Paying your water bill to the Clayton County Water Authority (CCWA) is an essential utility task for residents and businesses in Clayton County, GA The CCWA offers multiple ways to pay your bill conveniently including online, by phone, by mail or in person
In this comprehensive guide, we’ll walk through how to pay your CCWA bill online which is one of the most popular options We’ll cover creating an online account, payment methods, fees and everything else you need to know about CCWA online bill pay
Benefits of Paying Your CCWA Bill Online
Paying online offers Clayton County residents several advantages:
- Convenience: Pay anytime 24/7 without visiting a payment center
- Speed: Payments post to your account faster than by mail
- Secure: Protects your payment info with encryption
- Paperless: Receive and view bills electronically
Registering your online account also allows you to:
- View monthly usage
- Update account information
- Set up autopay
- Receive bill reminders
So online bill pay checks all the boxes for an easy, efficient payment experience.
How to Set Up Online Bill Pay with CCWA
Setting up online bill pay only takes a few minutes. Follow these simple steps:
- Go to the CCWA website and click on “My Account”
- Click on “Register Account”
- Enter your account number and other info to verify your identity
- Create a username and password
- Agree to the terms of use
Once registered, you can start paying bills immediately. You can also update your stored payment method at any time.
CCWA Online Payment Options
The CCWA offers multiple ways to pay your bill through their online portal:
- Credit/Debit Card: Visa, MasterCard, Discover, American Express
- eCheck: Use routing and account number
- Text: Pay via text message
Credit card and eCheck payments process immediately. Text payments take 1 business day.
Convenience Fees for Online CCWA Bill Pay
Paying your CCWA bill online, by phone or text incurs a $2.25 convenience fee per transaction. This covers processing costs for electronic payments.
However, there are no convenience fees if you:
- Pay by mail with a check or money order
- Pay in person with cash, check or money order at an authorized payment center
So you can avoid fees by using traditional mail or in-person payments. But online is still the fastest and most convenient overall option for most.
Setting Up CCWA Autopay for Bills
For maximum convenience, you can enroll in autopay through your online CCWA account. This automatically pays your bill each month on the due date using your default payment method.
To set up CCWA autopay:
- Log into your online account
- Click on “AutoPay Program” in the left menu
- Select your payment method
- Check the box to authorize recurring payments
Autopay prevents forgotten bills and frees you from manually paying each month.
Getting Bill Reminders from CCWA
Another useful option is to set up bill reminders through your online account. You can receive due date reminders either by:
- Text message
To set reminders:
- Access your account profile
- Update your email and mobile number
- Select your reminder preferences
Reminders give you peace of mind and help avoid late fees.
Going Paperless with CCWA Online Bill Pay
You can access and view bills electronically by going paperless. To enroll in paperless billing:
- Go to your account settings
- Choose “Go Paperless”
- Agree to Terms & Conditions
Benefits of paperless billing include:
- Access bills anywhere 24/7
- No clutter from paper bills
- Environmentally friendly
- Bills available sooner than mailed
So it offers convenience while being green.
Getting Account Balance and Payment History Online
Through your online account, you can also view:
- Current account balance
- Recent payment history
- Previous billing statements
This makes it easy to monitor payment status and account activity from your desktop or mobile device.
Contacting CCWA Customer Service for Bill Pay Help
If you need any assistance with registering, making payments or managing your online account, CCWA’s customer service team is available to help.
Contact them at:
- Phone: 770-960-5200
- Email: [email protected]
- In-person: Monday to Friday from 8am – 5pm at 1600 Battle Creek Rd, Morrow, GA 30260
The friendly, knowledgeable staff can answer any questions and troubleshoot issues.
Key Takeaways on Paying Your CCWA Bill Online
- Register your account on CCWA’s website for full online access
- Pay by credit/debit card, eCheck or text message 24/7
- A $2.25 convenience fee applies to electronic payments
- Enroll in autopay or reminders for easier bill management
- Go paperless to receive bills electronically
- Check balance and payment history through your account
- Contact customer service if you need any bill pay help
Paying your Clayton County water bill online takes just minutes and gives you multiple payment options. Sign up for autopay and paperless billing to simplify the process even further.
Pay Using Your Banking Institution’s Online Bill Pay
You may pay your water bill online and avoid a service fee by using your banking institution’s online bill payment option. Since this payment comes directly from your bank account to the Clayton County Water Authority (just like a mailed check), you are not charged a service fee. To use this option, you will need to log on to your banking institution’s web site.
Terry R. Hicks Complex – 1743 Freeman Road, Jonesboro, GA 30236 (parking lot beside the plant) Riverdale Public Works – 971 Wilson Road, Riverdale, GA 30274
If your service has been disconnected due to non-payment, you must make your reconnection payment before 3 p.m. for your service to be reconnected on the same day. Service will not be reconnected until the next business day if your payment is made after 3 p.m.
Pay At Any Walmart Location
Walmart offers walk-in bill paying services that allow customers to pay utility, landline phone, cable/satellite, credit card and auto or wireless phone bills for a small convenience fee. Payments may be made using cash or a pin-based debit card. To make payment:
- Take your current water bill to any Walmart location
- Make a payment in cash or with a pin-based debit card
- For a fee of $.88, payments will be delivered to CCWA (or other entity) within three business days
- For a fee of $1.88, payments will be delivered to CCWA (or other entity) the next business day
- Once the transaction is processed, the customer receives a receipt as proof of payment
Water could be turned off at Clayton County apartment complex as management owes $98K on water bill
FAQ
How do I get help with my Clayton County water bill?
How to pay Palm Beach County water bill?
What time does Clayton County water Authority open?
How do I pay my water bill online?
Click here to pay. You may pay your water bill online and avoid a service fee by using your banking institution’s online bill payment option. Since this payment comes directly from your bank account to the Clayton County Water Authority (just like a mailed check), you are not charged a service fee.
How do I pay my Clayton County Water Authority Bill?
doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Clayton County Water Authority (GA). Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. All-In-One Bill Pay with doxo. Pay for free with Linked Bank Account.
What is Clayton County Water Authority customer self-service (CSS)?
Welcome to Clayton County Water Authority Customer Self-Service (CSS) system. With CSS you can access account information, view your bill, make payments and place requests or inquiries. To login, enter your Email Address and Password in the fields below. For new user account registration Click Here
How do I pay my water bill at CCWA?
CCWA’s Customer Service location accepts cash, check or money order. A drop box is also provided for after-hours payments. You may pay your water bill at our two 24/7 self- service payment kiosk locations. Our kiosk accepts all forms of payment (cash, check, credit and debit cards).
What services does the town of Clayton provide?
Most businesses and residents within the Town limits rely on the Town of Clayton for their sewer, water and electric needs. In addition, All Star Waste is contracted to provide residential trash, recycling and yard waste services.
How does CCWA make payment?
To make payment: This plan allows CCWA to automatically draft your monthly bill from your bank, credit union, or savings and loan. You will still receive a monthly statement bill. The draft will occur on the first Wednesday after ten days from the bill date.