Simplifying Water and Energy Bill Payments for Commercial Properties

Paying utility bills can be a tedious task, especially for owners and managers of commercial properties like apartment buildings, offices, retail stores, etc. With multiple tenants and units, the billing and payment process can quickly become complex and time-consuming This is where companies like Commercial Water & Energy Co (CWE) come in to streamline and simplify commercial water and energy bill pay.

The Challenges of Multi-Tenant Utility Billing

For multi-tenant commercial properties billing and collecting payments for utilities like water. gas. and electricity poses some unique challenges

• Multiple meters: Each tenant unit has its own meter for utilities like water and electricity, sometimes with dozens or hundreds of meters on a single property.

• Calculating tenant usage: The property manager has to read each meter, determine how much of the utility was used in each unit, calculate the tenant’s portion of the bill, and produce individual bills.

• Issuing bills: The manager has to generate and distribute bills to all tenants each billing cycle, by mail, email, or slipping printed bills under doors.

• Collecting payments: As tenants mail, drop off, or wire payments, the manager must ensure each payment is credited to the right tenant and unit.

• Following up on delinquent accounts: Late notices and phone calls are required to collect overdue payments from tardy tenants.

When you consider that this entire process has to be repeated each month for water, gas, and electric bills, it quickly becomes clear why multi-tenant billing is such a headache!

How Commercial Water & Energy Simplifies Billing and Payment

This is where the services of CWE come in to make the entire utility billing and payment process for commercial property managers significantly easier. Here’s how it works:

• Meter installation: CWE provides and professionally installs utility submeters for each tenant unit during initial property set-up. This captures individual utility usage.

• Meter reading: CWE remotely reads the meters via cellular endpoint so usage data is automatically collected. No more manual meter reading required!

• Bill calculation: Based on meter readings, CWE automatically calculates each tenant’s utility costs and generates customized bills.

• Bill delivery: Bills are delivered directly to tenants via mail and email for convenience.

• Payment processing: Tenants can pay bills easily by mail, online, over the phone, or at authorized payment centers. CWE processes all payments and credits the proper tenant accounts.

• Collections: CWE handles all past due notices, reminders, and other collection efforts to secure overdue payments from slow-paying tenants.

• Customer service: Tenants and property managers have access to CWE’s customer service staff to answer billing questions.

By outsourcing the dirty work of utility billing and payment processing to CWE, property owners and managers can focus on leasing, maintenance, financial oversight and other priorities without the recurring headache of utility billing each month.

Benefits of Submetering and Outsourced Billing

Switching to submetering and outsourced billing services from CWE offers a number of benefits:

Accurate tenant billing

Since each unit has its own meter, tenants pay for exactly the amount of utilities they actually use rather than splitting bills evenly. This is more fair and eliminates billing disputes.

Increased conservation

Submetering and pay-for-use billing gives tenants a financial incentive to conserve water and electricity. This helps the property save on utility expenses.

Simplified billing and collection

The outsourced billing and payment processing through CWE relieves the substantial administrative burden from property owners and managers.

Improved cash flow

Outsourced billing improves cash flow by providing one monthly payment to the utility company while CWE handles tenant billing and collections.

Reduced delinquencies

Experienced billing companies like CWE are equipped to collect from delinquent accounts using professional efforts and procedures. This reduces late payments.

Better expense recovery

Submetering allows owners to recapture and recover utility expenses directly from tenants responsible for usage rather than covering it in rent.

For any commercial property with multiple units, outsourcing utility billing and payment processing through a professional submetering service like Commercial Water & Energy is an excellent way to reduce costs, increase savings, improve collections, simplify management, and remove hassles. The benefits over attempting to handle it in-house are tremendous.

How Commercial Water & Energy Gets You Started

Switching to CWE for your property is quick and easy:

1. Contact CWE: Reach out to CWE online or call 866-914-4CWE to discuss your property needs and schedule a cost assessment.

2. Installation: CWE will professionally install advanced utility submeters for each unit on the property.

3. Account set-up: Units will be set up in CWE’s billing system and meters linked to each account.

4. Billing begins: Once the first meter readings are captured, CWE will begin utility billing, payment processing, and customer service.

With CWE’s experienced team, advanced metering technology, and dedication to customer service, you can have a streamlined submetering and billing solution up and running quickly. The years of headaches and hassles will be over.

So if you manage a multi-tenant commercial property and dread the monthly ritual of collecting water, gas, and electric payments, contact Commercial Water & Energy today to make utility billing easy! Their team of experts is ready to customize a submetering and billing solution that meets your property’s unique needs.