If you’re a resident or business owner in Columbia County, Georgia, paying your water bill on time is essential to maintaining uninterrupted service This guide will walk you through all the ways to pay your Columbia County water bill quickly and easily.
Overview of Columbia County Water Billing
The Columbia County Water Utility provides water and sewer services to over 50,000 customers across the county. They bill customers monthly and send paper statements by mail or electronic statements by email.
Payments are due by the due date printed on your monthly statement to avoid late fees or service disruption, The Utility offers various payment options to fit any schedule or preference
Below are some key facts about Columbia County water billing:
- Bills are sent monthly
- Due dates are assigned to each account
- Late fees apply after due date passes
- Services can be disconnected for non-payment
- Multiple payment options available
Understanding these basics will help you pay on time and keep your services flowing.
Convenient Ways to Pay Your Columbia County Water Bill
Columbia County Water Utility offers various payment channels to provide flexibility and convenience:
Pay Online
The fastest and easiest way to pay is through the online payment portal. You can securely pay by credit/debit card or e-check. A $2.50 convenience fee applies.
Pay By Phone
Call toll-free 844-441-8021 to pay over the phone using your water account number. Fees apply to phone payments.
Pay By Mail
Mail a check or money order to:
Columbia County Water Utility
P.O. Box 960
Grovetown, GA 30813
Please allow 7-10 days for mailed payments to process.
Pay In Person
Visit the Water Utility Business Office at 2140 William Few Pkwy in Grovetown. Payments can be made by cash, check, or card.
Pay By Bank Draft
Sign up for monthly auto-drafts from your bank account by submitting a Bank Draft Authorization form. Drafts happen on the 10th or 25th of each month.
Pay at Official Payment Center
Take cash, checks, or money orders to one of Columbia County’s authorized payment centers. Locations include Kroger, Walmart, and more.
Emergency Payments After Shutoff
If your water has been shut off for non-payment, you must pay the full balance due plus a $60 penalty fee to restore service. Partial payments will not reconnect service.
Payment Tips & Reminders
Keep these tips in mind to pay your Columbia County water bill smoothly:
- Have your account number handy when paying online/by phone
- Allow 3-5 business days for payments to process
- If mailed, allow 7-10 days for payments to post
- Late fees apply after due date passes
- Shutoffs occur if past due balances aren’t paid
- Service won’t be restored until full balance + fees are paid
Setting bill reminders and knowing shutoff policies will help avoid late fees or disruptions.
Financial Assistance for Water Bills
If you’re facing financial hardship and unable to pay your water bill, Columbia County offers these assistance programs:
Payment Arrangements
Contact the Utility to set up a personalized payment plan for past due balances. Plans can be adjusted if your situation changes.
Balance Forgiveness
One-time balance forgiveness may be granted to customers in emergency situations. Strict eligibility requirements apply.
Bill Discounts
Seniors and disabled customers may qualify for a 30% discount on water service rates. Submit an application with income documentation.
Don’t hesitate to call Columbia County Water Utility at 706-863-6928 if you need help paying your bill. They’ll work to keep your water flowing.
Avoiding Columbia County Water Bill Scams
Unfortunately, scammers sometimes pose as utility companies to trick customers. Be wary of these potential water bill payment scams:
- Calls/emails demanding immediate payment to avoid shutoff
- Requests to purchase prepaid debit cards to pay bills
- Calls from numbers not affiliated with Columbia County
- Emails with fake logos asking for personal information
Only use official County channels and numbers to ensure secure bill payment.
Paying Your Columbia County Water Bill
Accessing water services in Columbia County is vital for homes and businesses. Paying your bill fully and on time prevents costly shutoffs and keeps the water flowing.
Use the online portal, phone payments, auto-drafts, authorized payment centers, or the business office to pay on your schedule. And contact the Utility right away if you need financial assistance.
Following these tips will make paying your Columbia County water bill stress-free and hassle-free. Maintain uninterrupted service by keeping your account current.
How to pay your bill:
- At least 24hr notice needed. $50 set up fee will be added to 1st bill.
- If Same Day New Service is required we will add $40 Same Day Fee on top of the $50 Setup Fee on the 1st bill.
- To start New Service please call our main line at 706-863-6928, Mon – Fri 8am – 5pm.
Columbia County Water Utility
Where can I pay my Columbia County water bill?
The ONLY official places to pay your water bill are the Columbia County Water Utility Administration Office (2140 William Few Parkway, Grovetown) or online at www.columbiacountyga.gov. Columbia County cannot control when, or if, payment is received from third parties.
How do I make a payment without a Columbia County water account?
You can create a new account on the Columbia County Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account. Want to pay without an account? You can make a one-time payment without creating an account.
What happens if I don’t pay my water bill in Columbia County?
Columbia County cannot control when, or if, payment is received from third parties. This could potentially result in a late payment from the customer or even disconnection of water due to non-payment. Providing a receipt from a third party will not be accepted as proof of payment.
What is the Columbiana County water and sewer payment service?
This service is for paying Columbiana County Water and Sewer payments electronically and is a service of Value Payment Systems. All payments are processed immediately and the payment date is equal to the time you complete your transaction. Please make a selection from the menu below to proceed.
How do I pay for Columbia Water?
Columbia Water has several convenient ways to pay: Online by clicking here. Click here to create an account. In January, 2014, the City of Columbia issued a request for proposals from companies offering options for exterior water and sewer service line and interior plumbing coverage to our customers.
What services does Columbia County Water Department provide?
Provides essential city services such as recycling, trash collection, street maintenance, and more. Looking for water bill payments & service in Columbia County, GA? Quickly access information about 2 Water Departments near you!