Paying your monthly utility bill to the City of Winfield is easy when you know all the available options. The city offers both online and in-person payment methods for water electric trash, sewer and other municipal services. This guide will outline the different ways Winfield utility customers can pay their bill conveniently and on time each month.
Understanding Your Winfield Utility Bill
Your utility bill from the City of Winfield arrives monthly and includes charges for some or all of the following, depending on your property:
- Water usage
- Electric usage
- Wastewater (sewer)
- Solid waste (trash pickup)
- Stormwater fee
- Any special fees or adjustments
The City of Winfield Utility Billing Department sends bills on the 1st of each month, which are due by the 10th. Review your bill carefully to ensure all charges are accurate before paying. Late fees apply to past due accounts.
Ways to Pay Your Winfield Utility Bill
The City of Winfield offers several no-fee options for paying your utility bill each month, Choose the most convenient method for you
Pay Online
The easiest way to pay is through the city’s online payment portal. You can pay by credit/debit card or e-check.
- Visit www.winfieldks.org and click “Online Payment”
- Enter your 10-digit account number and last name
- Select payment amount and enter details
- A convenience fee applies to card payments
Pay by Phone
Call 620-221-5500 to pay your Winfield utility bill by credit/debit card over the phone. A convenience fee will apply to card payments
Pay by Mail
Detach the payment stub from your bill and mail with a check or money order to:
City of Winfield Utility Billing
PO Box 646
Winfield, KS 67156
Allow 5-7 days for mailed payments to process. Do not mail cash.
Pay in Person
Bring your bill and payment to the Utility Billing office at Winfield City Hall, 200 E. 9th Ave. Office hours are Monday-Thursday 8am-5:30pm and Friday 8am-11:30am. Accepted payment types are cash, check, or money order.
Pay at a Drop Box
Place your bill stub and payment in the drop box at the following locations:
- Winfield City Hall, 200 E. 9th Ave
- Winfield Dillons, 2310 Main St
Cash is not recommended in drop boxes.
Enroll in Auto Bill Pay
Sign up for automated monthly payments through the city’s free ACH or Electronic Funds Transfer program. Payments are deducted from your bank account on the due date each month.
Pay with Account Credit
If you have a credit balance on your utility account, any amounts owed will automatically apply from your credit without taking additional action.
Avoiding Late Fees and Disconnection
Payments for your City of Winfield utility bill must be received by the due date on the 10th of each month to avoid a 10% late penalty. If your account remains delinquent, your services may be disconnected within a few months.
To avoid late fees and disconnection:
- Pay the total due balance each month by the 10th
- Contact the utility billing office if you need a payment extension
- Set up autopay or recurring card payments to ensure on-time payment
- Pay online or via drop box a few days before the due date
- Update your account information if you move or banking details change
Reconnection fees will apply if your utilities are disconnected for nonpayment.
Payment Assistance Programs
If you are struggling financially and unable to pay your Winfield utility bill, contact the city to ask about payment assistance programs that may be available:
- Payment arrangements – Set up a monthly installment plan.
- LIEAP – Low Income Energy Assistance Program for heating bills.
- Payment matching – Nonprofits may match a portion of payments.
- Budget billing – Pay a fixed amount each month.
- Bill round up – Round bill up to donate to those in need.
- Aid organizations – Nonprofits may offer utility bill grants.
Payment extensions may also be available if you communicate with the utility billing office before your account becomes delinquent.
Customer Service for Winfield Utility Payments
Contact the City of Winfield Utility Billing Department with any questions about your bill or to discuss payment assistance options:
Phone: 620-221-5500
Email: [email protected]
Address: 200 E 9th Ave, Winfield, KS 67156
Office Hours:
- Monday-Thursday 8am-5:30pm
- Friday 8am-11:30pm
The Utility Billing Department can help explain charges, set up new service, update account and billing information, arrange extensions for past due accounts, and more.
Keeping your Winfield utility account current is important for avoiding service disruption and late fees. Explore the various payment methods to choose the most convenient option for paying your utility bill to the City of Winfield each month. Reach out for help if you fall behind or have difficulty making payments.
Information about Online Bill Pay for City Utilities
FAQ
What is the phone number for the city of Winfield KS?
What services does Winfield Public utilities offer?
Our customers receive electric, natural gas, water, Stormwater, solid waste, and wastewater services. Because Winfield Public Utilities is customer-owned and operated, its customers have the power to set rates and control the standard of service. We are always working to better our utilities and Winfield.
How do I pay my utility bill?
Mail- Enclose the return portion of the Utility Bill with your check or money order. In-person- Cash, Check or Money Order-The Customer Service Office in City Hall at 200 E. 9th is open 8:00 a.m. to 5:30 p.m. Monday-Thursday, 8:00 a.m. to 11:30 a.m. on Friday. ACH or EFT (Electronic Funds Transfer)- This is the most convenient way to pay.
How do I pay my water-sewer-trash bill online?
For your convenience, we offer an online service for paying your water-sewer-trash bill. To enroll, follow the instructions below: Go to www.ub-pay.com or click the icon to the left. Fill in remaining fields with information exactly as it is printed on your water bill. The fields are case sensitive.