Clarksdale Public Utilities offers multiple convenient payment options to pay your electric, water, and sewer utility bills. Read this guide to learn the easy ways to pay your Clarksdale Public Utilities bill online, by phone, in person, or by mail.
Overview of Clarksdale Public Utilities
Clarksdale Public Utilities (CPU) is the city-owned electric, water, and wastewater utility providing services to the city of Clarksdale, Mississippi.
Key facts about CPU:
- Provides electricity, water, and sewer to around 6,800 customers
- Operates and maintains infrastructure including substations, wells, tanks, and pipes
- Governed by a 3-person Utility Commission appointed by the Mayor
- Offers online account access and bill payment through their customer portal
- Provides energy efficiency and water conservation programs
CPU’s mission is to deliver safe reliable and affordable essential utility services to the Clarksdale community.
Benefits of Paying Online
Paying your Clarksdale Public Utilities bill online has many advantages:
- Convenient – Access your account and pay 24/7
- Fast – Payments post immediately
- Secure – Encryption protects your financial data
- Saves money – Avoid late fees by paying on time
- Payment history – View past bills and payments
- Auto-pay – Setup recurring automatic payments
- Paperless billing – Reduce waste and clutter
With online bill pay, you can take care of your utility bill quickly on your own schedule.
How to Pay Online
Follow these simple steps to pay your CPU bill online:
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Go to CPU’s online payment portal
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Click on “Pay Bill”
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Enter your CPU account number and 4-digit PIN
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Choose whether to make a one-time payment or setup recurring auto-pay
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Select payment method – credit/debit card or bank account
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Enter payment amount and submit
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Provide your card or bank account details
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Review payment confirmation
Once submitted, your online payment will process instantly.
Other Ways to Pay Your CPU Bill
In addition to online payments, CPU offers several other convenient payment options:
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By phone – Call 662-627-8499 to pay over the phone using a card
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In person – Visit the CPU office at 416 3rd St to pay by cash, check, money order, or card
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Drive-thru – Use the drive-up window at the CPU office
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Drop box – Place check or money order payments in the secure 24/7 drop box
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By mail – Mail payments to PO Box 70, Clarksdale, MS 38614
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AutoPay – Setup recurring automatic payments from your bank account
Choose the most convenient way for you to pay each month.
Payment Plan and Billing Options
Along with standard monthly billing, CPU provides flexible payment and billing choices:
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Pick-a-Date – Select your preferred bill due date
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Levelized Billing – Pay a consistent amount each month
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AutoPay – Automatic payments on your due date
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Paperless Billing – Receive/view bills electronically
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Payment Plans – Make installment payments if eligible
Check your account online to enroll in these convenient billing and payment programs.
Get Payment Assistance
If you are experiencing financial hardship, CPU offers programs to help including:
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LIHEAP – Provides assistance with home energy bills
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Deferred Payment Plans – Make installment payments over 6-9 months
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Due Date Extensions – Get extra time to pay without late fees
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Budget Billing – Consistent monthly bills based on average costs
Contact CPU to learn more about bill pay assistance options you may qualify for.
Go Paperless with Online Billing
Opting for paperless billing allows you to receive, view, and pay your CPU bills electronically.
To go paperless:
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Login to your online CPU account
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Click on “Go Paperless” under “My Profile”
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Check the box to enroll in paperless billing
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Save your changes
Going paperless with online billing is convenient, secure, and environmentally friendly.
Get Account Support
If any issues arise when making payments online or you have general account questions, CPU’s customer service team is available:
- By phone at 662-627-8499
- In person at the CPU office
- Through email at [email protected]
Don’t hesitate to reach out for billing help, payment troubleshooting, or any other utility account needs.
Paying your electric, water, and sewer bills with Clarksdale Public Utilities is now quick and easy thanks to convenient online and in-person payment options. Sign up for an account on their customer portal to securely manage payments, monitor usage, go paperless, and more!
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What is the Clarksdale public utilities mobile app?
Clarksdale Public Utilities on the App Store Our Mobile App allows you to easily manage your account details, view your bill and account balance, make payments and find payment locations, schedule alerts and reminders, and receive push notifications. It is designed for fast, secure access to your account information.
How do I contact Clarksdale public utilities?
Just give us a call at 662-627-8499, or stop by the CPU office at 416 Third St. Monday-Friday between 8 a.m. and 5 p.m. If you are looking for the Commercial Section, please click below. For more than 125 years, Clarksdale Public Utilities has supplied utility services that support our community’s growth, vibrance and quality of life.
Does Clarksdale public utilities offer personalized service?
Personalized service is part of Clarksdale Public Utilities’ commitment to customers and includes billing programs that maximize control and convenience. Clarksdale Public Utilities is urging customers to take a few simple steps that can make a big difference in their summertime cooling bills.
Will Clarksdale public utilities get relief on higher-than-normal electricity bills?
Customers of Clarksdale Public Utilities are getting some relief on higher-than-normal electricity bills, thanks to a new plan passed this week by the CPU Board of Commissioners to lessen the impact of escalating fuel prices being charged by CPU’s suppliers. Rising costs are everywhere.
What is Clarksdale public utilities’ customer power cost relief plan?
As part of their strategy to lessen the impact of rising fuel costs on Clarksdale Public Utilities customers, the CPU Board of Commissioners has extended the Customer Power Cost Relief Plan passed in August, which has helped reduce energy bills by approximately $1.34 million by imposing a fuel adjustment rate cap.
Does Clarksdale public utilities charge a fuel adjustment charge?
In keeping with its commitment to open and transparent communications, Clarksdale Public Utilities is providing customers with more specifics about monthly bills, including the fuel adjustment charge associated with their electric service. Beat the Heat! Stay Cool with Energy-Saving Tips from CPU