Columbia Gas provides natural gas service to homes and businesses across many states Paying your gas bill on time each month is important to avoid service disruptions. Columbia Gas offers several ways to pay your bill, including convenient online payment options.
This guide will outline the key details on how to pay your Columbia Gas bill online through their website. We’ll also cover alternative payment methods, fees, processing times, and tips for keeping your natural gas account in good standing.
Overview of Columbia Gas
Columbia Gas is a major natural gas utility serving over 1.4 million customers in the following states:
- Pennsylvania
- Ohio
- Virginia
- Maryland
- Kentucky
They deliver gas for heating, hot water, cooking, and clothes drying in residential homes as well as commercial businesses. Columbia Gas bills customers on a monthly basis
Columbia Gas Online Account Management
Columbia Gas offers an online self-service customer portal for account management and bill payment.
To access it, go to www.ColumbiaGasYourAccount.com
Through the online portal, you can:
- View current and past bills
- Make one-time payments
- Set up recurring payments
- Go paperless
- Submit meter readings
- Update account information
- And more!
So the online portal provides a full suite of account management tools in addition to online bill pay.
How to Pay Your Columbia Gas Bill Online
Paying your gas bill through the Columbia Gas online portal is easy and only takes a few minutes:
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Click “Register” if new user
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Login with your credentials
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Select “Make Payment”
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Enter payment amount
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Enter payment method
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Review and submit payment
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Get confirmation number
And that’s it! The online process is quick, convenient, and secures your on-time payment.
Payment Method Options
When paying your Columbia Gas bill online, you can use:
- Debit card
- Credit card (Visa, Mastercard, Discover)
- Electronic check
Enter your payment method information securely when prompted.
Convenience Fees
Please note that Columbia Gas does charge convenience fees for online payments:
- $1.95 fee for debit/credit card payments
- $0.95 fee for electronic check payments
So your total online payment amount will include the convenience fee. Just factor this small surcharge into your monthly gas bill budget.
Payment Processing Timelines
One major benefit of paying online is speed. Here is when online payments are processed:
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Credit/debit cards: Posted to your account real-time
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Electronic checks: Posted to your account within 2 business days
So paying online helps ensure timely payment processing to avoid late fees.
Alternative Ways to Pay Your Columbia Gas Bill
In addition to the online portal, you have these other payment options:
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By mail: Send check or money order with bill stub
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In person: Pay with cash, check or money order at an authorized payment center
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By phone: Call automated pay-by-phone line
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Auto-debit payments: Set up recurring monthly bank withdrawals
Refer to your monthly bill for instructions on these other payment methods. The online portal provides the fastest service and convenience.
Late Fees and Shut Off Policies
To avoid penalties, you must pay your Columbia Gas bill by the due date printed on your monthly statement. Here are the consequences for late payments:
- Late payment fee applies
- Disconnection notice is sent
- Gas service may be disconnected
Avoid these outcomes by paying on time! Contact Columbia Gas immediately if you expect to miss a payment or need assistance.
Getting Account Help
If you need assistance with your Columbia Gas account, customer service options include:
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Contact the online customer portal
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Call 1-888-460-4332
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Email customer support
So don’t hesitate to reach out by phone or online for any account needs.
Recap of Columbia Gas Bill Pay Tips
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Use online portal for fast and easy payment
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Have bill handy to enter amount due
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Note convenience fees per online payment method
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Pay by due date to avoid late fees
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Setup automatic payments for worry-free billing
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Contact support for any account issues
Paying your monthly Columbia Gas bill online through their customer portal is the best way to ensure timely, convenient payment processing. Use this guide to manage your natural gas account responsibilities.
Pay automatically with AutoPay
AutoPay allows us to automatically withdraw your payment from your checking or savings account each month.
Pay with credit card, debit card, PayPal, Venmo or Amazon Pay
You can pay online using your credit card, debit card, PayPal, Venmo or Amazon Pay. Our payment processing vendor Paymentus will charge a convenience fee of $2.00 per transaction.
Energy Assistance
FAQ
Can you pay Ohio gas online?
Does Columbia Gas of Ohio have an app?
What is the phone number for Columbia Gas of Kentucky payment?
What happens if I pay my Columbia Gas Bill by check?
When you pay your Columbia Gas bill with a check, you authorize us to convert the check to electronic data and make a one-time electronic funds transfer from your checking account for that payment. Funds could be transferred as early as the day after we receive your payment.
How does Columbia Gas of Ohio pay a past-due bill?
Columbia Gas of Ohio offers a payment plan for customers with past-due balances. You can pay one-third of your total bill, including any past-due amount, during the heating season. The unpaid balance is divided into equal payments over six months.
How can I pay my utility bill in Columbia County?
To pay your utility bill in Columbia County, you can make online payments via PayGov.us for Ellisville and Mason City utility customers. Your statement should have the Columbia County, Gateway to Florida logo on the top left. If you are unsure, please contact your utility provider for more information about making online payments.
Does Columbia Gas have a mobile app?
Look no further – Customize your account with the Columbia Gas mobile app for iPhone. It’s perfect for YOU! Look no further – Customize your account with the Columbia Gas mobile app for Android. It’s perfect for YOU! Why Download? Download your bill, pay with ACH, credit, debit and more! View your payment history from anywhere.
How do I join the Columbia Gas Talent Network?
Join our Talent Network! Download the Columbia Gas Mobile App today and customize your account so it’s perfect for YOU! Easily view your bill, check usage or make a payment. Enroll in programs like AutoPay, Budget Plan and many more. Take your account with you wherever you go. Use our online form to opt in or opt out of the eligible customer list.
How do I pay my bill online?
You can pay online using your credit card, debit card, PayPal, Venmo or Amazon pay through our payment processing vendor Paymentus. No fees apply to residential customers. Pay Now Find an authorized payment location near you to pay your bill in person. Search Locations Call 1-866-694-1828 to make a payment. No fees apply.