How to Pay Your City of West Fargo Utility Bill

Paying your utility bill to the City of West Fargo is easy when you know all the options available The city offers several convenient ways to pay in person, online, over the phone, or by mail. In this article, I’ll walk through the payment options and fees so you can choose the best method for your needs

Overview of Payment Options

The City of West Fargo provides the following ways to pay your utility and city services bill:

• Online through the Electronic Utility Billing and Payment Portal
• Automatic ACH payment from your bank account
• Mail
• In person at City Hall
• Over the phone
• Drop box locations around the city

You can pay by cash, check, money order, debit/credit card, or bank account withdrawal. Fees apply for some payment types as outlined below.

Paying Online

The easiest way for most people to pay is online through the Electronic Utility Billing and Payment Portal. Here are some key facts about paying online

• Works for one-time or recurring automatic payments
• Pay by debit/credit card or bank account withdrawal
• 3% fee for debit/credit card payments (minimum $2)
• $2.50 fee for bank account payments

To use the online portal, you’ll need to create an account. This is a new system that launched in September 2022, so you can’t use your credentials from the old system.

The portal also lets you:

• View billing history
• Sign up for paperless billing
• Manage account notifications

Online payment is convenient if you prefer electronic methods or don’t want to deal with mailing bills. The fees are a downside, but may be worth it for the simplicity.

Automatic ACH Payments

For no-fee bank account payments, use the Automatic ACH Payment system. You give the city permission to withdraw your bill amount each month directly from your checking or savings account.

To enroll, fill out the authorization form and mail or drop it off at City Hall. This is handled separately from the online portal.

Automatic ACH is ideal if you want recurring payments without dealing with mail or fees. Just know it takes more setup than the online portal.

Paying by Mail

To pay by mail, send a check or money order to:

City of West Fargo
2515 6th St E
West Fargo, ND 58078

Make sure it arrives by the 15th of the month to avoid late fees. Allow 3-5 business days for delivery if mailing close to the deadline.

Paying by mail is simple if you still use paper checks. Just know there’s no payment confirmation unless you splurge for certified mail.

In-Person Payments

To pay your bill in person, visit City Hall at:

2515 6th St E
West Fargo, ND

Bring your payment in cash, check, money order, or debit/credit card. There is a 3% fee for debit/credit card transactions.

In-person payment works if you prefer handling financial transactions face-to-face. The biggest limitation is City Hall hours – 7:30am to 4:30pm weekdays only.

Paying by Phone

You can pay over the phone by calling 1-833-402-1969. Operators accept debit/credit cards and apply a 3% fee.

Phone payment is handy if you don’t have time to mess with websites or mail. Just be aware of limited hours and card fees.

Drop Box Locations

To drop off payments, use one of three 24/7 depositories:

• City Hall – 2515 6th St E
• Police Department – 800 4th Ave E
• Family Fare – 1100 13th Ave E

Place your payment (check, money order, cash) in an envelope with your account information. The drop boxes offer after-hours convenience if you can’t make it to City Hall during business hours.

Late Fees and Disconnection

Payments are due by the 15th of each month. If your payment isn’t received by the due date:

• A $10 late fee will be charged monthly
• After 2 late payments, your service is subject to disconnection

To restore service after disconnection, you must pay in full at City Hall between 8am-2pm on weekdays. There is a $100 reconnection fee that you’ll need to pay by cash, card, or money order.

Which Payment Method is Best?

With so many options, how do you choose the right way to pay your City of West Fargo utility bill?

Here are some tips:

• If you value convenience, pay online using the portal
• To avoid fees, use automatic ACH or mail in checks
• If you prefer in-person service, pay at City Hall
• To set and forget bills, choose automatic ACH
• To confirm receipt, use certified mail or in-person payments

Evaluate your priorities – do you want cheaper fees, maximum convenience, or something in between? Select the payment method that best fits your needs.

Understanding all the bill payment choices empowers you to pay your West Fargo utility bill with minimal hassle. Just make sure to pay by the 15th of the month to avoid penalties. If you have any other questions about payment options, contact Utility Billing at 701-515-5015 or [email protected].