A Complete Guide to Paying Your Cleburne County Water Bill Online

Having access to clean, reliable water is something we often take for granted. Paying the water bill promptly each month is key to avoiding any service interruptions. For Cleburne County Water Authority customers, paying your water bill online is a convenient option. This comprehensive guide will walk through the online payment process step-by-step.

Cleburne County Water Authority (CCWA) provides water service to over 5,000 residential and business customers across Cleburne County, Alabama. They are committed to delivering high-quality water and customer service to their clients.

CCWA partners with Nexbillpay to offer online water bill payment as a quick and easy option for customers. With Nexbillpay, you can pay anywhere 24/7 using a secure online portal.

Benefits of Paying Your Water Bill Online

Paying your CCWA water bill online using Nexbillpay offers several advantages:

  • Convenience – Pay on your schedule, anytime from anywhere
  • Efficiency – Takes just minutes to complete online
  • Security – Site uses industry-standard encryption
  • Flexibility – Use credit/debit cards, bank accounts, or e-checks
  • Control – View balance and payment history in your account
  • Rewards – Earn points through rewards programs
  • Savings – Avoid late fees by paying on time

How to Sign Up for Online Bill Pay

Signing up for online bill pay with CCWA is simple and only takes a few minutes Just follow these steps

  1. Go to CCWA’s Nexbillpay website

  2. Click “Sign Up” in the top right corner.

  3. Enter your 10-digit CCWA account number, name, email address, and phone number.

  4. Create a username and password. Confirm your password.

  5. Read and accept the terms and conditions.

  6. Click “Finish” to complete your enrollment.

Once registered you can start paying your CCWA water bill online right away!

Making One-Time Water Bill Payments

If you don’t want to sign-up for an account, you can make one-time CCWA water bill payments as a guest:

  1. Go to CCWA’s bill pay site.

  2. Click “Make a One Time Payment.”

  3. Enter your 10-digit account number and the payment amount.

  4. Fill in your payment information and details.

  5. Click “Continue” to proceed to the payment processing page.

  6. Review all details to ensure accuracy before submitting payment.

Setting Up Recurring Automatic Payments

For maximum convenience, you can enable automatic payments through your online account. Here’s how:

  1. Log into your Nexbillpay account.

  2. Under “My Profile,” click on “Recurring Payments.”

  3. Check the box to enable automatic payments.

  4. Choose the date you want payments withdrawn on each month.

  5. Select whether to use your card on file or bank account.

  6. Review terms and click “Activate” to complete setup.

Now your water bill will be paid on time automatically each billing cycle!

Getting One-Time Payment Reminders

You have the option to receive email or text reminders when your water bill is due:

  1. In your Nexbillpay account, go to “My Profile” then “Notifications.”

  2. Check the box next to “Due Date Reminders.”

  3. Select whether you want reminders by email, text, or both.

  4. Click “Save” at the bottom.

Helpful Tips for Paying Your CCWA Water Bill Online

  • Save your username and password in a secure place to easily log in.

  • Sign up for paperless billing to receive bills electronically.

  • Pay a few days early to ensure on-time payment.

  • Contact CCWA if your balance seems higher than expected.

  • Update your payment method if your card expires or is cancelled.

  • Set bill reminders to avoid forgetting and incurring late fees.

  • Review payment history to double check billing and payments.

Paying Your Water Bill Without an Online Account

If you prefer not to create an online account, CCWA offers other ways to pay your water bill, including:

  • By phone – Call toll-free 877-261-8854 to pay using the automated system.

  • In person – Visit the CCWA office at 12218 AL-9, Heflin, AL 36264 with your payment.

  • By mail – Detach payment stub from your paper bill and mail with check or money order.

When paying without an account, be sure to have your 10-digit account number handy to correctly identify your balance.

Getting Support From Cleburne County Water Authority

If you ever have questions or issues related to your water service, billing, or online payments, don’t hesitate to reach out to CCWA’s customer care team:

  • By phone – call 256-463-7860

  • In person – visit the CCWA office

  • By email – send a message to [email protected]

Their team is available Monday-Friday from 8am-5pm to provide support.

Paying your water bill through Cleburne County Water Authority’s online payment system using Nexbillpay is a breeze. By signing up for an account, you can easily view your balance, make one-time payments, set up autopay, and more. Just remember your account number and password for quick access. Paying on time means uninterrupted water service.

Cleburne County Water Bill Pay

7/13/21 Water Authority Operations Manager Mike Copeland addresses the Cleburne County Commission

What payment options does Cleburne County Water Authority offer?

Cleburne County Water Authority has partnered with Nexbillpay to extend an additional payment option for customers interested in using their check, debit, or credit cards. Nexbillpay is a trusted third-party automated payment service that allows you to pay online. You will need your Account Number provided on your statement.

How do I pay my water bill in Cleburne?

For new customers that have not received a water bill, you will need to enter $10 in the space for LAST PAYMENT. Cleburne Utility Billing customers can pay their bill by phone by calling 866-341-9322. Customers can pay by credit or debit card and hear real-time balances and due dates.

What does utility billing do in Cleburne?

Utility Billing provides a variety of services for the residents of Cleburne. The main function of this department is to record, bill and collect for water, sewer and sanitation services. We have approximately 10,221 active accounts. The city is divided into five billing zones. Each zone has a different due date.

How can I pay taxes in Cleburne County?

This service is being offered as an optional method of payment for tax payments in Cleburne County. Taxes can also be paid in person or by mail. The accepted methods of payment for this online service are Visa, Mastercard, American Express, or Discover credit cards, or an eCheck.

How does nexbillpay work in Cleburne County?

Cleburne County Water Authority has partnered with Nexbillpay to extend an additional payment option for customers interested in using their check, debit, or credit card. Nexbillpay is a trusted third-party automated payment service that allows you to pay online. You will need your Account Number provided on your statement

Does Cleburne County have a CodeRED system?

Cleburne County subscribes to the CodeRED system for critical event notifications. Receive calls, texts and/or emails regarding weather, water department and other emergency info. Join CodeRED Credit/Debit Card AutoPay now Available! We are proud to offer another payment option to our customers.

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