Living in the city of Yakima? Then you’re likely a customer of the city’s Utility Services division for necessities like water, sewer, irrigation, and garbage collection. Paying your utility bills on time is crucial to avoid service interruptions. The good news is, the city offers numerous payment options to fit every resident’s needs and preferences
In this comprehensive guide we’ll explore the various channels provided by the City of Yakima to pay your utility bills conveniently and efficiently.
Online Payments
For quick, paperless payments, the city encourages using online payment mechanisms.
One-Time Website Payments
You can make one-time utility bill payments directly on the City of Yakima website. Look for the green “Pay Now” button on the Utility Services page. You’ll need to enter your account number, but there’s no extra fee for paying online.
This portal allows payments via debit/credit cards, bank account, or e-check. You’ll receive an email confirmation upon successful payment.
Vendor Bill Pay Services
Instead of paying individually, you can also enroll with vendor bill pay services like CUB, Docemo, Paymentus, etc. These services let you register all your billers in one place and make recurring payments. Many banks also offer automated bill pay.
In-Person Payments
Don’t prefer the online route? You can pay in person at the Yakima City Hall lobby, located at 129 N 2nd Street. Bring your latest bill and make payments by cash, check, money order, or card from 8:30 am to 4:30 pm on weekdays.
Drop Boxes
The city maintains convenient payment drop boxes where you can drop off checks or money orders (no cash). There are two main locations – outside the City Hall, and at the Harman Center parking lot. Payments are collected from these boxes daily.
Pay by Phone
To pay your utility bill over the phone, you can call the city’s toll-free automated payment line at 1-833-735-2348. This IVR system is available 24/7 and you’ll need your account number handy.
Pay by Mail
If you prefer paying by mail, send your checks or money orders to:
City of Yakima Utility Billing
PO Box 22720
Yakima, WA 98907-2720
Be sure to include your remittance stub or write your account number clearly.
Pay at Banks
Select banks across Yakima allow you to pay city utility bills as well. Approved banks are ICB, KeyBank, Numerica, Yakima Federal Savings & Loan, and more. Pay via cash, check, or e-check and collect your receipt.
Pay via Kiosk
The city has an automated payment kiosk outside the City Hall entrance. This self-service kiosk is available 24/7 and accepts payments through cash, debit/credit cards, or check. Your utility account number is required.
Pay via E-Wallets
For fast payments on the go, link your utility account on e-wallet apps like Paytm, Google Pay, Apple Pay, Venmo, Cash App etc. You can then pay seamlessly through the app using linked payment methods.
Doorstep Payment Agents
Some residents may find it difficult to visit payment centers. For them, the city offers doorstep payment collection through authorized agents. These agents visit neighborhoods and accept cash payments for city utility bills.
Payment Rules
- Pay bills by the due date to avoid penalties
- Account balance must be paid in full to avoid service disruption
- Scheduling an online payment after due date doesn’t prevent disruption
- Closing accounts requires final meter reading and 4 weeks for closure
Payment Checking
Always verify if your payment processed successfully via:
- Payment receipts
- Utility account history
- Customer service follow-up
This avoids late fees or service issues. By utilizing the city’s multiple payment channels judiciously, Yakima residents can continue enjoying uninterrupted utility services.
City Wants Landlords To Be Responsible For Utility Bills, Not Tenants
How do I pay my Yakima utility bill?
Yakima utility payment options: By mail: Mail payment to City of Yakima Utility Billing at P.O. Box 22720, Yakima, WA. 98907-2720. City Hall drop box: (no cash payments accepted). Harman Center drop box: 101 N. 65th Ave. (No cash payments accepted).
Does Yakima City Hall have a bill payment kiosk?
In addition, the bill payment kiosk outside Yakima City Hall remains available. The transition for online payments applies to City of Yakima utility and miscellaneous accounts receivables.
Does Yakima have a new online payment system?
The City of Yakima is switching to a new online payment system, meaning residents will need to create a new account. YAKIMA, Wash. -Residents who pay their utilities online will need to create a new account starting Feb. 15.
Will Yakima’s bill payment kiosk be unavailable during the transition?
The City of Yakima is transitioning to a new online payment provider and online accounts and payments may experience interruptions or delays. According to the City, the bill payment kiosk outside City Hall will be temporarily unavailable during the transition, however, there are still several options for customers to submit payments.
Where is utility services located in Yakima City Hall?
Utility Services is located on the first floor in the lobby of Yakima City Hall and can provide general information and service to all City Hall patrons and visitors. Contact information is listed on the right side of this page. You will need your account number to make a payment. Your address will not work.
What happens if I don’t pay my utility bill in Yakima?
The City of Yakima bills utility accounts on a two month ( approximately 60 day) cycle. Balances are due 18 days from when the bill generates. If an account is not paid in full 28 days after the bill is mailed, a suspension notice will be delivered, and service will be suspended 14 days later.