How to Use the Comcast Automated Phone System for Convenient Bill Pay

As a Comcast Xfinity customer, you likely appreciate the convenience of having TV, Internet, home phone, and other services bundled into one bill from one provider. However, remembering to pay your monthly Comcast bill on time can sometimes slip your mind in the midst of your busy schedule. Fortunately, Comcast offers an automated phone system that makes paying your bill quick and easy. All it takes is calling one simple number.

Overview of Comcast’s Automated Bill Pay System

Comcast’s automated phone system, also known as the interactive voice response (IVR) system, allows Xfinity customers to check their balance and make bill payments by phone 24 hours a day, 7 days a week. The automated system uses voice prompts to guide you through the process quickly, without having to wait to speak with a live agent.

To use the system, you just call the Comcast automated bill pay phone number at 1-800-XFINITY (1-800-934-6489) from any touch-tone phone. After dialing, you simply follow the voice instructions to enter your account information and make a payment

Benefits of Using the Automated Phone System

Paying your Comcast bill through the automated IVR system has many advantages

Convenience – Available any time of day, any day of the week
Quick – No hold times; takes just a few minutes
Simple – Just follow the voice prompts
Secure – Encrypted payment process
Payment proof – Get a confirmation number
Current balance – Check your up-to-date account balance
Flexible – Use credit/debit card, checking account
Receipt – Can request a receipt be mailed
Accessibility – Use any touch-tone phone

Steps for Paying Your Bill via the Automated System

Making a payment through the Comcast automated phone system only takes four simple steps:

Call 1-800-XFINITY (1-800-934-6489) from any touch-tone phone.
Listen to the voice prompts and press 2 for Billing and Payments.
When prompted, enter your 10-digit Comcast account number.
Follow the voice instructions to make your payment using either a credit card, debit card, or check.

Once your payment goes through, you will receive a confirmation number for your records. The payment will typically process on your account within an hour if made before 7:00 pm EST.

What Information You Need to Have Handy

Before you call to make an automated payment, have these items ready:

Your 10-digit Comcast account number
The service address on the account
A valid credit/debit card or checking account number
The amount you want to pay
The billing name and address for the payment method

Having this information prepared ahead of time will allow you to quickly breeze through the payment process.

Making a One-Time Payment

Follow these specific steps to make a one-time bill payment over the automated system:

Call 1-800-XFINITY (1-800-934-6489).
Press 2 for Billing and Payments.
Enter your 10-digit account number.
Press 2 for a one-time payment.
Choose your payment method – press 1 for credit/debit card or 2 for checking account.
Enter your payment information including the pay amount.
Listen to the summary and confirm the payment details.
Make a note of the confirmation number.

Setting Up Recurring Payments

You can also use the IVR system to setup recurring automated payments, so you never miss a bill again:

Call 1-800-XFINITY and follow prompts to payment system.
Enter your Comcast account number.
Press 3 to enroll in auto pay program.
Select your payment method.
Enter the date you want your monthly auto payment to deduct.
Confirm your enrollment details.

Your bill will now be paid automatically each month on the date you selected.

Accessing Your Comcast Account Balance

In addition to making one-time or recurring payments, you can check your up-to-date account balance through the automated system:

Call 1-800-XFINITY.
Press 2 for Billing and Payments.
Enter your 10-digit Comcast account number.
Press 1 to hear your current balance.

Monitoring your balance ensures you pay the correct amount and avoid any late fees.

Get Started with Automated Bill Pay

Paying your monthly Comcast Xfinity bill is a breeze when you use the automated phone system. Just dial 1-800-XFINITY and follow the voice prompts to make a payment 24/7. Set up automatic recurring payments to make bill pay even more convenient. Use this fast, easy method to say goodbye to late fees!

Comcast Automated Bill Pay Number

Billing & PaymentsWe’re committed to taking care of our customers. Learn how we’re addressing billing and payments,ACP is designed to help lower-income households connect to the internet and stay connected. The program provides eligible customers of participating broadband providers up to a $30/month ($75/month for Tribal lands) credit toward internet and mobile services for the duration of the program. The amount of the credit depends on the rate for the services selected. At this time, the federal government is no longer accepting new ACP enrollments.

