Living in Cobb County, I know the importance of having access to clean, reliable water services. Paying your water bill on time each month is essential to avoiding disruption. In this comprehensive guide, I’ll walk through all the ways Cobb County customers like me can pay water bills conveniently.
Overview of Payment Options
Cobb County Water System aims to make bill payment simple through various online phone mail and in-person methods
- Online via Customer Self-Service portal
- By phone – automated or agent-assisted
- Mail-in check or money order
- In person with cash, check or money order
- QuickPay online without login
- Mobile payments through Cobb County app
They offer flexibility to suit different needs and make it easy to pay on time I’ll share tips for utilizing these payment choices
How to Pay Your Water Bill Online
The fastest way to pay is through the online Customer Self-Service (CSS) portal. You can register for an account or make one-time QuickPayments without registration.
To start, go to https://www.cobbcounty.org/water/customer-service/bill-pay and have your new 9-digit account number ready (printed on each bill).
Pay via CSS Portal
First-time users, click “Sign Up Now” to register with your name, email, and password. Check your email for a verification code to complete signup.
Then you can:
- Login anytime to view your balance
- Securely store payment methods for faster checkout
- Schedule one-time or recurring auto-pay
- Go paperless with eBills
QuickPay Without Login
Choose “QuickPay” and enter your account number and exact balance. Pay as a one-time guest with your payment info without creating an account.
Paying by Phone
Call 770-419-6200 and use the automated system or speak to a customer service agent. Have your 9-digit account number ready.
- Use saved payment methods or provide card details each call
- Receive an email receipt after paying
- Available 24/7 for your convenience
Paying by Mail
Mail a check or money order to the payment address printed on your water bill. Allow 7-10 days for delivery and processing. Write your account number on the check to ensure proper crediting.
Send to:
Cobb County Water System
PO Box 580234
Charlotte, NC 28258-0234
Paying in Person
Bring your water bill to one of the authorized pay stations and pay by cash, check or money order. Find locations on the Cobb County website.
You can also pay in-person at:
Cobb County Water Customer Service Facility
660 South Cobb Drive
Marietta, GA 30060
Tips for Convenient Payment
Follow these tips for smooth water bill payment:
- Go paperless with eBills to access instantly
- Sign up for reminders to get due date alerts
- Schedule recurring auto-pay for on-time hassle-free payment
- Pay early to avoid last minute delays or issues
- Store payment details securely in your online account
- Get receipts by email for payment confirmation
- Use the mobile app to pay on-the-go
Avoid Late Fees and Service Disruption
Cobb County water bills are due monthly. The exact due date is printed on your statement.
Pay the full balance by the due date to avoid:
- 10% late fee on unpaid balances
- Water service interruption after 30 days past due
- Reconnection fees to restore service
If unable to pay on time, call immediately to discuss payment plan options. Communicate any payment difficulties so they can assist you.
I recommend paying a few days early as a buffer just in case of processing delays. Online payments credit same-day, while mailed payments take longer.
Manage Your Water Account Online
The online CSS portal allows customers to easily manage their water account.
After registering, you can:
- View water usage and billing history
- Update account and contact information
- Set up paperless billing and autopay
- Pay your bill online 24/7
- Submit service requests and changes
- Report water emergencies
- And more!
Accessing your account online provides ultimate convenience. I highly recommend enrolling in the CSS portal.
Select the Best Payment Method for You
With the variety of options Cobb County offers, evaluate your needs and choose the payment methods that work best for your lifestyle. I find automatic payments through the online portal to be the most convenient way to pay each month. Discover the solutions that simplify bill payment for you.
Paying your water bill on time doesn’t have to be a headache. Leverage Cobb County’s flexible, user-friendly payment options to maintain service. Feel free to contact their team for any questions or assistance with getting your bill paid.
Water News & Highlights
Purchase and install a Flume Smart Home Water Monitor and receive a $100 credit on your water bill. Read more…
View your 2024 Annual Water Quality Report and learn more about your drinking water. This report contains important information about the source and quality of your drinking water. Learn more…
- U.S. Drought Monitor: Abnormally Dry
- November rainfall level: 2.83 inches
- 2024 rainfall level: 47.56 inches
- Allatoona Lake & Chattahoochee River: At or below normal levels
Make a difference in your community thru hands-on projects that connect everyday behaviors and environmental health.
Prevent sewer problems at home during the holidays by scraping leftovers and wiping fats, oils, and grease (FOG) off plates and pans into the trash, using a sink strainer, and emptying the collected debris into the trash. Read more…
Water Matters is your quarterly connection to Cobb Waters education and volunteer programs. Explore natural history, biodiversity, conservation, local volunteer opportunities, and more. Click to download the most recent publication of Water Matters.
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FAQ
What is the phone number for Cobb County water bill payment?
What is the phone number for Cobb County Water Activation Token?
How do I pay my DC water bill?
Where can I Find my Cobb County Water Account Number?
Your account number can be found on your most recent Cobb County Water bill. When you input it into the site, you must type it in exactly as it appears on your bill. Once you are registered, you can pay your bill online. If you don’t want to create an account online, that is okay, too.
How do I pay my Cobb water bill?
ater bill and at www.cobbwater.org.Bill PaymentsCustomers may access account information and make payments via the website (www.cobbwater.org) Interactive Voice Response System 770.419.6200. Payment options include: Automatic Bank Draft – Direct payments from c
Does Cobb County water system accept credit cards?
stomer bank accounts to Cobb County Water System. Payments On-Line – Water System Customers have the tion to pay their bill securely on the Internet. All major credit cards (VISA, MasterCard, Discover, Am ican Express and VISA Check cards) are accepted. Payments will be
Does Cobb County offer a payment plan?
For residents who need assistance paying their water bill each month, Cobb County does offer payment plan options. You can discuss a payment plan with customer service if you are struggling to pay your bill due to financial hardship or extenuating circumstances. This can help avoid disconnection and spread payments over time.
How often does the Cobb County water system read a meter?
The Cobb County Water System bills for water and sewer service on a regular cycle. We strive to read each meter every 28-32 days. Sometimes weather, holidays, or service issues will extend the reading period. If we provide you with both water and wastewater service, you should see a line for each on your bill.
Does Cobb County water system repair a private water system?
ficiently and there are no hidden or slow leaks. Any private plumbing stem issues are the customer’s responsibility. Cobb County Water System does not offer repair services on privat property, you should contact a licensed plumber. The Water System