Having car insurance gives us peace of mind in case something unexpected happens on the road. But if you do get into an accident or have damage to your vehicle, you’ll need to know how to file a claim with your insurance company. This article will explain how to contact Commerce West Insurance to report a claim by phone or online.
Overview of Commerce West Insurance
Commerce West Insurance provides auto insurance policies in multiple states, They are committed to handling claims quickly and efficiently
Commerce West Insurance has skilled claim representatives available to take your report toll-free 24/7 You can call them anytime to start the claims process,
How to Report a Claim by Phone
To report a claim by phone you’ll call a toll-free number that’s specific to your policy
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Commerce West Insurance Company Policies: Call 1-866-351-2548 for policies starting with 64 or 80.
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MAPFRE Insurance Company: Call 1-877-MAPFRE-1. This number is for Commerce West policies issued by MAPFRE.
The claims agents are available 24/7 to take your call. When you call, have your policy number ready to provide.
The agent will gather details about what happened and information about your vehicle. Here are some tips on what details to have ready:
- Year, make, model of your vehicle
- License plate number
- Location and description of damage
- If vehicle was towed, where it was taken
- If someone else was driving, their name, address, date of birth and driver’s license number
- Details about other vehicles involved – their make, model, license plate, insurance info
- If police responded, which department and any citations issued
- Date, time and location of incident
- Names and contact info of any witnesses
- Names and details of any injured parties
Providing these details will help the claims agent fully document the incident and get your claim started as quickly as possible.
How to Report a Claim Online
You also have the option to report your claim online by completing Commerce West’s online claim form.
To find the form, go to www.mapfreinsurance.com/B2C/reportClaimStatic.html and click on “Report Your Claim Online.”
The form will ask you to provide details like:
- Your policy number
- Date and location of incident
- Description of damage or loss
- Contact information
After submitting the form, you’ll get a confirmation number. A claims agent will typically contact you within one business day to continue processing your claim.
Reporting your claim online is convenient if you don’t need immediate assistance. But for fastest service, calling is recommended.
What to Expect After Reporting Your Claim
Once you report your claim, a specialized claims adjuster will be assigned to your case. They will investigate what happened, assess the damage to your vehicle, and determine how much the insurance company will pay for repairs or replacement.
The claims adjuster will stay in touch with you throughout the process to keep you updated on the status of your claim. They may ask you to bring your vehicle to an auto body shop for an estimate. If your vehicle is a total loss, they will explain your options for getting its pre-accident value.
Reporting the claim quickly starts the ball rolling so you can get your vehicle repaired or replaced as soon as possible. Keep your claims adjuster’s contact information handy in case you have any questions during the process.
Contacting Commerce West Insurance with Claim Questions
If you already have a claim filed and need to contact your claims adjuster, call 1-866-351-2548 Monday to Friday from 8:30am – 5:00pm.
You can also fax any related documents to 1-877-324-6077.
The claims team is there to provide outstanding service through every step of the process. Don’t hesitate to reach out to them with any questions or concerns about an existing claim.
Key Takeaways
- Commerce West Insurance has 24/7 claims service – call anytime to report a claim by phone
- Have your policy number and details of the incident ready when you call
- You can also file a claim conveniently online at their website
- A claims adjuster will be assigned to your case to manage the process and keep you updated
- Contact Commerce West with any questions about existing claims during business hours
Reporting a claim promptly is key to getting your vehicle repaired or replaced quickly. Keep the Commerce West Insurance claims phone numbers handy so you can easily start the process if the need arises. Their experienced team is available around the clock to take your call and get your claim resolved.
Who is handling my claim?
Our Claims Service Center Representatives will work with you to get the basic claim information when you send us your claim. They will then assign a Claim Representative to take care of your needs.
Also, a MAPFRE Insurance Appraiser will be sent to look at your car and write up an estimate of the damage. You may also be able to use one of MAPFRE’s faster repair or appraisal options, which are explained below.
The participating CAR EZ auto repair shops and MAPFRE Insurance have teamed up to give you quick, easy, and convenient service. The repair shops that are taking part follow strict professional standards, have great reputations, and want to provide excellent customer service every time.
Reporting a Claim⦠the sooner, the better
- Contact us directly
- Click here to report your claim online
- Call your insurance agent
AAA Michigan Claims | ClaimSecrets
FAQ
Are commerce insurance and MAPFRE the same?
Who bought Commerce Insurance?
Formerly
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Commerce Insurance Group
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Founder
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Arthur J. Remillard, Jr.
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Defunct
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2008
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Fate
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Acquired by MAPFRE S.A.
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Headquarters
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Massachusetts
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What is the phone number for West Bend insurance claims?
How do I Check my commerce insurance claim status?
Check on your claim status: If you have an existing claim with Commerce Insurance you can call 1-800-221-1605 in Massachusetts or 1-800-513-4813 in New Hampshire to check on the status of your claim. The claim department is open from 8 a.m. to 4:30 p.m. Monday to Friday. File a Commerce insurance claim online.
What types of insurance does Commerce insurances offer?
There are various insurances policies to choose from at Commerce Insurances. Customers can choose auto, home, personal umbrella and earthquake/flood insurance. Auto: Both liability and full coverage, including comprehensive and collision policies, are available from Commerce Insurance.
How do I file a claim online?
If you prefer to file your claim online, you may complete our online claim submission form. After completing the form, you will be provided with a submission number, and one of our representatives will typically contact you within one business day to provide you with any additional claims information.