How to Pay Your Concentra Bill: A Step-by-Step Guide

If you received medical services from Concentra, you likely have a bill to pay Concentra offers several ways to pay your medical bills conveniently This guide will walk through the various options to pay a Concentra bill either online, by phone, or by mail.

Pay Online

The easiest way to pay a Concentra bill is through their online payment portal. Here is how to pay a Concentra bill online:

1. Go to https://payments.concentra.com/ on your computer or mobile device.

2. Click on “Pay Your Bills” at the top of the page

3. Select the type of bill you want to pay. The options are Workers’ Compensation Injury, Drug Testing/Exam/Other Non-Injury, or Urgent Care Patient.

4. If paying a workers’ comp or non-injury bill, enter your 8-digit account number. For an urgent care bill, enter your visit number.

5. Click “Look Up Bill.” Your balance due will appear.

6. Enter the payment amount, either the balance due or a different amount.

7. Enter your email address and click “Continue.”

8. Enter your payment information including name, billing address, and card details.

9. Carefully review all details and click “Submit Payment” to complete.

You will receive an emailed receipt after your payment is processed. Paying online provides quick confirmation and lets you securely store payment information for future transactions.

Pay by Phone

In addition to online payments, you can pay your Concentra bill over the phone.

To pay a Concentra bill by phone:

1. Call 1-800-487-7391 for billing support.

2. Select the appropriate option or department for your type of bill when prompted.

3. Have your account or visit number ready to provide to the representative.

4. Inform them you wish to make a payment and they will assist you.

5. Provide your payment information and amount to the representative.

6. Take down the confirmation number at the end of the call for your records.

The phone payment option allows you to speak directly with a billing agent when completing the transaction.

Pay by Mail

Sending a payment by mail is a traditional way to pay your Concentra medical bills.

Follow these steps to pay by mail:

1. Write a check or money order made payable to Concentra.

2. Include your 8-digit account number or visit number on the check if paying an urgent care bill.

3. Mail the payment to the address listed on your statement, or:

   Concentra
   P.O. Box 3700
   Rancho Cucamonga, CA 91729

4. Send the mail payment 10-14 days before your bill’s due date to ensure timely processing.

5. Use certified mail or delivery confirmation for added security.

While slower than electronic payments, paying by mail can be a good option if you prefer to budget mailed checks each month. Just make sure to account for mailing time.

Setup Automatic Payments

For worry-free bill payment, consider enrolling in automatic payments through Concentra. This deducts your balance due directly from a payment method monthly.

To enroll in automatic payments:

• Call 1-800-487-7391 and speak to a billing agent to sign up with a bank account or credit card.

• Mail in an auto-pay authorization form, available on the Concentra website, with your account information and desired payment method.

Recurring automatic payments prevent missed or late payments. Just be sure your payment account has enough funds when the monthly withdrawal occurs.

Payment Tips & Reminders

• Log into your Concentra account anytime to view balances, statements, and payment history.

• Contact Concentra billing immediately if you foresee difficulty making on-time payment.

• Discuss payment plan options with Concentra if unable to pay balance in full.

• Save confirmation numbers and payment receipts in case future billing issues arise.

• Make payments via certified check or money order if your balance has gone to collections.

• Set up calendar reminders for bill due dates so your account stays current.

Managing medical bills can be challenging. Take advantage of Concentra’s payment options like online, phone, mail, or automatic payments to maintain a positive billing account. Reach out for assistance if financial hardship occurs. Keeping your account in good standing ensures ongoing access to quality care.