any billing errors Paying on time prevents penalties.

Ways to Pay Your Coz.Org Utility Bill

The City offers several payment options to provide flexibility:

• Online – Pay via the online payment portal using e-Check or debit/credit card Sign up for paperless billing

• Phone – Call the utility billing office at 740-617-4916 to pay over the phone with a card.

• Mail – Send a check or money order with your remittance stub to the mailing address.

• In Person – Visit the utility billing office at City Hall during business hours to pay with cash, check, or card.

• Drop box – The drop box outside City Hall allows 24/7 payment drop off with check or money order.

• AutoPay – Enroll to have payments automatically deducted from your bank account each month.

Choose the most convenient method for you and pay by the due date to avoid penalties. The online portal provides 24/7 account access.

Avoid Late Fees and Service Disruption

Utility bills from the City of Zanesville must be paid by the due date printed on your statement to avoid penalties. If a bill is not paid on time, a 10% late fee is applied.

Accounts that become severely delinquent may have service disconnected. Restoring service requires paying the full past due balance plus a reconnection fee. Protect your credit and maintain uninterrupted utility services by keeping your City account current.

Setting up AutoPay through your bank or the online portal is the easiest way to prevent late fees. You can also monitor your account status and balance online 24/7.

Payment Assistance Programs

If you are struggling financially and unable to pay your utility bill, the City of Zanesville offers assistance programs:

• Payment arrangements – Set up a customized payment plan for past due balances.

• Low-income discount – Reduced rates for income-qualified residential customers.

• LIHEAP assistance – Helps pay home utility bills through the federal Low Income Home Energy Assistance Program.

Contact the utility billing office as soon as possible to discuss bill payment difficulties. Making arrangements helps prevent service disruptions and large overdue balances.

Contact the City With Billing Questions

If you need help understanding your utility bill charges or managing payments, contact the City of Zanesville Utility Billing Office:

• By phone: Call 740-617-4916 Monday-Friday 8am-4:30pm

• In person: Visit 401 Market St, Zanesville, OH 43701

• Email: [email protected]

• Online: Submit requests via the online payment portal

Have your account number and specific questions ready. The utility billing staff can explain charges, correct errors, set up payment plans, update account information, and more.

Paying your monthly Coz.Org utility bill easily and on time is essential for every Zanesville household and business. Follow this guide to understand your charges, choose a payment method that fits your needs, and get answers to any bill-related questions. Responsible utility account management supports our community!