Paying your monthly utility bill is a necessity for all residents and businesses in Zachary, Louisiana. The City of Zachary provides water sewer gas, and trash collection services and bills customers each month for these utilities. There are several ways citizens can pay their utility bills to the City of Zachary easily and on time. This article explains the billing and payment options available.
Overview of Zachary Utilities
The City of Zachary operates the public utility services for the community This includes
- Water – Providing drinking water, maintaining water lines and meters
- Sewer – Collecting and treating wastewater
- Gas – Delivering natural gas for heating and cooking needs
- Trash – Weekly curbside garbage and recycling collection
Utility bills are mailed out monthly by the City of Zachary Utility Billing Department. Payments are due by the 15th of each month to avoid penalties. As a municipal utility, rates are set by the Zachary City Council with the goal of providing reliable service at reasonable costs.
Zachary Utility Bill Payment Options
The City of Zachary offers several payment options for citizens to pay their utility bills easily and on time:
Pay Online
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The most convenient way to pay is online through the City of Zachary website. Login to your account anytime to make one-time payments.
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You can also setup automatic monthly payments through the online system.
Pay by Phone
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Call the Utility Billing office at (225) 654-6012 to make a payment over the phone using a debit/credit card.
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The automated payment system is available 24/7 with no fee.
Pay by Mail
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Mail a check or money order made payable to City of Zachary Utility Billing to:
City Hall
4700 Main St.
Zachary, LA 70791
Remember to include your payment stub and allow 7-10 days for delivery.
Pay in Person
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Bring cash, check, or money order to the Utility Billing office at Zachary City Hall during business hours.
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There is a night depository box to drop off payments after hours.
Bank Draft Payments
- Sign up for monthly auto-draft payments directly from your bank account. This ensures your bill is paid on time each month.
Pay at Other Collection Points
- Payments can also be made at the Zachary Chamber of Commerce, City Annex Building, and some local stores.
Important Zachary Utility Billing Information
When paying your Zachary utility bill, please note:
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Bills are sent monthly and due by the 15th to avoid late fees.
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Payments received after the 15th incur a 10% penalty.
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Accounts past due 30 days or more are subject to disconnection.
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Setting up auto-payments on the due date helps avoid late fees.
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Assistance is available for customers facing financial hardships.
Keeping your City of Zachary utility account current is important to maintain uninterrupted service. Reach out if you need help with bill payment options.
Utility Rates, Fees, and Charges in Zachary
Understanding the utility rates, fees, and charges that appear on your monthly bill can help ensure accuracy:
Water Rates
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The base rate for water is $14 per month which includes the first 2,000 gallons.
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Overage charges are $2.80 per thousand gallons for the next 8,000 gallons.
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Usage above 10,000 gallons is $5.60 per thousand gallons.
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Rates increase by 2% annually.
Sewer Rates
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The base sewer rate is $14 per month.
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Additional volume charges are based on your water consumption.
Gas Rates
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The monthly customer charge is $8.
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Consumption charges are $1.1553 per Ccf up to 150 Ccf.
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High volume usage over 150 Ccf is $1.0528 per Ccf.
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Rates increase by 2% annually.
Trash Collection
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$19 per month for once weekly curbside trash and recycling pickup.
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Extra carts are $5 more per month each.
Other Common Fees
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10% late payment penalty after the due date.
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$30 service fee for disconnections.
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Deposits for new service activation.
Review your monthly bill carefully to ensure all charges match your consumption and account status. Contact Zachary Utility Billing with any discrepancies or questions about your bill.
Payment Assistance Programs
If you find yourself struggling to pay your Zachary utility bill, assistance options are available:
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Payment arrangements can be set up on past due accounts by contacting Utility Billing.
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The City partners with local non-profits to provide bill assistance for qualifying households.
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Federal grant programs like LIHEAP may offer help with utility bills.
Reach out to Utility Billing for information on bill assistance programs to avoid service disruption.
Benefits of Paying Your Zachary Utility Bill On Time
Paying your City of Zachary utility bill by the 15th each month provides many benefits:
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Avoid late fees and penalties
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Prevent service interruption for non-payment
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Maintain positive account status
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Continue uninterrupted gas, water, sewer, and trash services
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Support investments in Zachary’s utility infrastructure
Prompt payment is a shared responsibility that keeps Zachary’s utilities running smoothly. Utilize the convenient payment options to pay your bill on time every month.
In Summary
The City of Zachary offers their utility customers many ways to pay monthly bills conveniently – online, phone, mail, auto-payments, and in-person. Understanding the utility rates and fees allows you to review charges accurately. Seek help from available bill assistance programs if needed. Paying on time maintains your account in good standing and allows Zachary Utilities to continue providing reliable service to the community.
Watch the City Council Meeting from 11/26
We appreciate your patience during the transition to our new Police Department. We are committed to keeping you informed and ensuring that you continue to receive the services you need. For Immediate Police Assistance or to File a Report: You can continue to visit us at 4510 Main St, Zachary, LA. For assistance, please call 225-654-1922 …
Notice to the Public: Transition to New Police Department
Dear Community, We appreciate your patience during the transition to our new Police Department. We are committed to keeping you informed and ensuring that you continue to receive the services you need. For Immediate Police Assistance or to File a Report: You can continue to visit us at 4510 Main St …
Sun City man learns pitfalls of paying bills online
How do I pay my utility bill in Zachary?
This phone number will also serve for after hours and emergency assistance. Walk-in payments can be made in person at the City of Zachary Utilities Payment Office, located at 4650 Main Street, phone number 225 654-6871. An on-line bill payment option is available for your convenience on the city website.
How do I Opt Out of paper billing in Zachary?
Call the City of Zachary Utility Cashier Department at 225-654-6871, and they will assist you in opting out of paper billing. Choose the option that best suits your convenience and enjoy the benefits of paperless billing. The City of Zachary offers water, gas, sewer and garbage. Not every home in Zachary has all services.
What services does Zachary offer?
The City of Zachary offers water, gas, sewer and garbage. Not every home in Zachary has all services. And there are different rates for customers who are inside and outside our city limits. All water and gas meter readings are the responsibility of the City of Zachary. The City of Zachary reads meters on a monthly basis.
How much does the city of Zachary charge for nonsufficient funds?
For each check given to the City of Zachary by the customer and charges back to the City of Zachary by the bank for nonsufficient funds i.e., NSF, the charge per occurrence will be $35.00. For the customer paying their bill by credit card, an additional convenience fee will be assessed for each transaction.
How do I make a bill payment?
1. Online Option: Click on the “Bill Payment” tab on the right side of the home page. Enter your account number. If you don’t know your account number, you will need to register online. Once in your account, click on “Profile” and change your notification preference to email. 2. Phone Option:
What does a utility billing director do?
As Director, she oversees the activities of the Utility Billing Division and Accounts Payable; managing all aspects of billing, payment collection, cash balancing and customer relations. Her knowledge acquired from the banking and business development industry has been an asset to the City of Zachary.