A Complete Guide to Paying Your Corbin City Utilities Bill

The City Utilities Commission provides electricity water sewer and more to residents and businesses in Corbin, Kentucky. Paying your Corbin utilities bill on time each month is easy when you know all the payment options. This comprehensive guide covers everything you need – from online payments to auto-pay to assistance programs and more.

Online Bill Pay

The fastest most convenient way to pay your Corbin utilities bill is online through the City Utilities Commission website.

To pay online:

• Go to CorbinUtilities.com and click on “Pay Your Bill Online”

• Enter your 10-digit account number and 4-digit PIN

• Select the account you want to pay (electric, water, etc)

• Enter payment amount and submit

Online payments are posted to your account instantly. You can use VISA, Mastercard, Discover or electronic check to pay online without any fees.

Benefits of paying online:

• Secure and convenient 24/7 access

• Avoid late fees by paying anytime before due date

• See payment history and billing statements

• Set up recurring auto-pay payments

Paying online gives you control over bill payment and helps you avoid late charges.

Pay by Phone

You can also pay your Corbin utilities bill over the phone by calling 606-528-4026 during business hours (M-F 8am-4pm). Have your account number, amount due, and payment info ready. Phone payments can be made by credit/debit card or electronic check.

Pay by Mail

To pay your utility bill by check or money order via US mail:

• Make check/money order payable to Corbin City Utilities

• Include payment stub or write your account number on the check

• Mail to: Corbin City Utilities, PO Box 1350, Corbin, KY 40702

Allow 5+ days for mailed payments to avoid late fees.

Pay in Person

You can pay your Corbin utilities bill in person at the City Utilities office located at:

1515 Cumberland Falls Hwy
Corbin, KY 40701

Office hours are Monday-Friday from 8am-4pm. Cash, check, money order and credit/debit cards are accepted. You can also use the 24/7 drop box outside the building.

Auto-Pay and Recurring Payments

Setting up automatic monthly payments through the City Utilities website ensures your bill gets paid on time each month.

To set up auto-pay:

• Log into your account on CorbinUtilities.com

• Click on AutoPay Program and fill out the auto-pay form

• Choose the date each month for payments to be deducted from your bank account

Recurring credit card payments can also be set up on the website under My Account. Auto-pay gives you peace of mind knowing bills are always paid on time.

Account Management Online

Creating an online account on the City Utilities Commission website allows you to:

• View current and past bills and payment history

• Set up recurring payments and auto-pay

• Update account information and contacts

• Receive paperless e-bills

• Monitor usage and charges

Having an online account makes managing your Corbin utilities simple and convenient. Sign up today!

Budget Billing

The Budget Billing program averages your utility costs over 12 months to provide the same predictable payment amount each month. This helps avoid seasonal spikes in your electric bill. To enroll, your account must be in good standing.

Payment Assistance Programs

If you are struggling to pay your Corbin utilities bill, these programs can help:

• LIHEAP provides heating and cooling bill assistance for low income residents. Apply through your local Community Action Agency.

• The Salvation Army offers limited utility bill help. Call 606-528-3205.

• NeedHelpPayingBills.com lists more bill pay aid programs in Kentucky.

Don’t hesitate to contact City Utilities if you need help paying your bill on time.

Avoid Late Fees

Corbin City Utilities bills are due by the 10th of each month. Late fees are assessed as follows:

• Electric: 5% fee after due date

• Water/Sewer: 10% fee after due date

Pay on time every month using auto-pay or recurring credit card payments to avoid late charges.

New Service Deposits

New Corbin utilities customers are assessed a deposit based on credit history:

• Good credit = no deposit

• Medium credit risk = 1 month’s max usage deposit

• High credit risk = 2 month’s max usage deposit

Deposits earn 2% annual interest paid out each December.

Understanding Your Utility Bill

Reviewing your monthly Corbin City Utilities bill ensures there are no errors and you understand the charges:

• Account number, meter number, billing date

• Previous balance, payments received

• Electric, water and sewer usage and meter readings

• Itemized list of all current charges and fees

• Total amount due and due date

Knowing how to read your utility bill makes it easier to budget and pay on time.

Paying your Corbin utilities through the City Utilities Commission website, by mail, in person or via auto-pay gives you flexible options to suit your needs. Be sure to pay by the due date each month and take advantage of online account management to simplify bill payment. Reach out if you need assistance paying your electric, water, sewer bill or have any other questions.