Like most cities Wentzville, Missouri provides essential services like water, sewer and trash pickup to residents and charges monthly utility bills. But Wentzville offers convenient ways to view and pay bills online, eliminating the need to mail payments or visit City Hall. Wentzville’s user-friendly online billing and payment system brings utility account management into the 21st century.
The City of Wentzville offers two online options for managing utility bills and payments:
- Municipal Online Payments – Make one-time payments and set up autopay
- Utility Billing Account – Access detailed account history and usage
Read on to learn how these services make paying Wentzville utility bills a breeze.
Benefits of Online Utility Bill Pay
Paying bills online through the City of Wentzville provides many benefits:
- Access account info and make payments 24/7
- Avoid late fees by setting up autopay
- Go paperless and reduce clutter
- Pay by credit/debit card, bank account, or e-check
- Get payment receipts and confirmations emailed
- Manage bills for multiple accounts in one place
- No need to mail payments or visit City Hall
Both the Municipal Online Payments and Utility Billing Account systems offer secure payment processing and account data privacy,
Pay Bills with Municipal Online Payments
The Municipal Online Payments portal allows anyone with a Wentzville utility account number to:
- View Account Balance – See amount due for next bill
- Make One-Time Payments – Pay outstanding or current bills
- Set Up Recurring Autopay – Automate monthly payments
The quick pay feature lets you pay immediately without registering for an account. But creating an account enables autopay setup and payment history access.
You can pay utility bills through Municipal Online Payments using:
- Credit/Debit Card: Visa, Mastercard, Discover
- eCheck from Checking/Savings Account
Payment posts to your utility account immediately after the transaction processes.
Access Account Details with Utility Billing Account
For extended account management, the Utility Billing Account allows you to:
- View billing statements and payment history
- Monitor water usage
- Update account and contact information
- Receive paperless e-bills
- Make one-time payments
Setting up a Utility Billing Account requires an initial registration process. You’ll need your utility account number and current account address.
Once registered, you can log in anytime to view detailed billing history and usage data not available through the basic Municipal Online Payments system.
Paying Your Bill Online
Paying through Wentzville’s online systems takes just minutes:
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Visit Municipal Online Payments or log into your Utility Billing Account.
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Enter your account number and any other required credentials.
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Select whether making a one-time payment or setting up autopay.
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Enter payment amount and preferred payment method.
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Review details and submit payment.
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Confirmation displays immediately after successful payment.
Don’t Get Hit with Late Fees Again!
Wentzville’s online utility bill pay options make it easy to avoid pesky late payment fees and free up time spent mailing paper checks. Payments can be made in just a few clicks 24/7.
For ultimate convenience, enable autopay in Municipal Online Payments or through your Utility Billing Account to set and forget bills. Autopay deducts the amount due each month automatically on the bill’s due date.
Join the over 8,000 Wentzville utility customers who have already gone online to simplify bill payment. Reduce clutter and stress by ditching the paper checks and mailing envelopes. With easy online bill pay, you can check utility bills off your to-do list in minutes, not days.
Utility Billing and Set Up: Water, Sewer & Solid Waste
Please contact our utility billing office at (636) 639-2155 with any questions; we are open Monday-Friday from 8 a.m. to 5 p.m.
Utility Bill Payment Location: City Hall, 1001 Schroeder Creek Blvd.
Water, sewer and solid waste services are billed monthly and due 10 days after the bill date. Water charges include a base monthly fee, plus water usage calculated by monthly meter reads. Sewer charges for residential customers include a base monthly fee, plus a usage charge for the average water used over the four months of November, December, January and February. New customer use is based on the monthly winter average of 4,500 gallons until your own usage history is established. Click here to view the 2024 utility rate chart, which will go into effect on Jan. 1, 2024.
Payment options for your utility account include automatic bank draft from a checking or savings account, automatic draft by credit card, mail-in payment, drop box, pay by phone with a credit or debit card, or in-person payment. The drop box is available at City Hall, located at 1001 Schroeder Creek Blvd. Cash, check and money orders are accepted. MasterCard, Visa, American Express and Discover are accepted with a 2% surcharge added. For the average resident paying their utility bill with a credit card, this will equal approximately $2 per billing cycle. Learn more on the utility billing page.
Curbside Solid Waste and Recycling service is provided Citywide through a contract with Meridian for single-family residential customers. These charges are included with the water and wastewater monthly utility bill.
New customers can set up utility services online by visiting the utility billing page or by calling City Hall at (636) 639-2155.
New service requires a $150 deposit. Deposit is held until two years of good payment history is established. Deposit is then refunded as an account credit.
Residential occupancy inspections are required on all rental/lease properties each time a property changes tenants. Before a new tenant moves into a rental property, an Occupancy Inspection Application Form must be completed, inspection fee paid, and passed inspection completed. Residential occupancy inspection fee is $50. For questions, please call (636) 327-5101.
Occupancy Permits are part of the final inspection of a new home construction permit. An Occupancy Permit must be issued prior to the occupancy of the home.
Residential occupancy inspections are not required on the sale of an existing home.
New customers please complete a Commercial Occupancy and Business License Application and pay the required deposit. The form and deposit may be mailed or dropped off at City Hall. Click here to view commercial occupancy permit guidelines.
Information about Online Bill Pay for City Utilities
What payment methods are accepted in Wentzville?
MasterCard, Visa, American Express and Discover are accepted with a 2% surcharge added. For the average resident paying their utility bill with a credit card, this will equal approximately $2 per billing cycle. The City of Wentzville is in the process of installing Smart Meters throughout the City.
Are Wentzville Parks & Recreation open on Veterans Day?
Take a moment to thank a veteran in your life or your community for their service. City offices are closed today, Nov. 11, in observance of Veterans Day. View facility hours for Wentzville Parks and Recreation at the #LinkInBio.
Do you have a smart meter in Wentzville?
The City of Wentzville is in the process of installing Smart Meters throughout the City. Crews are still working through this free upgrade for residents, but it’s possible you already have one! Log in to the new EyeOnWater portal to view your custom dashboard. Here, you’ll find a comprehensive look at your household’s water usage.
Where can I find information about the vision in Wentzville?
For more information, visit www.wentzvillemo.gov/HNL. The latest issue of The Vision is on its way! In the November/December issue, you’ll find everything you need to know about what’s going on in Wentzville this season! From candidate filing to Holiday Night Lights and more! To view the latest issue online, visit our website at the #LinkInBio.
What is Wentzville days?
Celebrate our community during Wentzville Days! This three-day festival includes food, drink and craft vendors, live music, a carnival, kids activities and more. Don’t let holiday solid waste ruffle your feathers! Trash, recycling and yard-waste collection through Meridian Waste, observes up to six major holidays each year.
How do I pay my utility bill at 1001 Schroeder Creek Blvd?
The drop box is available at City Hall, located at 1001 Schroeder Creek Blvd. Cash, check and money orders are accepted. MasterCard, Visa, American Express and Discover are accepted with a 2% surcharge added. For the average resident paying their utility bill with a credit card, this will equal approximately $2 per billing cycle.