How to Pay Your College Station Utilities Bill Online

Living in College Station means benefiting from reliable electric, water, sewer, and other utility services provided by College Station Utilities (CSU) But when it’s time to pay your monthly utility bill, you want the process to be just as seamless

The good news is CSU offers fast, easy online payment options. As a CSU customer myself I was thrilled when they introduced their new upgraded online account portal. No more paper checks and snail mail hassles!

If you haven’t already gone digital with your CSU utility bill payment, keep reading. I’ll explain the benefits of paying online and walk through the process step-by-step.

Why Pay Your CSU Bill Online?

Here are some excellent reasons to ditch the paper and pay online:

• It’s fast – Make secure payments in under 5 minutes any time.

• It’s easy – User-friendly website and mobile app.

• It’s flexible – Use credit/debit cards, checking, PayPal.

• It’s automated – Set up recurring payments to avoid late fees.

• It’s eco-friendly – Go paperless and help the environment.

• It’s mobile – Pay on your smartphone or tablet on the go.

• It’s transparent – View billing history and usage data.

As you can see, paying your CSU bill online is clearly the best choice over the old-school paper check approach.

How to Set Up Online Account Access

Before you can pay online, you need to register for a new customer account on the CSU website. Here are the steps:

1. Go to CSU.cstx.gov

2. Click on “Sign Up”

3. Enter your name, email address, and create a password

4. Verify your email address by clicking the confirmation link

5. Return to the website and log into your new account

It only takes a few minutes to set up your online account profile.

Adding Your CSU Account to the Portal

Once your profile is created, you can add your CSU utility account by:

1. Clicking on the “Enrollment” tab

2. Entering your new 10-digit CSU account number

3. Adding a phone number associated with your account

4. Completing account enrollment

You can now access your account details and make online payments!

Checking Your Current Balance

Before paying your bill, you’ll probably want to check your outstanding balance. Simply:

• Log into your CSU online account
• On the overview page, look for “Current Charges”
• This shows your total owed for the current billing period
• Click “View Bill” to see a detailed breakdown

Having the exact balance amount ensures you pay the right total and avoid any late fees.

Making a One-Time Payment

Ready to pay your CSU bill? Just follow these quick steps:

1. From your account, click on “Make Payment”

2. Enter the payment amount (your current balance or custom amount)

3. Select payment method – credit/debit card, bank account, PayPal

4. Enter your payment details and billing address

5. Carefully review everything then click “Submit Payment”

That’s all there is to it! Your CSU utility payment will be processed instantly.

Setting Up Automatic Payments

For maximum convenience, you can enroll in auto-pay:

1. From your account, click on “Manage AutoPay”

2. Check the box to enable AutoPay

3. Choose the day each month for payments to deduct

4. Enter your payment method details

5. Review and submit your enrollment

Your CSU bill will now be paid automatically each month. Just be sure to have sufficient funds available on debit date.

Getting Payment Receipts and Confirmation

Wondering if CSU received your payment? You can view and print receipts right from your online account:

1. Click on “Payment History”

2. View your last 12 months of payments

3. Click any payment to access the receipt

4. Print or save the receipt for your records

So you can always have proof and peace of mind that your payment went through successfully.

Getting Help with Online Bill Pay

Having trouble getting signed up or making CSU bill payments online? Contact customer service for assistance:

• Call 979-764-3535 Monday through Friday 8am – 5pm

• Email questions to [email protected]

• Visit the walk-in office at 310 Krenek Tap Rd, College Station

The friendly utility billing staff will be happy to answer your questions or provide hands-on support.

Ditch the dusty checkbook and envelopes—go digital with CSU online bill pay instead! It’s the fast, easy, and environmentally friendly way to handle your utility payments.