There are many ways to manage your Xfinity Internet, TV, Voice and/or Home bill:

You can schedule a payment for a future date in My Account, at xfinity.com/myaccount or through the My Account app.
If you would like to change your bill due date to a different date in the month going forward, you can also do that in My Account. If your bill is already past due, this option will not be available to you.

Log into xfinity.com/myaccount
Select Billing, then Bill and Payment Settings
Click on Schedule a Payment
Then go to Payment Date and choose a new due date If you need more help, you can chat with the Xfinity Assistant. Or, report an issue online if you believe your payment was misapplied (or is missing).

Your account may be eligible for a payment arrangement. Payment arrangements can be made using My Account, the Xfinity Assistant, or our automated voice response system.

We understand how important it is to stay connected to your Xfinity Mobile service and are here to help make this possible. If youd like to explore some of our flexible payment options, please give us a call at (888) 936-4968 or chat with us through the Xfinity Assistant. Remember, you can visit My Account online or through the Xfinity Mobile app to make a payment at any time or update your card on file. Here are a few tips to help manage your Xfinity Mobile charges:

Use your in-home WiFi whenever you’re home to help offset your cellular data usage.
Visit My Account online or the Xfinity Mobile app to switch between Unlimited or By the Gig shared data, as needed, for each line on your account.

Xfinity Prepaid service allows you to pay in advance for home Internet and in-home WiFi service and easily refill online. To see if Prepaid service is offered in your area, and to learn more about how to stream movies and TV using Xfinity Prepaid Instant TV, visit

Can I pay my Xfinity bill over the phone?

FAQ

What phone number is 800-934-6489 Comcast?

If a communication, whether it be an email, text message, or phone call claiming to be from Comcast or Xfinity, seems suspicious in asking for payment or personal information, call us at 800-xfinity (800-934-6489) to verify if the communication is legitimate.

Does Comcast have auto pay?

When you sign up for automatic payments and paperless billing and are eligible, you’ll receive up to a $10 discount on your monthly Xfinity bill.

How do I pay my Comcast bill without logging in?

Pay your bill without signing in (Quick Pay) Enter your account number and an additional account detail (phone number or ZIP code) to authenticate your account and select Continue. Select the amount you want to pay and your payment method.

Can I pay my Xfinity prepaid over the phone?

For your privacy, our Customer Care representatives can no longer accept refill payments over the phone. To keep your service active without refilling manually, you can use a credit, debit or prepaid card to set up AutoRefill online at my.xfinityprepaid.com.

How do I pay my Comcast Business bill online?

Comcast Business customer? Click on the account icon in the upper righthand corner of Xfinity.com to pay your bill, check your balance, see your billing history, sign up for automatic payments and paperless billing, and so much more. All online, available 24/7.

How do I pay Xfinity by phone?

By Phone – Call 1-800-Xfinity and follow the prompts to use the automated payment service by phone. Please note an additional fee may apply. Mail – Xfinity customers are still welcome to send payment through the mail. We want every customer interaction with us to be convenient, fast and easy.

How do I pay Xfinity If I’m not enrolled in automatic payments?

If you’re not enrolled in automatic payments, you receive a notification on your homepage once you log in to your account. Click Enroll to get started. Sign in to your account using your Xfinity ID and password. Click the Account icon from the top-right corner. Select Billing from the menu. Select Bill details.

How do Xfinity payments work?

When you enroll in automatic monthly payments, the then-current balance on your account will be charged to the payment method on file. Your current balance is the amount on your Xfinity bill, minus credit adjustments or payments posted to your account after the bill was issued. The payment will be processed on the Xfinity bill due date.

How long does it take to pay my Comcast Bill?

A computer-generated e-mail regarding the payment will be sent to the e-mail address on file within 24 hours and it will appear on your next bill. I want to pay my sons comcast bill

When will my Xfinity mobile payment be processed?

The payment will be processed on the Xfinity bill due date. The following instructions do not apply to Xfinity Mobile automatic payments. You must access your Xfinity Mobile account to change payment options for your mobile service.